9:17 am, February 22, 2018
Greetings,
As we would like to strengthen the communication of our player base we have decided to create an official Discord Server for C9.
The goal of this Discord Server is to improve the response o [..]
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9:17 pm, January 1, 2018
Sadly, they prove us right. c9- money factory for mu legend improvement.
#no_more
#no_spending_wcoins
2017 in a few words: What a year, my friends!
2017 started very intensely. After a successful CBT1 [..]
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10:17 pm, October 15, 2017
Dear GM,
I am a veteran player of c9 and started playing this game 5 years ago. Along the way I have played Pvp and pve a lot. For this reason, I have many Pvp and pve rivals. The behavior that Pvp an [..]
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10:17 pm, April 15, 2017
So, I submitted a ticket under 'Game issues & bugs' requesting an answer for the issue of classes that need both weapons enhanced compared to classes that require one weapon to be enhanced. No [..]
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9:17 am, January 4, 2017
New Ticket# 228699
Can I please get some help here? None of this makes ANY sense...
So I get a support case answered on why my account was banned for illegal activity. Mind you I just play the game, b [..]
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10:17 pm, October 22, 2016
do not understand the reason why I have been banned .. I had a long time without going to play; and return some days back, and now I find that I get banned. By disclosing personal information. I deman [..]
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10:17 pm, October 22, 2016
I do not understand the reason why I have been banned .. I had a long time without going to play; and return some days back, and now I find that I get banned. By disclosing personal information. I dem [..]
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10:17 pm, September 9, 2016
This "Support" of Webzen is ridiculous !!!!!!
Ticket # 202255
I send ticket with recorded bug "mini-games card" (18:33 AUG 03, 2016) with that movie https://www.youtube.com/watch?v [..]
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10:17 am, September 3, 2016
10:04 SEP 02, 2016
Dear player,
We deeply apologize for the delayed response.
The rewards has been already sent to your character "Zklandrina". If you had any problem receiving the ite [..]
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10:17 am, August 10, 2016
Is it safe to delete C:\Windows\AppPatch\AcLayers.dll?
Hello there!This is an automated response from the Support team of Wellbia Co., Ltd.Hmm, seems like you have some troubleshooting issues with you [..]
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10:17 am, August 7, 2016
Hello, I havent played the game for a year or two, and recently I wanted to come back and downloaded the game all over again; when I tried to enter the game I found out that my account got locked. I d [..]
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10:17 am, August 6, 2016
Hey, It's been awhile since I played C9, sadly I dont remember my 2nd password, I tried 5 times what I thought I had, and now it is locked for the upcoming 24hours (again), and I cant make a new one b [..]
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10:17 am, July 30, 2016
Ticket #
188834
Status
Report Received
Date Created
13:24 MAY 10, 2016
Last Updated
05:17 JUN 15, 2016
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~
Last Updated
05:17 JUN 15, 2016
Response
D [..]
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10:17 pm, July 11, 2016
I still waiting for response of my ticket I made the 20TH OF JUNE!!! JUNE!!!!!!!!! I didnt get my rewards from this Wcoin attack event that was during the annaversary, no response, no answer, no rewar [..]
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10:17 pm, June 19, 2016
BreakNeck charge
Effect change
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Dash distance increase
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Delay reduction
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χ [..]
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10:17 am, June 17, 2016
Hey everyone, new player here Feels odd being new in an older game but..meh. Anyway, simple questions. First off I was wondering (because so far I've yet to find one) is there any guide or video cove [..]
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10:17 am, May 29, 2016
So after speaking with many people, like myself, who have spent well into the thousands (very willingly, trust me we don't care about the lost money at this point) to enjoy this game, I decided to mak [..]
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10:17 am, April 20, 2016
My previews help no one response to the staff of this server.. unlike before 2012-2013 its very active there CM here in Forum -_- and my problem now after maintenance is here
Link Imagehttp://prnt.sc [..]
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10:17 pm, March 30, 2016
Since the update of the March 30 2016 patch, i have tried to login my character for several times yet i everytime it enters the town, it seems like all is getting delayed response although i can walk [..]
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10:17 am, March 28, 2016
One day my account was blocked for illegal activities for no apparent reason.
I asked via tickets what's up, they said it was "blocked for being involved in a hacking incident and receiving stole [..]
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9:17 pm, January 22, 2016
I read all topics about of this I'm new player in C9 but I can't play What do you waiting for change protect system 3 years?! I need help why its kicked me everytime -.-Hello there!This is an automate [..]
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9:18 pm, December 22, 2015
You know Warriors, 1.) They do very much damage, 2.) They grab you anytime but they're not grabable, (Rarely) 3.) Cooldown for Skills is too low so they can grab you anytime.. It's hard to grab them s [..]
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9:17 am, November 25, 2015
Hi i have questions!!! I am unhappy with the ways in which you have blocked my account !! It has happened several times and really did not like me. I have no explanation for why the times have me ba [..]
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9:17 pm, November 23, 2015
hi my account locked out, i am fishing while check the TO then when someone WM me and i responded , i got locked out. what happened? I'am normally playing this game. please help me ticket# 157038 & [..]
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10:17 pm, October 7, 2015
You (GMS) say the colossus trade union bug (giving the next days items to different chars when we log in into them in the same day) is fixed. So far so good. But what will you do about the people who [..]
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10:17 pm, October 2, 2015
hi, i submited a ticket no 147924 about my accout .... YEsterday i was playing ok, and today i came back after work , trying to log in and it says that my account is locked... for glitching or somet [..]
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10:17 pm, September 21, 2015
i made a ticket 3 days ago because i cant remember what i set my secondary password as. i have yet to get a response and it is frustrating because its so limited to what i can do in game without clear [..]
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10:17 am, September 10, 2015
First of all, as in the title, my account is locked for "Cash trades" reason.
Second, I've filed a support ticket 2 days ago and I'm starting to think that I'm being ignored by Webzen custom [..]
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10:17 pm, September 4, 2015
Dear C9 Community,
I love PvP despite the massive lag I experience. My favorite is ***** match, I love ***** matches as anything can happen, ***** matches pushes your limits and I like that.Now what I [..]
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10:17 pm, August 27, 2015
Hello, i create a ticket to reset secondary password and i get first response to add some of my details .... i done and re-open ticket ... now i waiting 3 days to get reset? what is that ? Im asking h [..]
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10:17 pm, August 18, 2015
^_^. Lahat ng Igorot na Friend ko jan. **** like nyo Page na Ginawa ko. that's an Order Po, thanks in Advance.
Visit our Fan Site: Fairy Tail C9.
I dont have Higher position to Force you, but please [..]
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10:17 pm, August 18, 2015
I've sent in two tickets now, the first response saying there wasn't enough info and the 2nd saying my account was locked for spam (which was not me as I was gone for a year or so, since the Reaperess [..]
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10:17 pm, August 15, 2015
I posted before that my account was locked. My first ticket wasn't accepted as I didn't have enough info on it. When I posted my 2nd ticket i haven't gotten any response back so I'm making another thr [..]
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10:17 am, July 16, 2015
Just want to make a follow-up I have multiple accounts. I've stopped playing for a year and I've decided to come back. I've been waiting for 4 days, I still got no response from the ticket. All infor [..]
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10:17 pm, July 11, 2015
well i played yesterday im kinda of a new player so i dont really know much about the company who runs this or how they work but apperntly i got ban from an auoto bot progrem ? now i dont want to be i [..]
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10:17 pm, July 11, 2015
well i played yesterday then i got kicked from the server i didnt know whats going on im kinda of a new player so i dont really know much about the company who runs this or how they work but apperrntl [..]
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10:17 pm, July 1, 2015
Hi all, today i decided again to try my luck and combine some asupices. I bought 5 Gnome's Breath Auspice today between 10:50 - 11:10 UTC but there was strange bug.
When i puted tham and clicked combi [..]
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10:17 pm, June 21, 2015
i have already started this thread but didn't get much of help thread http://forum.webzen.com/forum/en/c9-...-friends/page2 so i was wondering if you guys can help me with the tickets i sent cause it [..]
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10:17 am, May 31, 2015
Hi Guys, heard about Maiden nerf thing going on and donno when it will happen.
Ok on maiden, one thing is i believe all of the maiden players will gonna quit c9 if webzen has done improper action and [..]
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10:17 am, May 16, 2015
14/05/2015
Hello there! This is an automated response from the Support team of Wellbia Co., Ltd. Hmm, seems like you have some troubleshooting issues with your game! We’re sorry for your inc [..]
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10:17 pm, May 13, 2015
GM Claire please need someone to tell me how to solve the xigncode mistake 0xE0191012 "your area is not in service", I am Argentine and play in Argentina since October 2012, are many Argenti [..]
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10:17 pm, April 22, 2015
Hello there!
This is an automated response from the Support team of Wellbia Co., Ltd.
Hmm, seems like you have some troubleshooting issues with your game!
We’re sorry for your inconvenience [..]
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10:17 pm, April 15, 2015
Hello people of C9 World! First of all I wanna apologise for eventuall english misspelling though my english isnt always correct!
Let's start with Xigncode problem, I know alot have this kind of issu [..]
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9:17 pm, March 12, 2015
Hello.I Buy Wcoin with Paypal. But Not send wcoin on my account. I Send Ticket but response to me :
-------- Dear User,You recently made a Paypal payment on the Webzen account.This payment is current [..]
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9:17 pm, March 3, 2015
Greetings
C9 Actionists,
We are trying best to keep healthy C9 community, but there are also some things each of you can do to help make better community. Please be aware about inappropriate behaviors [..]
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9:17 pm, February 24, 2015
Hi!
1. Can I remove remodeling from weapon ?
2. Is the crafting succes rate of master and perfect items the same? Because i tried about 10times master craft and 0 succes, and i saw 65 perf weapons are [..]
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9:17 am, February 18, 2015
0 Damage in PvE, sometimes a miracle happen and it hits for 3~5 times.
It's a well known bug alright, what's taking so long to fix it? It's not like NS' camera bug, at least that one actually does da [..]
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9:17 pm, February 16, 2015
Hi,i forgot my second password.. made a ticket 8 days ago with all the details to prove that i'm the owner..but no response yet.. what is going on..
my ticket number is 83449.
Please do something.Than [..]
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9:17 pm, February 2, 2015
Hi, there was an issue with the wcoin transaction after I purchased wcoins via Skrill, and I submitted a ticket asking you to fix the problem more than 2 weeks ago. The Billing Department then sent me [..]
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9:17 pm, January 25, 2015
I have emailed support, first time they took a while (2 days), which is fine, i don't mind waiting.
I tried the steps which were
"1. Install an anti-virus program and have complete update, and [..]
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9:17 am, January 25, 2015
last week i start playing this game after a few years, but i like to play on my account i had back then, but i dont know the pw. i try to get my pw back but the email address is blocked for more then [..]
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9:17 am, January 14, 2015
Hi GM, I have sent a ticket about this alrdy, but haven't got a response yet. My ticket no is 75899. I have paid 50$ and didn't receive any wcoins. Pls solve this quickly so that I can enjoy the game [..]
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9:17 pm, January 13, 2015
Hello,
short description:
The Event "Get MORE than what you pay for! Special Wcoin Promotion" said:
"Purchase event period starts from December 19th, 2014 till December 26th, 2014" [..]
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9:17 am, January 12, 2015
Note: Before you start raging on my topic, I’d like to ask from to give constructive feedback instead of using inappropriate language or show some toxic responses about me or my topic
We kn [..]
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9:17 am, January 11, 2015
Hello. Does anyone know tell me how I can recover second password C9? I have the login and password of the user access to the game, but forgot q password access to the bag (Warhouse). And also do not [..]
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9:17 pm, January 10, 2015
I've been a returning player to this game at least twice now, both times I've only been able to play for about a month before I encountered some from of game breaking bug that I couldn't fix, so I'd q [..]
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9:17 pm, January 8, 2015
I am trying to buy Mystic R8 platinum chest from cash shop and it says failed to purchase item, i have also made a ticket regarding this but no response yet, It s highly annoying when you add coins an [..]
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9:17 pm, December 27, 2014
Since i cant find any way to write a ticket on this new website and hope to get administration response, i'll write it here.
It's a long story why i even started this thread and how i came to conclusi [..]
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9:17 am, December 9, 2014
Hi,
Good morning. Previous PayPal delay issue was resolved, experiencing a new issue with KARMA COIN ..Oh boy we have lots issue here .. well, yes, Paypal worked, but afraid my wife will get angry if [..]
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9:17 am, December 8, 2014
Hi everyone,
I'm a player from EU Server, and recenty I've been looking forward to buy a socalled "Royal Guard's Wisdom" Auspice, which, if my informations are correct came into the game wi [..]
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9:17 pm, November 27, 2014
Logged in, and it says banned for illegal activities,i need explanation from GM why am i banned!!!!!!I'm missing event,need response fast!!!!1st char name jined 67lvl bladedancer EU Rakhdan(63386 tick [..]
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9:17 am, November 26, 2014
All characters disappeared after i merge account. I sent a ticket and described the problem (29 september). Got an answer saying need character and other information.
I sent it. Then support wanted sc [..]
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9:17 am, November 19, 2014
Any help I purchased an item of value shop 1480 wcoin and it turns out when I've used have not done what I had q make me like q give me a solution because I've spent a lot of money with you and I thin [..]
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10:17 am, October 21, 2014
Hello,
I'm new to this whole forum thing, but i've been playing webzen Games for years, 1st addicted to SUN online "RIP" and now c9..
Anyway to get to the point .. on 6 or 7 September 2014 f [..]
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10:17 pm, October 20, 2014
I submitted a ticket with the missing iformations that WEBZEN asked for but as i understood [VL]Noctus told me that GM's does not working in week-ends..so tomorrow is Monday and i hopr any GM can help [..]
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10:17 pm, September 26, 2014
Hellooooos. So I heard about this new event Webzen is doing regarding making your wishes for C9 come true. I loved being active on this game back when it wasn't as broken as it had gotten, but man did [..]
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10:17 am, September 26, 2014
I submitted this ticket over 3 weeks ago, but it has not been answered.
I am posting this here because it probably affects a good number of players whose accounts were migrated from gPotato, who are p [..]
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10:17 pm, September 6, 2014
People yell at me that I lag. Yep I do lag to the server, although my net is quiet decent. I used to play form Egypt on EU server the game was running great with no lag.
Then I moved to India and I ex [..]
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10:17 pm, September 3, 2014
so im having the same problem as well. i already filled up the gold account block thing w/ google. and i sent 2 request. should i do anything more? do you guys need my login id or something? a respons [..]
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10:17 pm, September 2, 2014
I already submitted a ticket to the support team but as usual there's been no response. So, I kindly request from those who can solve this issue to do it as soon as possible ,as I was one of the winne [..]
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10:17 pm, August 26, 2014
its been 26th august,i didnt get my prize from the event i spent 32k wcoins august 4,i can see my ID on the event winning list,i played on US Akene only,but then why didnt i get my prize yet...i submi [..]
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10:17 pm, August 22, 2014
Is c9 really going to shut down or what it s been 2 weeks since i made a ticket for being unable to get W coins and there is no response at all is all the staff dead or they are totally careless about [..]
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10:17 am, August 22, 2014
Hello everyone,
It’s GM BusinessCat.
We prepared a small fan illustration competition for our players to enjoy. All you need to do is replying to this post with your original artwork.
Every [..]
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10:17 am, August 14, 2014
It's good that you're asking for feedback after adding things like a new advanced class, or game content. Although, I find you've been asking for feedback through those surveys too soon. It generally [..]
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10:17 am, August 13, 2014
INGLÉS I've seen a lot of people it's happened, many want to log and says account suspended for illegal activities I demand to know what happens to me because the problem also happens to [..]
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10:17 pm, August 6, 2014
Hi everyone.... I got a problem about the jump char event. I created a character just now, and it turned out that it is only level 1 . But when i played i saw in my inventory a Jump Char Support Chest [..]
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10:17 am, July 27, 2014
let me intrude Myself .. im A L65 GunSlinger in EU Server ..Character Name is Pawnage.. played this game for nearly 2 years ...i got alot of Criticism to say about this game and what it went to..
For [..]
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10:17 pm, July 25, 2014
I would like to buy any hunter's soul by set.
Please leave your response (if any) privately into my inbox. IGN : Pithzuqi. I'll check from time to time.
Thank you.
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10:17 pm, July 25, 2014
I made a three tickets for bugged Class Changer,, and stated that i have 11 free slots in the inventory, + no skill books,legends,auspices,gear,armors,weapon,skillsto nes equiped... i even included a [..]
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10:17 pm, July 22, 2014
Hi guys, some of you know me, other not haha. Im from Us server and i think webzen is trolling me idk. day 17/07, webzen banned/blocked my account, and i did nothing wrong. To tell you guys the truth [..]
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10:17 am, July 16, 2014
Possibility *couldn't edit the title*
It has started 2 weeks ago after a patch.
It happens randomly before you log into the server.
When you try to enter a channel with your character.
When you switch [..]
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10:17 pm, July 11, 2014
I just got back and now it Says my Account is locked. I have put in a ticket and everything but i still have not gotten any response from anyone. I'm wondering what should i do.
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10:17 am, July 4, 2014
Okay so I merged my Gpotato account and it shows my Wcoins transferred over in the transactions but my Wcoin balance is still 0. I tried contacting support but it just has been in an endless loop of b [..]
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