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mu legend, the spoiled and favorite kid of Webzen.

9:17 pm, January 1, 2018 Sadly, they prove us right. c9- money factory for mu legend improvement. #no_more #no_spending_wcoins 2017 in a few words: What a year, my friends! 2017 started very intensely. After a successful CBT1 [..] View

Mass PVP - Benefits for players

10:17 am, October 27, 2017 My suggestion for the implementation of mass PVP is directed at C9's Devs, therefore I did not mention the benefit of mass PVP for players. However, since there is a poll in this forum involving playe [..] View

Weapon Box Legendary problem

10:17 pm, August 30, 2017 Hello everyone. I just complained because I just bought the pack of 10 legendary weapon in the cash shop. Pack worth 6900 Wcoin. The problem is that, of one, I did not have a legendary weapon nor in t [..] View

Items from mailbox not Received

10:17 am, May 28, 2017 So this has happened twice now. I had sold some items and I went to the mailbox. Click the mail and hit receive. Randomly my character moved away from the mailbox and i had lost(2 items 90mill). I jus [..] View

A petition (letter from the Boards directors) - please leave a comment and vote!

10:17 pm, May 18, 2017 Lately there has been some rumors going on about the company has made the employee uneasy to focus on the work. Because of this I would like to propose increase of the employees salaries to help with [..] View

Gm please read this. :((((

10:17 pm, May 16, 2017 As of today, I received a letter that my account was ban due to ill-mannered transaction(?) I was shock with their reply as I was expecting to retrieve my account with their answer but unfortunately, [..] View

40% bonus wcoin not received

10:17 am, May 10, 2017 It is said on site that 40% bonus wcoin will END "BEFORE" maintenance this day. so i topped-up $220+ expecting to receive 30k++ wcoins, but i only got 25k wcoins instead. Please help me with [..] View

[Returning Player]

10:17 am, April 26, 2017 Hey, I'm a old player and I'm getting back now to the game, when I login in the game today, I received a box with some items, someone can let me know how I can use this items? 1. Accel Weapon Exchange [..] View

[Inquiry] Stats cap

10:17 pm, April 11, 2017 I know this question has been raised several times before, but I can't withstand WEBZEN's ignorance on providing this pivotal information as we still have people who agree that there is cap for Critic [..] View

[Suggestion] Reworking Skill Level to link with Skill Book system

10:17 am, March 31, 2017 As all skill books have a corresponding skills of the class, the problem with the skills is if there is lack of sp, players are forced to either reduce the skill level or to skip the skill altogether. [..] View

LAN Party

9:17 am, March 22, 2017 Hey guys. This will be the 8th Ares LAN Party. People from various country will be joining us and our geek awesomeness. There's much awesomeness from meeting and joining people who share common hobby. [..] View

(In)famous Fireball Skill Book

9:17 am, February 23, 2017 So I was thinking why this book potential is so wasted? This book is known as one of most useless books in game - in my opinion - wrongly. It could be pretty good book (unless you have better since it [..] View

Lost Gunlance weapon

9:17 pm, November 2, 2016 Hi, was trying to find a way to contact devs but failed. I have refined my first received gunlance from the quest you get after changing to Valkyrie by accident, i tried to find one from default Merch [..] View

Any recommended Hunter classes?

10:17 pm, September 27, 2016 I recently returned to the game and received a Class Changer item. I want to use it on my level 65 Ranger (fun, but gotten boring) to play another subclass, but I'm not sure which would be best. I kno [..] View

[Suggestion] Legendary Questline (Repeatable) - Part 1: General/ **** Legends

10:17 pm, September 5, 2016 First of all, due to the recently revamped guild bags which contain various "new useful items" such as Leona's potions, getting guild buffs has become much more troublesome and almost imposs [..] View

'Colossus Trade License' reward missing

10:17 pm, August 9, 2016 Hello. According to "[C9] Event - RAEBIN BASH event **Check the update!" character who reached lv70 before August 9 maintenance should get: - Giant Trade Union Colossus Trade License 2 (Awak [..] View

My ticket not resolved for over two months

10:17 am, July 30, 2016 Ticket # 188834 Status Report Received Date Created 13:24 MAY 10, 2016 Last Updated 05:17 JUN 15, 2016 -------------------------------------- ~ Last Updated 05:17 JUN 15, 2016 Response D [..] View

[Suggestion/Fix] Guild Join Requests

10:17 pm, July 24, 2016 I see a great unused potential in the Join Request feature, which isn't being used well right now. It requires the guild master to be online on the guild master character most of the time and to check [..] View

7th anniversary - WCoin attack / Beginner Luck Event

10:17 am, July 22, 2016 Hello, So, here we go again : On 26th April 2016, after the scheduled maintenance, the 7th anniversary event started, and ended at 24th May 2016. In this event, there were WCoin attack event and Begin [..] View

New player event Rewards not received.

10:17 pm, July 12, 2016 Hello, I am making this topic due to not receiving my new player rewards (from this event: http://c9.webzen.com/news/events/210...with-us?page=2). I checked everything across all of my characters; Cas [..] View

Error : You are not authorized to enter the selected world.

10:17 pm, June 18, 2016 You are not authorized to enter the selected world. Please try another world. that is what i received at the world-entering page. i had played this game years ago, now i want to play again. there must [..] View

[Suggestion/Event] Fire Your Support Team

10:17 am, March 28, 2016 One day my account was blocked for illegal activities for no apparent reason. I asked via tickets what's up, they said it was "blocked for being involved in a hacking incident and receiving stole [..] View

GMs I Still Not Recieved the Jump to 57 items

9:17 am, January 14, 2016 i would like to complain about the Jump to 57 event, regarding the rewards that i never received after 2 maintenances. I did create a character (Mystic-Battlemaiden) in Rahkdan named BattlePrincess wi [..] View

EXP Item

9:17 pm, January 12, 2016 I received my Jump LVL Item from the event! So, after 1/2 weeks and lots of complaining, WEBZEN finally heard us! This is a moment of pure happiness so I'd like to thank my mom, my dad, the dog that I [..] View

Didn't Received the Jump to lvl 57 Box on my Character

9:17 pm, January 5, 2016 Good Morning GMs. I have not Received a level Box on my first and only character for jump event Shi死noのarashi嵐 on the Akene server. I have met the requirements needed [..] View

Didn't receive the EXP Boost Item.

9:17 pm, January 5, 2016 Ticket Number: 166769 Didn't receive the EXP Boost item. I received it before the 1st distribution on my first character (created on a new account for my brother), but then I created 2 more characters [..] View

Have not Gotten level event Box

9:17 pm, January 5, 2016 Good morning, I have not received the holiday jump box for my character Shi死noのarashi嵐, she was made after the event and meet the requirements needed for the jump to t [..] View

About Package for Novice Adventurers

9:17 pm, December 1, 2015 Hi, Could you please tell me if items received from new Package for Novice Adventurers are bound to account or not? I want to know if it's worth to buy it as I need to send package content to another [..] View

[C9] Official Release Patch Note - 1.282 version

9:17 am, November 24, 2015 [Updates]1. Ancient Arena UpdateIf you cannot find the [Enter Ancient Arena] button when talking to Portal Mage:Please abandon the Ancient Arena quest received from Portal Mage and try again. We will [..] View

Newb needs advice on pricing.

10:17 am, October 13, 2015 i just joined C9 yesterday, used to play AL2. so ive got a lil cash shoping ability atm. I started opening a bunch of platinum r10 boxes or whatever they are and was curious as too what would be valua [..] View

[Suggestion] Guild System, Redefined

10:17 pm, October 12, 2015 The guild system in C9 hasn't received any attention from the developers since it was first added to the game. If you check guild rankings, you'll see that there are too many guilds yet most of them a [..] View

topping up Wcoin for the first time

10:17 am, September 28, 2015 its been 2 days now since my payment and i havent received my Wcoin yet... how long is the usual waiting time Wcoin to arrive on my account?http://puu.sh/kqYgQ/34e9c7b271.pnghttp://puu.sh/kqYiP/1cd701 [..] View

No Event Reward Received. (Fishing Event) Please Fix..

10:17 pm, July 21, 2015 I was excited to view my character after the scheduled maintenance only to find out that the fishing event reward was not given. Got 2 dorado in my fishing book but no soul given. Also caught 80+ Beau [..] View

The rewards of "The compleat Angler event" are send to the incorrect character slot

10:17 pm, July 21, 2015 Hello. It have been said that "(...)The rewards will be given to the first character on the character slot in the server you have recently accessed. The character which get the rewards may NOT th [..] View

Steam Error Still?

10:17 am, July 16, 2015 I read about this Steam issue over a year ago and it still exists?Error Code: 91306 An error occurred while registering your information. Please try again. If the problem persists, contact Customer [..] View

[C9] Notice - C9 Volunteer Trainee Recruitment

10:17 am, July 10, 2015 Greetings C9 Actionists,C9 Support Team would like to show our appreciation to all users for creating such a supportive environment. According to the needs of growing community, we are looking for mor [..] View

Launcher closes after log in

10:17 am, July 7, 2015 Hello, The launcher closes after logging on. Can you please tell me what I can do to address this situation. Thank you.Hello again... The message that I received after turning my computer off and then [..] View

[C9] Official Release Patch Note – 1.237 Version

10:17 am, June 23, 2015 1. Viking Class Update 2. Fishing Mode Update 3. Battle Maiden Rebalance - Skill Reset Item has been given to the Battle Maiden characters. 4. New Event Update - Bonus Baits Event - The Compleat Angle [..] View

Can't log in the launcher/launch the game!

10:17 pm, June 7, 2015 I've downloaded the actual thing from website, and from steam, and i already have an account that was created years ago; i wanted to come back onto the game, but i can log in on the website, but not t [..] View

Received an email about suspicious activity

10:17 am, May 2, 2015 I received an email 3 months back from a Simon Sandrock relating to some foreign ip address using my account. And I was told to submit a ticket with my information (ticket number 96678) and it will be [..] View

[C9] 6th Anniversary Guide

10:17 am, April 10, 2015 This guide was kindly created by (MOD)Jackalope and originally posted in this thread. All you need to participate in the event is a game account with characters on it! Easy huh? Visit the Anniversar [..] View

Account Problem

10:17 pm, April 1, 2015 My friend wanted to start and play C9, sadly he can't log in. He wanted to log in into his account and got this message: Due to unusual login attempts, your account has been temp [..] View

My account is locked, Help !!!!

9:17 pm, March 24, 2015 I never use hacks or done anything bad in this game, i was able to log in my account yesterday and today, i went home from school and received a message that said Your account is locked. Your account [..] View

i haven't recieve my Wcoin yet

9:17 am, March 5, 2015 2days ago i payed 10 euro to the company with paypal account thenyou guys sent me a message saying that i have to send the paypal payement details and i did yester day then you guys said that you rece [..] View

Gold Glitch: Where is my Gold?

9:17 pm, February 17, 2015 I have sent a ticket and it has been a Week now and still received no Replies from you guys.... Providing applicable information below will speed up the ticket resolution process.1.Game area: Vimpeli [..] View

2015 C9 US Tournament! Vote for match type :)

9:17 am, February 16, 2015 Hello there We are currently planning to have a tournament in US server.We are working the rules to make the tournament as balanced as possible; there will be certain restrictions to certain skills b [..] View

Account Locked

9:17 pm, February 14, 2015 I came back from a long hiatus from the game to let updates roll through when my fiancé asked me for a game to play together, I decided to come back to C9 and see how things are now however [..] View

WCOIN PROBLEM

9:17 pm, February 7, 2015 I am already topup using google wallet and it does say transaction will be done between 6-48 hours. It is already went 48 hours(2 Days), but I still have not received my WCOIN Yet. Please help me. [..] View

VLT Misconduct

9:17 pm, February 3, 2015 Hello. Recently i've been victim of VLT Misconduct. His name is WOLFBOW. I received 5 days of bann, he said because i'm offending people, but the truth is another one. He get ****** in intrusion, and [..] View

GM, read please

9:17 pm, February 2, 2015 Hi, there was an issue with the wcoin transaction after I purchased wcoins via Skrill, and I submitted a ticket asking you to fix the problem more than 2 weeks ago. The Billing Department then sent me [..] View

GMs? DEVs?

9:17 am, February 1, 2015 Hello, my name is Alleonn, i've been playing since Early Access, and fighter has always been my favorite, i've played all the fighters on a single character (class changes) just because i've gotten bo [..] View

Need help about the "Arrival of Pet" code not received

9:17 am, January 25, 2015 Dear GM, (Notice me senpa~!) I'm playing c9 since 2012 and in my account, Newsletter was enabled. Mostly of my guildmates have already received their code in their emails. How come I didnt received an [..] View

I give redeems code =)

9:17 pm, January 14, 2015 Hello ! I just received a lot of redeems codes for C9 in honour of the pet's arrival (I guess you too) but I don't play to this game at all. As I think it's quite sad nobody enjoy those items, I offer [..] View

The wcoins 40% top-up bonus event (I did not receive my 40% of promotion)

9:17 am, December 31, 2014 Good evening, I have a problem and submit a ticket* 72479 *not received my 40% after maintenance of the paypal transaction you make for W Coins?? I received 3600wcoins but 40% of the $ 30 (3000wcoins) [..] View

money is deducted from card but no wcoin is added to account

9:17 pm, December 29, 2014 On two occasion I have attempted to purchase $30.00 worth of wcoin. The money was deducted from the card but I never received the wcoin. It happened 10 days ago on 12/19/14 and ticket 68778 was gen [..] View

event ticket problem

9:17 am, December 10, 2014 hello gm , i login after the maintenance today and i found i received no tickets , i checked all my characters as well my first slot character , there was no ticket. This same problem my friend is fac [..] View

​[C9] Event - Tell us your wish!

10:17 am, September 23, 2014 Greetings C9 Actionists, Are you eagerly waiting for the next new class or new continent updates? Do you want to give us some suggestions on the existing contents? Do you want to enjoy whole new event [..] View

W coin not sent!‏

10:17 pm, September 21, 2014 I bought, cash on site, and have not received a verification email, I paid nothing confirming or showing, where will I get the cash bought! Wanted to know if everything is right, and how do I get this [..] View

Please add element resistance buff for all element based classes

10:17 am, September 19, 2014 Hello, as the title suggest, I think it would be a good idea to add element resistance buff to the skills of ALL element based classes, just as the warden received. Currently, the only other classes b [..] View

Transcendant Enhancer +5 from attendence event... beware!

10:17 am, September 7, 2014 Hi all, Just a small message to warn you that received transcendant enhancer +5 requires a level 45 (and up) character to be used and is bounded to char... So don't make the same mistake as me by choo [..] View

Hi GMs

10:17 am, September 4, 2014 Hi I received only 2,000,000 gold that my friend sent me through mail .he can't play C9 for a long time and gave me his gold,and i gave my another friend 6 Leather through trade,and sell something and [..] View

[Alienware Event Rewards] Haven't received any reward yet?

10:17 pm, September 2, 2014 I already submitted a ticket to the support team but as usual there's been no response. So, I kindly request from those who can solve this issue to do it as soon as possible ,as I was one of the winne [..] View

missing jumping support chest lvl 52

10:17 pm, August 28, 2014 When i made my jumping char i received the jumping support chest for lvl 50 but when i opened it i never received the jumping support chest for lvl 52. my previous post didnt get any answers so thats [..] View

Arena Point system in Deathmatch[suggestion]

10:17 am, August 18, 2014 this is something that came to my mind... maybe some of u might agree on it ... i dont know...but here's my suggestion. Ever getting frustrated getting ks-ed in deathmatch? okay my idea is this: the p [..] View

Do I have the worst luck ever or this is the most stupid game ever?!

10:17 am, August 11, 2014 So, once I've finished The Dark Seal on Master difficulty and of course when I ****** the boss Alvesia it dropped a skill book which was for my class(Nightstalker). I was just about to get it when I s [..] View

​[C9] Notice –PVP Combo Movie Contest Winners!

10:17 am, July 29, 2014 Greetings C9 Actionists, After we received numerous entries, we took our time and watched every video at least twice before we confirmed our final decision. Here are the winners of the contest!Grand P [..] View

error in page load wcoin?

10:17 pm, July 27, 2014 I am trying to load wcoin yesterday provided and purchased by epin and codes are more than 30 characters but now comes a serial code and security code to enter the serial code not received and placed [..] View

Purchasing Wcoins

10:17 am, July 21, 2014 I've already submitted a ticket regarding purchasing wcoins on 13th July using MOLPoints. ~The only webzen game I play is C9 so I submitted a ticket under it. I'm not sure if my ticket was rejected bu [..] View

Received an error 'this app can't run on your pc'. Please help

10:17 am, July 17, 2014 Hi Team, After i finished downloading the installer for C9, received an error 'this app can't run on your pc'. Any suggestions on how i can play? This is the first time i am installing the game by the [..] View

No level 60 Expert Quests

10:17 pm, July 8, 2014 So, I recently leveled my Ranger to 60 and began doing the normal and hard quests in the last areas of Sarad. I completed all of the quests for normal and hard; however, once I had completed them, I d [..] View

Forums

[Alienware Event Rewards] Haven't received any reward yet?

Feb 8, 2015, 3:44 pm I already submitted a ticket to the support team but as usual there's been no response. So, I kindly request from those who can solve this issue to do it as soon as possible ,as I was one of the winne[..] View

Need help about the "Arrival of Pet" code not received

Jan 26, 2015, 9:39 am Dear GM, (Notice me senpa~!) I'm playing c9 since 2012 and in my account, Newsletter was enabled. Mostly of my guildmates have already received their code in their emails. How come I didnt received an[..] View

Received an error 'this app can't run on your pc'. Please help

Nov 30, 2014, 10:21 pm Hi Team, After i finished downloading the installer for C9, received an error 'this app can't run on your pc'. Any suggestions on how i can play? This is the first time i am installing the game by the[..] View

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