9:17 am, December 11, 2016
I have a problem with c9 client.
When I login into the game and enter to dungeon first time everything goes well. Problem occur when I go back to town and next enter to another dungeon. In described c [..]
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10:17 pm, October 6, 2016
Hello everyone !
I recently changed Internet operator and since when I start the game, it almost closed on. I reinstalled the game and my problem is not solved.
I have a windows error report that open [..]
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10:17 am, August 10, 2016
Is it safe to delete C:\Windows\AppPatch\AcLayers.dll?
Hello there!This is an automated response from the Support team of Wellbia Co., Ltd.Hmm, seems like you have some troubleshooting issues with you [..]
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10:17 pm, August 6, 2016
While installing the game on my Windows 7 PC, i get the same error every time: Nefer_m9000.mcs File corrupted, I downloaded the game three time, and i get always the same error. My connection is stabl [..]
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10:17 pm, May 24, 2016
Hola a todos/as queria comentarles que despues de 2 años de intentar de todo mandar tickets mensajes a wellbia sin solucionar nada al fin pude solucionar el error 0xE0191012 definitivamente [..]
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10:17 pm, May 3, 2016
c9 does not want to turn on windows 10 ... turn on the game and pops up a window with the information that this app will not work on your computer. To find the version for your computer, contact the s [..]
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9:17 pm, January 22, 2016
I read all topics about of this I'm new player in C9 but I can't play What do you waiting for change protect system 3 years?! I need help why its kicked me everytime -.-Hello there!This is an automate [..]
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9:17 am, January 9, 2016
So I recently joined the C9 wagon (as recent as yesterday), and so far it seems alright, except for one thing: I cant play the game without having it on safety mode. It took me a while to narrow it do [..]
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9:17 am, November 12, 2015
I install the game last night and try to play it, but the resolution is not good, i cant see all screen, i try all of them, any idea ? i try even the launcher compatibility with windows 8 ... and othe [..]
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10:17 am, September 24, 2015
hola gente del c9,hoy actualize el c9 y me tira el error xincode 0xE019100B antes de la actualizacion me andaba perfecto,ya no se q hacer intente de todo borre los archivos de la carpeta %temp% borre [..]
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10:17 pm, August 8, 2015
after the news about internet conection lvl 3 etc, when i click the c9 icon on my windows 7 desktop it cant start the launcher. its just show some dos screen n sometime said ntvdm.exe stop run so the [..]
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10:17 pm, July 27, 2015
I was playing C9 last night just fine, played for maybe 3 hours. I had just installed yesterday and had no problems at all until today. I tried launching the launcher and got this error: "This ve [..]
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10:17 pm, July 12, 2015
I m playing this game for around 3 years.... but from last few days i am facing weird disconnect problem.
When ever i engage in combat in pvp ( in arena or in intrusion) i suddenly get disconnected fr [..]
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10:17 pm, July 8, 2015
launcher not working with new update, i try right click , admin, not working, i go to contro panel and i see its there, but nothing pops up.
last night i was playing until new maintance but now i cant [..]
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10:17 pm, June 29, 2015
C9 ran fine on my old laptop but I bought a new Asus 751jy. Yesterday I installed C9 on the new laptop. I tried to log in and it said I needed to merge accounts. When I tried to merge accounts, it sai [..]
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10:17 pm, June 18, 2015
Hi there,
I'm a new player and just downloaded C9 which got 3 days to download for the boor network and finally after it finish download i started to install it but i got this error (An [..]
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10:17 am, June 1, 2015
The game keep freezing every 5-10 minutes of play (Town or dungeon)
I have tried using the lowest graphic setting
My internet is around 3.5mbps with moderate WiFi signal (I can see the "connectin [..]
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10:17 am, May 16, 2015
14/05/2015
Hello there! This is an automated response from the Support team of Wellbia Co., Ltd. Hmm, seems like you have some troubleshooting issues with your game! We’re sorry for your inc [..]
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10:17 pm, April 22, 2015
Hello there!
This is an automated response from the Support team of Wellbia Co., Ltd.
Hmm, seems like you have some troubleshooting issues with your game!
We’re sorry for your inconvenience [..]
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10:17 pm, March 30, 2015
I recently did a fresh install of windows 7 ultimate 64bit and wanted to download c9, so using google chrome i head to the webzen website and attempt to go to to the download page of the game, I login [..]
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9:17 pm, March 19, 2015
Hello I will share my problem with you.
After a long time without access my account C9 game, I made the account recovery procedures and then the procedures for Account Update. So far so quiet.
When lo [..]
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9:17 pm, March 17, 2015
I used to play this game back when it wasn't available on steam and for a little time afterwards on my current windows 7 64bit system, but after a game update the game suddently stopped working for me [..]
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9:17 am, February 27, 2015
Hell everyone, I'm new to the C9 community, and maybe to the game too (despite being level 25)
So my problem looks simple but isn't:
My settings are set on the max and I even used the graphic tweaks o [..]
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9:17 pm, January 25, 2015
I have emailed support, first time they took a while (2 days), which is fine, i don't mind waiting.
I tried the steps which were
"1. Install an anti-virus program and have complete update, and [..]
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9:17 pm, January 23, 2015
I've been running c9 on Windows 8 since 2012 with no problems
but a few days ago i updated my OS to Windows 8.1 and now Each time i open the game
crashes and a XIGNCODE error pop ups.. for God sake.. [..]
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9:17 pm, January 20, 2015
This new bot detector seems ok and well working.
BUT !! ! ! ! ! ! !!
Come on please don't make it popup during a dungeon. That really **** when doing survival, Extrem, hell with lo lvl char. Getting [..]
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9:17 am, January 19, 2015
Hello everyone, as the title says, the game just freeze and i get an error that C9 is not responding.
It happens ONLY while PVP or Party in PVE.
The thing is, on my laptot the game works perfect, the [..]
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9:17 pm, January 15, 2015
Hi, I really want to know how I can fix the lag that occurs to me quite a lot. It's fine for me during PVE, but during PVP, it annoys me real bad.
My problem is that the screen freezes a lot.
(I'm a s [..]
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9:17 pm, January 13, 2015
Good Morning/Afternoon/Evening I have a problem after the latest C9 patch. Any help would be appreciated. Thank you and have a nice day!
I have been using Windows 8http://imgur.com/KI8iSCYhttp://imgur [..]
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9:17 am, January 8, 2015
Download C9 okey √
Install C9 okey √
Open C9 launcher not okey X
My launcher is doesn't work..
windows 7 64 bit
i played before on the same computer..
i try window xp sp3 and admin [..]
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9:17 pm, January 5, 2015
So the game C9 will not work at all, It crashes with no Error on launch, and when it does work it only works for about 10 seconds of getting 5 fps then crashes again with no Error, I had to re-create [..]
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9:17 am, January 2, 2015
my laptop is keeping on shutting down when i play c9 .. its just started one week ago until now it still shut down when i play.
i play 5-10 mins then my laptop will shut down. I already tried this som [..]
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9:17 pm, December 11, 2014
ok I was able to play the game before and had no connection problems, my connection is OK now, and game freeze's when i launch it. I tryed to run as Admin, did updates check, and nothing. I have no an [..]
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9:17 pm, December 11, 2014
I've been trying to play this game for three days now and one no has given me a straight answer for this problem. Every time i press start and select a server, windows starts to load and then windows [..]
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9:17 pm, December 9, 2014
Hey all,
I keep encountering this problem when trying to run the game. I get to just past the intro cinematics and to the server select screen and then my game crashes? TBF this is a massive improvem [..]
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9:17 pm, November 6, 2014
I have been using the Windows 10 tech preview for well over a month now (since it came out essentially) and everything I have tried to run on it works flawlessly except for C9/XIGNCODE.
I can run the [..]
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10:17 am, October 6, 2014
Hello, I recently downloaded the game but fortunately every time I click "Start", the game looks its about to start with the windows loading sign then it stops and nothing happens. I tried t [..]
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10:17 pm, September 15, 2014
The game is great, i like about everything about it and i played a bit on another PC and when i get back at my original PC i tried to play it but it didnt work, it just won't load XingCode3... ****** [..]
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10:17 am, September 12, 2014
My game operates normally if I play solo but if:
1) I get intruded on
2) I intrude on somebody
3) I'm in a party with somebody
4) I'm in a relay or deathmatch
then my game crashes after the stage or p [..]
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10:17 pm, September 1, 2014
I have problem in the character When he opened the game crashed every inventory..
PRESS I <<<< to crash game whyThank You...
I try unnistal to instal
ı try acronis [..]
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10:17 pm, August 27, 2014
Hi there Webzen, I think there is a new bug/problem in C9 now. When I entered Hell GC from any channel, I got the same problem. With the ticket in my inventory, I entered it as usual. However, at the [..]
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10:17 am, August 19, 2014
Hey guys, I was asking myself about C9 experience on a Windows Surface Pro. I think about to get the Surface Pro 3 next month and i would like to know if some of you could give me some feedbacks abou [..]
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10:17 am, August 5, 2014
I have this error when I launch the game.
Windows Firewall is desactivated and antivirus too, i got enough space in my hard-drive.
I hope anyone can help me with this, please!
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10:17 pm, July 22, 2014
So I found the solution finally.. the problem is not in the game.. I had the same problem with one other game where the problem was Certificate Authentication Failed.. and searched how to fix it.http: [..]
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10:17 pm, July 19, 2014
After launching the game from the C9 launcher, the game load and then a window pop up and says:
Error
PhysX software is not installed.
PhysX software will be installed.
(Requires a system reboot.)
Pro [..]
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