10:17 pm, April 3, 2018
everytime I start the game it shows the who all helped make the game and then it says connecting..... then this message pops up. hangame verification failed. please retype ID and password. I verified [..]
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9:17 am, November 9, 2017
Hello! I have a problem. I would like to restore my account from WEBZEN(C9) but the control over my email address was lost and I can not recover through the old e-mail. Could u help to solve my prob [..]
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10:17 pm, June 18, 2017
Although we have repeatedly e-mailed to Webzen authorities, we did not use this kite or cheating scheme in the end, but we did not use this kite or cheat program at all but they did not believe us. I [..]
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10:17 pm, June 14, 2017
Although we have repeatedly e-mailed to Webzen authorities, we did not use this kite or cheating scheme in the end, but we did not use this kite or cheat program at all but they did not believe us. I [..]
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10:17 am, June 14, 2017
My problem is that I send a ticket to carry out the process of changing my email account, at first send a ticket requesting which I answered in 10 days, what happens is that I send an email that was a [..]
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9:17 pm, March 10, 2017
233373
Escalated
15:25 JAN 28, 2017
02:45 JAN 30, 2017
C9 > Restoration Request
Hacked
Ticket Details
15:25 JAN 28, 2017
Providing applicable information below will speed up the ticket resolu [..]
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9:17 pm, March 4, 2017
I loose my email adress. i need email change. please fast help. I send all info and screenshot. I wait answer 8 days ago. please resolved my problem. please fast help. My ticket numbers: 238362 238363 [..]
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9:17 pm, February 26, 2017
i am send ticket in supportMy TicketsTicket Summary233373
Escalated
15:25 JAN 28, 2017
02:45 JAN 30, 2017
C9 > Restoration Request
Hacked
Ticket Details
15:25 JAN 28, 2017
Providing applica [..]
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9:17 pm, December 30, 2016
I thought i did post this on general discussion since someone already did it on the issue feedback and yet not a single reply.http://imgur.com/a/M0ufr
I not really sure on how to fix this error.
I try [..]
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9:17 am, December 10, 2016
424/5000
424/5000
I am using a friend's account to ask me to change the account email anikiladordemundos why the email used with that account does not exist anymore the email is liia_013_mza@h [..]
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10:17 am, August 10, 2016
Is it safe to delete C:\Windows\AppPatch\AcLayers.dll?
Hello there!This is an automated response from the Support team of Wellbia Co., Ltd.Hmm, seems like you have some troubleshooting issues with you [..]
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10:17 am, July 29, 2016
Hi all! ( sorry for my bad english )
I have problem with Wcoin.. i pay with paypal and i dont get the bonus 20%.
This problem not in this account. ( I made new account, cuz i cant write here.. my emai [..]
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10:17 am, July 28, 2016
I need fast action in this im so disappointed because every time I open my webzen account It always say "Verify Email" Even I have verified it. when i log in again it says Verify Email agai [..]
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10:17 am, July 23, 2016
Hi, have are trouble with my old acc, on what was stopped playing from 2013 year, now was enter to play with my friend, but acc was empty - this acc main for me because it has leader of my clan with n [..]
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10:17 pm, June 14, 2016
Hello,i opened new account for writing on forum.Im an old player and i quit c9 long time ago.Now i decided to play again but i cant verificate my account because of my e-mail.My email ends with w.cn d [..]
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10:17 am, June 12, 2016
I just want to know why cant they just send the codes to the player's email so that players will get it individually (1 per account) instead of spamming it like in the website http://contest.mmosite.c [..]
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9:17 pm, February 7, 2016
1. Email Address: adadasjin@naver.com
2. Account Name: jinhx83
I would like buy Wcoin but when I pay via Paypal, I'm getting below message over and over. pls help to solve this problem
"Unable [..]
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9:17 pm, January 22, 2016
I read all topics about of this I'm new player in C9 but I can't play What do you waiting for change protect system 3 years?! I need help why its kicked me everytime -.-Hello there!This is an automate [..]
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9:17 pm, December 14, 2015
Hello friends and support C9 have a problem yesterday im send tikect "#161258" becouse Im have one issuse with my account and email.com I want to avoid confusion because last Friday I sent [..]
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9:17 am, December 13, 2015
Love Problems solution solved by Astrologer Rajyogi is very easily way. We know that Love comes from inner feeling. But many people did not understand that feeling. They creates hurdle in the love.. e [..]
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9:17 am, October 27, 2015
September 16th 2012 I purchased $30 worth of cash outfit items for my character on the US server by the name of Alkaid. http://c9.webzen.com/news/events/296...okapia?page=47 <- The Karas set fo [..]
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10:17 pm, October 19, 2015
Looking for Walachian WB set Red Color ( Bloody)
My offers are 15k Artisan Crystals or Fighter Gear set ( White Full Plate, White Crusader or Honorable Admiral ) You choose one.
Send me offers via em [..]
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10:17 pm, September 16, 2015
Hi!
I have this acc from 2012. Never had any kind of problems. Now I cant login. In the launcher they tell me that it dosent exist. If I want to update it "Your account is already updated". [..]
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10:17 pm, September 5, 2015
ANY GM CAN HELP ME TO RECOVER MY SECOND PASSWORD ? I DIDN'T REMEMBER IT EVEN MY SECRET QUESTION AND ANSWER BECAUSE I STOP PLAYING C9 IN LONG PERIOD OF TIME .. GM MAY YOU RESET MY SECOND PASSWORD OR [..]
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10:17 am, July 20, 2015
my issue started when you merged with Gpotato till this moment .
1st : i have lost my registered email earlier last year & with this email i could do manual merge but without it now i am hopel [..]
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10:17 pm, July 15, 2015
Listen you guys really need to remove that BS. I have made numerous accounts under numerous emails trying to get onto this game and it kept saying that I need to update my account, my old accounts eve [..]
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10:17 pm, July 3, 2015
Tried to play my game today and when I logged it it said my account is locked. Why is it locked. I have done nothing but play the game. No email to tell me why I am being locked out of playing my game [..]
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10:17 pm, June 30, 2015
Hello, I have not played in c9 time of year and forgot username and email also do not remember? Is there a possibility that someone will remind me of Webzen user name if you remember only the name of [..]
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10:17 pm, June 30, 2015
account name saninn1 my main char name Zigipopcho
Then i go away for 6 months + becouse i was playing Tera
I tired of tera i want to play C9 again and gues what ?
My main account with all my character [..]
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10:17 pm, June 16, 2015
Anyone else getting this stupid bug where a message about logging from an unusual location shows up even if you just try to log off and log in into the same account?
It's pretty annoying to have to lo [..]
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10:17 pm, June 9, 2015
Hello VL//VLT'S! I am so sorry for this urgent thread but i have a BIG BIG BIG PROBLEM! A guy logged on my account and opened 2 tickets asking for e-mail change. I don't know why the country restricti [..]
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10:17 pm, June 7, 2015
I've downloaded the actual thing from website, and from steam, and i already have an account that was created years ago; i wanted to come back onto the game, but i can log in on the website, but not t [..]
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10:17 pm, May 29, 2015
I had a account some time ago but i don't remember the username or the email address but if i get the email address i can get my account back. I remember one of the characters that i had ingame, i don [..]
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10:17 am, May 16, 2015
14/05/2015
Hello there! This is an automated response from the Support team of Wellbia Co., Ltd. Hmm, seems like you have some troubleshooting issues with your game! We’re sorry for your inc [..]
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10:17 pm, May 13, 2015
GM Claire please need someone to tell me how to solve the xigncode mistake 0xE0191012 "your area is not in service", I am Argentine and play in Argentina since October 2012, are many Argenti [..]
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10:17 pm, May 9, 2015
minha conta live stream tv foi deletada.
tentei entra em contato com suporte sem sucesso.
email: C9 Support (c9-support01@webzen.com)
My account livreStream tv has been deleted.
I tried to get in touc [..]
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10:17 am, May 6, 2015
Hi everyone! Anyone who could help me please reply im an old player who wants to play C9 again. I forgot my password and my old email has been blocked. And i was trying to transfer my old account to a [..]
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10:17 am, May 2, 2015
I received an email 3 months back from a Simon Sandrock relating to some foreign ip address using my account. And I was told to submit a ticket with my information (ticket number 96678) and it will be [..]
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10:17 am, April 27, 2015
WTS AND NO TRADE ,NEED GOLD ONLY!!!
1)STUDENT BLACK HUNTER SET - SOLD OUT2)WALACHIAN WHITE HUNTER SET
3)HIRED RED HUNTER SET - SOLD OUT4)BEACH SUMMER(BLACK+RED)HUNTER WITH SG
5)OREINTAL RED HUNTER SET [..]
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10:17 am, April 21, 2015
WTS>>>>>>NEED GOLD!!!
-STUDENT BLACK HUNTER SET
-WALACHIAN WHITE HUNTER SET
-HIRED RED HUNTER SET
-BEACH SUMMER(BLACK+RED)HUNTER
-OREINTAL RED HUNTER SET
-TRE [..]
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10:17 am, April 21, 2015
umm basicaly i got locked out or something out of my account but i can still log in by choosing my google + account i hevent played in a while and was wanting to play C9 with some friends yet i can [..]
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10:17 pm, April 20, 2015
hi mods. im having verification error with my main account in c9. i sent multiple tickets and so many suggestions have been said and done between me and the c9 customer support but still no success. p [..]
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10:17 am, April 18, 2015
I have an account, which of course is not this, I logged in it and I did not show any char mine. I had a scout lvl 35 this account, but now nothing appears as if all chars had been deleted. He wanted [..]
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10:17 pm, April 17, 2015
help my email provider closed and I lost my mail address I used to register here, now I cant modify my email in my webzen profile bcs it asks me to verify my mail... lol what can I do? help pls I cant [..]
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10:17 pm, April 16, 2015
I stayed a long time without getting in the game. When I go to the game appears to verify the account and such. Until ae okay ... After shows that other people came into my account.
When I enter the [..]
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10:17 am, April 14, 2015
i was thinking about playing this game again because of the event. but when i open the game i can still pick a character then a few seconds the game closes "C9 has stopped working" Webzen [..]
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10:17 am, April 10, 2015
This guide was kindly created by (MOD)Jackalope and originally posted in this thread.
All you need to participate in the event is a game account with characters on it! Easy huh? Visit the Anniversar [..]
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10:17 am, April 9, 2015
Yesterday , i opened my account below the nickname , now i open my acc. in webzen , but under my nickname [ My Account ] ididnt open , beacause always show verify ur account in YM , and i click the ve [..]
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10:17 am, April 9, 2015
Yesterday , i opened my account below the nickname , now i open my acc. in webzen , but under my nickname [ My Account ] ididnt open , beacause always show verify ur account in YM , and i click the ve [..]
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9:17 pm, March 19, 2015
Hello I will share my problem with you.
After a long time without access my account C9 game, I made the account recovery procedures and then the procedures for Account Update. So far so quiet.
When lo [..]
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9:17 am, March 13, 2015
I came across this place to ask my old email back , because I want to change my password from the other account but I do not have access because I changed the email thinking it might retrieve the old [..]
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9:17 pm, March 12, 2015
Hello.I Buy Wcoin with Paypal. But Not send wcoin on my account. I Send Ticket but response to me :
-------- Dear User,You recently made a Paypal payment on the Webzen account.This payment is current [..]
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9:17 am, February 22, 2015
Exactly as the tittle say!.
I've started to play again, and i can remember my account name, but since i have a lot of emails, i cannot remember which one had my main account registration, what can i d [..]
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9:17 pm, February 17, 2015
as title say..make the damn second password reset once you reset the account password and recieve it on email..is it that hard? that way you wont have so many ppl making tickets about it..i don't say [..]
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9:17 pm, February 8, 2015
This is more of a suggestion than feedback but perhaps it's about the Master/Unique Guild buffs requirement for the specified item. For the span of the game's lifetime, I do believe that it would be i [..]
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9:17 am, February 6, 2015
Sorry to bother but i have a problem with my secondary password, because i just logged in again its already been a year that i didnt logged in before... .. , this is [..]
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9:17 pm, January 26, 2015
Now to make this as siple as i can.
Fraud -- http://www.oxforddictionaries.com/de.../english/fraudWrongful or criminal deception intended to result in financial or personal gain
---------------------- [..]
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9:17 pm, January 25, 2015
I have emailed support, first time they took a while (2 days), which is fine, i don't mind waiting.
I tried the steps which were
"1. Install an anti-virus program and have complete update, and [..]
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9:17 am, January 25, 2015
last week i start playing this game after a few years, but i like to play on my account i had back then, but i dont know the pw. i try to get my pw back but the email address is blocked for more then [..]
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9:17 am, January 25, 2015
Dear GM,
(Notice me senpa~!)
I'm playing c9 since 2012 and in my account, Newsletter was enabled. Mostly of my guildmates have already received their code in their emails. How come I didnt received an [..]
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9:17 pm, January 23, 2015
Hi everyone, I would like to sell this. I can unlock it if you need, and of course it will be a bit more expensive. You can either reply here, or pm/email me IGN RinBlueFlash or GrimSlayer. Thanks for [..]
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9:17 pm, January 16, 2015
i am just wondered if the gift items from the code u have to claim is for everyone as i havent recieved mine but my hubby has
this was emailed to hubby on 14th jan so left it few days to see if it wo [..]
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9:17 pm, January 15, 2015
Hi GM,
This is AgelicHunter from SEA server,i have an issue which recquires your esteemed assistance.There were codes being distrubuted to player emails,the issue being i (some of my friends [..]
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9:17 pm, January 15, 2015
please help me i change my email add. on this acc. bcuz my old email add. is being blocked i cant open it on yahoo please help me how can i change my email add thanks GM, in any case i want to change [..]
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9:17 pm, January 14, 2015
Well, as the tittle says.
Many people supposedly got this email with a redeem code which contains skill reset scroll. But, why didn't I get one too? (and so many other players)
Is this some joke or wa [..]
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9:17 pm, December 17, 2014
Who ever using Gmail create account.
try type your email on recover account. (username)
it will say not valid email !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! [..]
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9:17 am, December 17, 2014
when i 1st time merge my account. it is sucessful and can login + play.
then after 1 week. i start loging. it asking me merge again.
then the game bring me go into webzen website for merging. and say [..]
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9:17 pm, December 13, 2014
Hello!
i will explain my prob step by step webzen.com
Mar 24, 2012
Dear, customer
Your user ID is
hamshori
To sign in, please click on the URL below.Go Log in
Thank you,
[..]
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9:17 pm, December 2, 2014
GM/Staff's
Help me With my Installation Error while install Mapdata
i waste my time for this game , and cant play at all
i already send an email
my email = anippro@gmail.com
dude please i need ur [..]
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9:17 pm, December 2, 2014
GM/Staff's
Help me With my Installation Error while install Mapdata
i waste my time for this game , and cant play at all
i already send an email
my email = anippro@gmail.com
dude please i need ur [..]
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9:17 am, December 1, 2014
I forgot my log / password and the email to which you are bound. But I know the name of the character. I'm recovering at least in the email which is bound to the char?
Name: ßattø [..]
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9:17 am, November 25, 2014
Hi guys, 2 quick questions im wondering right now.
I'm going to move out from the Philippines to a country in Europe for my studies and i would like to know if it is possible to transfer my character [..]
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9:17 pm, November 8, 2014
Well i always have put Wcoins trough the steam before, i was about to put 500$ but this time an error appeared.
- I Bought 500$ on steam to put on c9, but when i tried to put 5,000 wcoins on "Ca [..]
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10:17 pm, October 20, 2014
Helli guys...i have submitted a ticket asking for my email change on my main account but the ticket has been closed. Reason "we can che k account logs just for a limited period of times" ok [..]
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10:17 am, September 26, 2014
HI SIR...I FORGOT MY 2ND PASSWORD..POSSIBLE TO RESET MY 2ND PASS SIR...IVE GONE FOR 9 MONTHS CAUSE OF WORK AT SEA..AND WHEN I CAME BACK CANT REMEMBER.. BUT I STILL HAVE MY EMAIL ADD FOR THIS ACOUNT.. [..]
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10:17 am, September 26, 2014
I submitted this ticket over 3 weeks ago, but it has not been answered.
I am posting this here because it probably affects a good number of players whose accounts were migrated from gPotato, who are p [..]
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10:17 pm, September 21, 2014
I bought, cash on site, and have not received a verification email,
I paid nothing confirming or showing, where will I get the cash bought!
Wanted to know if everything is right, and how do I get this [..]
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10:17 pm, September 14, 2014
NO GM RESPOND OR REPLY ON MY ACCOUNT IM TIRED DISAPPOINTED.... TO SHOUT MANY TIME ON THE GAME AND FORUM ALL IGNORE ME............ IM BEGGING TO ALL GM CAN YOU HELP ME GM ON WEBZEN OR C9 STAFF PLS SEND [..]
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10:17 am, September 13, 2014
I didnt played for a month but when i want to come back, i cant verify my email anymore... i tried verifying but its not sending into my e-mail address... my e-mail address is johnville_06@yahoo.com m [..]
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10:17 am, September 11, 2014
Trying to log in after a long absence, and it keeps giving me that error code. I have logged into this website and updated my information and verified my email twice.. Any thoughts?!
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10:17 am, September 5, 2014
I just downloaded c9 and signed up with webzen.
I tried logging into my account to play c9 with the webzen account I have. I verified the email and everything but it says my account doesn't exist.
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10:17 am, September 1, 2014
We kicked a racist VL, Faelon([VL]Mars, YLR)
On August 26th, 2014, I sent an email like below to Faelon([VL]Mars // YLR), a young Australian teenage guy who was suspected strongly as a racist, but he [..]
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10:17 pm, August 21, 2014
Hi all, please help / advice, the fact is that when filling the profile - about a year ago, I mistakenly entered is not valid email address. How do I do now?
"gmail.comm"
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10:17 pm, August 20, 2014
Today from 10h pm to 10h30 pm
Server : SEA
Character : Zantes
I reiceive an payment email for my sold item, i check reiceive button but money not come to my inventory.
Can i hv my money back or at le [..]
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10:17 pm, August 18, 2014
Hey,
it been over 4 days now and i did not get my Wcoins, it is not my first time purchasing Wcoins but this time i got this email and then nothing happened,
Dear User,
You recently made a Pay [..]
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10:17 am, August 18, 2014
So... The problem is about updating/merging my account or just not being able to log in.
Firstly, I wanted to play C9 through Steam but it was impossible to link my old account (it was saying that my [..]
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10:17 pm, August 2, 2014
Hi, I forgot my 2nd password and my secret question. I ask help of GM or Admin to help me remove the 2nd password please. it is my account and and my email if you don't believe me you can ask anybody [..]
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10:17 pm, July 24, 2014
Europe,i attached screenshot on my inventory, i did remove all my gear including skill books, have free 11 inventory space unequpied legends/auspices, here's the video link:https://www.youtube.com/wat [..]
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10:17 pm, July 22, 2014
I've send 3 tickets already, they said it was insufficient and replied this:
Thank you for sending us your inquiry.
For the security, we would like to check your account infor [..]
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10:17 pm, July 19, 2014
Hello guys,i know this maybe can be wrong and illegal but i quit ranger and start playing on my warden...so...i wanna sell my level 65 Ranger with uniques equipment EPIC rings 4900 attack (The uniques [..]
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10:17 am, July 7, 2014
Hello.
After i updated my account and log in with new login etc veryfying email, i dont have any characters on my account, they are all gone. What i have to do to bring them back or its something on w [..]
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10:17 pm, July 1, 2014
Please any VL SVL VLT any please give me ticket nr to gm!!! I got scammed someone changed email from my account i know all about that account i nees it back PPPLEASE! Pease give my ticket nr to GM!!:' [..]
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10:17 pm, June 29, 2014
so i just got a casual email from webzen letting me know my account have been HIJACKED AND ON TOP OF THAT YOU LET THEM CHANGE THE ACCOUNT EMAIL SO I...
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