10:17 pm, March 31, 2018
So, after contacting VLs, sending tickets and saw no result, I've come here to appeal for the community for help.1 - Missing in-game text.Q:This bug is pretty annoying itself, what does it happen?
A: [..]
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9:17 pm, February 25, 2018
My knowledge is middle about C9, and i have half of classes that are in middle levels. I noticed some things, and i found some ideas.
Iron heart of guardian:
Health recovery is not working, but i am n [..]
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9:17 am, January 18, 2018
I've tried many times reopening my ticket but it always fails when submitting.Is there a problem on the support page?
My account was hacked.All my important stuffs/money in the game are gone..
Really [..]
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9:17 pm, January 3, 2018
It's been 1 week and some days and nobody answered my question or tried to help me. Thank you very much, Webzen. If i'd say that i wanna buy something ingame, i would have been assaulted with GM's mes [..]
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9:17 pm, November 29, 2017
I tried to purchase some wcoins to buy my avatar and outfit and expand my inventory to something useable, but the game wont allow it; says I had not achieved the Minimal accomplishments to purchase wC [..]
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9:17 am, November 2, 2017
I'm experiencing this issue after the October 31st update. The game runs fine for the first minute but then, suddenly, the screen goes full blue. Tried entering three times today and it was always th [..]
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9:17 pm, October 29, 2017
Just want to confirm if anyone tried or if the items lvl 10 magic grades weapon and armor are qualified in Extraction to make Transcends Stones?.. are Souless items on Hoard maps can be use too? can a [..]
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10:17 pm, October 1, 2017
(Asking for my friend) My 2 main characters cant move in game and i cant click on anything. Someone please tell me whats wrong? My other characters work normally but i cant play on my mains. I tried t [..]
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10:17 pm, September 23, 2017
My knowledge is middle about C9, and i have half of classes that are in middle levels. I noticed some things, and i found some ideas.
Iron heart of guardian:
Health recovery is not working, but i am n [..]
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10:17 pm, September 21, 2017
My knowledge is middle about C9, and i have half of classes that are in middle levels. I noticed some things, and i found some ideas.
Iron heart of guardian:
Health recovery is not working, but i am n [..]
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10:17 am, August 20, 2017
Night Stalker Fury Skill:
Please just change the nature of the Night Stalker ultimate fury skill from summoning a large creature you take control of, to summoning a bunch of small creatures that seek [..]
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10:17 pm, August 16, 2017
Hello, At 15/08/17 I have purchased Starter Pack from steam. When I press confirm button nothing happened. Please help me to resolve this problem.
Ticket number 259777.
p.s.
Tried different browsers, [..]
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10:17 am, August 6, 2017
I bought this item from cash shop and recived 11 dimensional tickets among it, whenever I enter the dimensional fissure map, no boss spawn.
I tried this 4 times and lost 4 tickets without getting ANY [..]
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10:17 am, July 12, 2017
I had the quest and when I went into the said dungeon there was nothing for me to do for the quest. I tried every level <normal, hard, etc>. So I abandoned the quest and now it won't eve [..]
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10:17 pm, June 29, 2017
Abusive Intrusion Rewards
''Even though we tried to prevent abusing with the rule adjustment, we are aware that the system still is abusive at some point. We will be looking for more solutions, and tr [..]
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10:17 pm, June 10, 2017
Okay so these issues aren't new (originally played years ago and these were there) but I'd really like it if someone could fix the chat window.
1: Settings don't save. Not the filters or individual c [..]
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10:17 pm, May 31, 2017
Hi.
I checked game files, installed on different drive, tried to open storage on another character - no exceptions.
Game always crashes.
I play Rahdkan server, Eastern Europe.
ERROR MESSAGE:
Any adv [..]
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10:17 am, May 8, 2017
So I have this quest for the Occupied Guardian Tower, i will show the screenshot, but I cleared 35 floors and no completion of the quest. Do I have to do all 40 floors?http://i.imgur.com/LG3307H.jpg
E [..]
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10:17 am, April 28, 2017
I was doing my dim ticket events without any problem until my router gone potato and the internet got cut for a couple of minutes, now that internet is back I can't log in, the Launcher screen isn't l [..]
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9:17 am, March 22, 2017
Hey guys.
This will be the 8th Ares LAN Party. People from various country will be joining us and our geek awesomeness.
There's much awesomeness from meeting and joining people who share common hobby. [..]
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9:17 am, March 14, 2017
Well, I'm a player who started almost 1~2 years after c9, a little after the season that most people played with magic set and the rare equipment was very difficult to get, so I think I can give some [..]
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9:17 pm, March 9, 2017
Ok, so I decided to try out the Enhanced weapon chest 10+1. It's not my intention to go for P2W but hey, Webzen needs money from players too.. Think of it as a way to show them that we appreciate th [..]
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9:17 am, March 3, 2017
Well i will insit for a last time to beg for help, i rly want to play again this game but i still have this problem and i already tried everything (I turn off anti-virus, uninstall all unoficial progr [..]
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9:17 am, February 25, 2017
Currently can't purchase Wcoins. I have tried different payment methods, but no luck. I noticed it mentioned that I might not be the required level. If this is the case does anyone know what that l [..]
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9:17 pm, February 17, 2017
i Don't Know what to say Really ! ..First Getting Fake Reports from low life kids about abusing Some Stupid events that i don't really care about and getting blocked for 5 days for investigating my ac [..]
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9:17 pm, February 11, 2017
i Don't Know what to say Really ! ..First Getting Fake Reports from low life kids about abusing Some Stupid events that i don't really care about and getting blocked for 5 days for investigating my ac [..]
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9:17 am, December 28, 2016
Hello,
We need a solution or confirmation from the GM's that this dungeon is actually clearable without any bugs. Because so far we've tried a lot of things and nothing seem to work to avoid the heali [..]
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9:17 pm, December 21, 2016
Hello everyone,
I have a problem with Xigncode (like everyone i think XD) so my problem is that i cant play the game (sry english bad im a german guy)
and become the error code 0xE019101A that tells E [..]
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9:17 am, November 27, 2016
I already tried everything, ******* everything, reinstalling, repair files, turning off mother ******* anti-virus, turning off like EVERY program, donwload the game AGAIN, i dont know what else do, i [..]
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9:17 pm, November 2, 2016
Hi, was trying to find a way to contact devs but failed. I have refined my first received gunlance from the quest you get after changing to Valkyrie by accident, i tried to find one from default Merch [..]
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10:17 pm, October 16, 2016
Seriously, I think webzen should re-balance the combination of book ( about the perfect grade book drop rate ). I tried to combine once i got 6 perfect books whenever i got enough. With this method, I [..]
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10:17 pm, October 11, 2016
I started to play c9 in 2013 and do 2 days ago i decide to play again the game with 2 friends , but i'm having this issue that not allowing me connect the serv.
Things that already done
-Re-install th [..]
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10:17 am, September 22, 2016
Regardless on the ancient arena how to get the [Pieces of Growth Stone Box]? i dont have any idea to get those i tried everything logging in and wait until the season is over but nothing showing on my [..]
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10:17 pm, September 2, 2016
Would you agree to have Player-to-Player Currency Exchange System ( Wcoin ↔ Gold) implemented in C9?
​Leave your opinion below in the comment section ~
​P.S. I tried to [..]
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10:17 pm, August 25, 2016
I just downloaded install package by downloader (client) and when i started to install this error appeared. If i click on ignore button, it happen again with other files. I also tried redownloading cl [..]
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10:17 am, August 14, 2016
So, this enhance system needs a rework. How it works:
If it's a high level enhance (above +11), chances are:
a) Your weapon will break. Must use sacred stones ( Gold sink part 1.)
b) Your weapon will [..]
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10:17 am, August 7, 2016
Hello, I havent played the game for a year or two, and recently I wanted to come back and downloaded the game all over again; when I tried to enter the game I found out that my account got locked. I d [..]
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10:17 am, August 6, 2016
Hey, It's been awhile since I played C9, sadly I dont remember my 2nd password, I tried 5 times what I thought I had, and now it is locked for the upcoming 24hours (again), and I cant make a new one b [..]
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10:17 pm, August 1, 2016
havent played c9 more than a year, also haven't updated my account.
so yesterday i tried to login my account. but it says "need to update"
i click the "update" transfered me to the [..]
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10:17 am, July 30, 2016
Hello!
When I tried to log into an old account I saw that I had to merge my account and uppon trying to do that it showed me that the account was linked to a gmail that was deleted long ago. I have al [..]
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10:17 pm, July 11, 2016
Hi. I just tried Riders of Icarus which was region blocked in my area, so i had to back out. Same thing happened with ASTA.
I currently live in Iran, the Middle East.
I would like to know, is C9 also [..]
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10:17 pm, June 14, 2016
my weapon disappeared today when maintenance occured
when I logged in the game"""""my weapon is not in the warehouse'''''' I tried to close the game 3 times and login again
i [..]
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10:17 pm, May 19, 2016
Hello, my ingame name LielasKurpes, i made acc on the level 57 jump promotion
Choosed a class, leveled up, now i have 3 more class change items left, but when i tried to change the class to warden fro [..]
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10:17 am, April 20, 2016
Hello all, I am a former Archlord 2 player ( for any of yous that played it ) that's looking for a new mmo to play. I tried Asta, but it just not a game for me. I was doing some searching on youtube [..]
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10:17 pm, March 30, 2016
Since the update of the March 30 2016 patch, i have tried to login my character for several times yet i everytime it enters the town, it seems like all is getting delayed response although i can walk [..]
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9:17 pm, March 21, 2016
Need some help please, my c9 launcher gives me error "ReadFileInfo Error" and "Failed to reset Launcher" everytime I run them. It doesn't show anything else just those errors. I tr [..]
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9:17 am, February 25, 2016
So I don't use IE as its the worst broswer ever created hands down not an opinion, this is a straight up fact.
anyways back on topic, I don't IE i use Chrome and FireFox for various things that one or [..]
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9:17 pm, February 13, 2016
Hello guys my problem is I can't retrieve my second password i have been brainstorming of what i could have use as a second password
but honestly I completely forgot it I haven't played for a year and [..]
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9:17 am, February 6, 2016
i have already updated my account before however i wasn't able to play it for a while and when i tried to log in back again it says that i need to update it again and when i tried to it says the accou [..]
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9:17 pm, January 20, 2016
have been experiencing this for weeks now...i log regularly into the game and in town i face almost no lags nor crashes...but once i enter a dungeon the game starts to cool down alot then freezes then [..]
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9:17 am, January 9, 2016
So I recently joined the C9 wagon (as recent as yesterday), and so far it seems alright, except for one thing: I cant play the game without having it on safety mode. It took me a while to narrow it do [..]
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9:17 pm, January 7, 2016
Hi guys,
I'm having some problems after installing C9. It installs correctly, but after it updates to the latest version, "c9.exe" has 2kb.
In the installed (UN-patched) version, c9.exe has [..]
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9:17 pm, January 1, 2016
Yo guys. Whenever I'm playing on my desktop, every few mins a pop up would come up saying "Connecting 5..4..3..2..1.." It really makes things impossible for me to play. When that error pops [..]
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9:17 pm, December 31, 2015
I don`t know whether this topic has been discussed or not since i'm new to this game but for anyone that knows please explain it to me.. i have a demonisher lvl57 ... i choose this class since the de [..]
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9:17 pm, December 25, 2015
Hello guys. I was playing C9 normal and last night i got disconnected with message "Server has terminated the connection. When i tried to relogin it said "Your account is locked." I tri [..]
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9:17 pm, December 24, 2015
well its what written on the title. i now live in dubai, and i miss playing c9 but i cant access my characters because its on sea server, . i tried using vpns, but it is always blocked by dubai.. well [..]
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9:17 pm, December 18, 2015
Hi there,
i don't know if i post it into right box or not but my issue is im living in EU but my friends are in Asia and they all play on SEA server and i want to join them. Can i able to play SEA ser [..]
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9:17 pm, December 12, 2015
I have tried for bout an hour now to link my steam account with this account and I am still unable to all I get is this error codeError Code: 91306. I have searched high and low in support for an answ [..]
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9:17 pm, November 30, 2015
Since off-topic section has been removed from WEBZEN website, I guess I can discuss stuff unrelated to C9 here with the label 'off-topic' added.
Anyway, C9 has become boresome to me lately due to lack [..]
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9:17 am, November 26, 2015
It's been a very long time since I've played this game. I was pretty surprised to see I still had my characters.
So on my highest level character, I found an item in my inventory called "The Awak [..]
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9:17 am, November 21, 2015
Hello everyone. Today, I told myself, why not tried to finish the tower. I've never done and I'd like to see what's in the trunk on the top floor.
Surprise !! I managed to finish it but no safe !! I s [..]
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9:17 pm, November 8, 2015
Hi, there
I am new here, I just downloaded the game directly from the website. It keeps pop up said Exceptional Error Has Happened every time I tried to Login.
How do I fix it? Do I need Steam to run [..]
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9:17 am, November 6, 2015
Hello again, i just wanna try a new char for pve and wonder which of these two classes is better for pve content at that moment (with and without books). I have a lv54 Reaperes which I completely love [..]
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9:17 pm, November 5, 2015
I'm currently encountering this issue
code: 0xE0191012
Error: Your area is not in service
However, this issue only popped the first time I tried to log in. I can play normally when I tried to log in t [..]
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9:17 am, October 25, 2015
Why can't I use the same account name and the same forum name I had before? Why is there no direct support contact? I've tried every possible link. One link REQUIRES that you enter the exact date your [..]
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10:17 pm, October 24, 2015
I send 8 ticket and They do not answer. i waiting 7 day
Ticket Numbers : 150863 - 150871 - 150960 - 150967 - 151013 - 151113 - 151200 - 151706In 19th october I came from work at 08:00 pm and tried t [..]
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10:17 am, October 23, 2015
Hello, I can't seem to merge my old account to webzen, whenever i try it it says "This account is not subject to account transfer/merge, or the username and password do not match." even thou [..]
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10:17 am, October 15, 2015
Dear community,
I have a ROG Asus laptop G551JM and the scroll lock is stuck together with the numlock key. May I know how can I hold the END key now to view the set bonuses when now all it detects is [..]
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10:17 pm, October 8, 2015
Its a Level 44 Quest i've got Level 51 now but i cant get the Quest 1 year ago.... and still i cant get the quest Barbegazi Spirit in Soul valley i cant find him or the
Training site?? i tried
Norm [..]
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10:17 pm, September 29, 2015
I am level 62(Valkyrie) and I can't get the quests for unlocking the second part of Sarad (no quests after lvl 59)
I found this (1079097-sarad-quest-bug) topic, and I did check the mentioned places, b [..]
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10:17 pm, September 26, 2015
Im trying to finish Mashian tombs expert map whit my illu and i got GAME FREEZE & CRASH 5 TIMES IN A ROOOOOOW!!!!!!! I usually always play game on max settings, now tried minimum settings, all [..]
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10:17 pm, September 17, 2015
Server: SEA
Country: Philippines
ISP: PLDT DSL
i dont know why i lag so bad, i tried to enter dungeon for 3x, same result as i expect. server connection lost. while im on town.. when i try to talk to [..]
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10:17 pm, September 14, 2015
This is my only problem I cannot launch the game it says that file is not found Ive tried many things to solve this problem I followed the cut and paste option still not working pls help me with this [..]
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10:17 am, September 10, 2015
First of all, as in the title, my account is locked for "Cash trades" reason.
Second, I've filed a support ticket 2 days ago and I'm starting to think that I'm being ignored by Webzen custom [..]
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10:17 pm, August 23, 2015
example: stack of 100 potions in my warehouse. how do i take only 50 of them? Someone suggested shift and right click or shift and left click - that did not work for me though i tried both.
so - if [..]
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10:17 am, August 9, 2015
I have problem with second password,i did not play this game for a year and i have forget my secondary password.Can someone help me to recover and what should i do.Cant create ticket,and i have alrea [..]
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10:17 pm, August 8, 2015
----------------------------------------------------------------------------------------------------------------------------------------------------
hi
this morning i got dc,and when i tried to log in [..]
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10:17 am, August 7, 2015
So I have found myself unable to purchase Wcoins in any way, shape, or form and I have become incredibly frustrated by this. Have tried every option on the webzen website that I have available, and al [..]
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10:17 am, August 6, 2015
So, about 4~5 days ago i tried to come back and play this game, with my lucky i have to update my account, i tried, but i cant update the account so i opened a ticket, thinking it will be worth my tim [..]
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10:17 pm, July 27, 2015
I was playing C9 last night just fine, played for maybe 3 hours. I had just installed yesterday and had no problems at all until today. I tried launching the launcher and got this error: "This ve [..]
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10:17 pm, July 21, 2015
Has anyone recently get their account compromised? Just got mine back and my account name was changed to a bunch of letters and numbers. Tried putting in a ticket to see if I can get it changed to the [..]
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10:17 am, July 17, 2015
I'm a new player, never played before but I saw a video on youtube and was interested. I've tried running the game, but it gets to the loading screen and tells me the server is taking too long to resp [..]
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10:17 am, July 16, 2015
Hello, Today I downloaded C9 after about 1 year break. I logged in my account and saw about 7 characters and I remembered that I couldn't decide on the nickname. So I deleted 2nd position, because I [..]
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10:17 pm, July 15, 2015
Listen you guys really need to remove that BS. I have made numerous accounts under numerous emails trying to get onto this game and it kept saying that I need to update my account, my old accounts eve [..]
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10:17 pm, July 14, 2015
A lot of people have the issue after today's patch. xigncode is blocking acces to game, after chosing the town channel, loading until 99% and then crashes the game.
I tried with restart, checking file [..]
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10:17 pm, July 13, 2015
https://www.youtube.com/watch?v=vHN7...ature=youtu.be
This bug occured when i tried to do the first quest of the guardian tower and my first mob was a gold one.
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10:17 am, July 13, 2015
So, I have a lvl 20 Hunter character from the previous JUMP event, still have the [Class Change] chest & when I tried to use gave error "This Class cannot be changed". I decided to u [..]
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10:17 pm, July 12, 2015
I m playing this game for around 3 years.... but from last few days i am facing weird disconnect problem.
When ever i engage in combat in pvp ( in arena or in intrusion) i suddenly get disconnected fr [..]
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10:17 pm, July 10, 2015
hi all
the game runs great on my laptop but i cant enable shadows !! even on maximum graphics and everything enables i dont get shadows !!
i still can play but the games looks weird , any ideas ?
ps [..]
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10:17 pm, July 7, 2015
I came back to c9 but my characters are gone.
I tried to merge with gpotato but it did not work.
I cant merge with steam. Error Code: 91306.
I sendt a ticket but they wont answer.
What can I do?
I als [..]
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10:17 pm, July 6, 2015
I played c9 20 hours ago, but 10 hours ago i tried to play and i got "C9CfsInfo.dat" error + "Fail to reset Launcher" error.
I always get "C9CfsInfo.dat" error after upda [..]
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10:17 am, July 5, 2015
http://www.webzen.com/anniversary/6/events
This here won't let me click anything, I can't redeem my code. When I hover the mouse over a button, my mouse pointer is just disappear.
Any fix ??? I tried [..]
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10:17 pm, July 4, 2015
Apparently, some of NS bugs have been recently fixed, which proved that the developers care about our opinions "more than we think" and they are still working hard to fix the bugs; so bugs a [..]
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10:17 pm, July 3, 2015
After the current patch the movement of my assassin is bugged. I have tried everything from checking files to reinstalling. This problem persists not only for me, but all those who playing assassin cl [..]
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10:17 pm, July 3, 2015
Tried to play my game today and when I logged it it said my account is locked. Why is it locked. I have done nothing but play the game. No email to tell me why I am being locked out of playing my game [..]
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10:17 pm, July 3, 2015
I tried to sell some items like rings, wings etc... which is 7 days, 30 days at Trading officer but it said cant be sold items with limited duration but why I'm still see some guys selling days wings [..]
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10:17 pm, July 3, 2015
I'd like to know what fish give the following items when you smash open them: guilds decorations (60 str, 60 wis, 7 endor forest), auspices (all fishing auspices)
I also want to know what can you get [..]
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10:17 pm, June 29, 2015
C9 ran fine on my old laptop but I bought a new Asus 751jy. Yesterday I installed C9 on the new laptop. I tried to log in and it said I needed to merge accounts. When I tried to merge accounts, it sai [..]
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10:17 pm, June 29, 2015
Ok after I see the pvp tear topic I also wanted to make a pve tiers for classes and suggestions to make them more balanced. I’ve been playing this game since the CBT and I tried all of the c [..]
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10:17 pm, June 26, 2015
Hi. I wanted to do the ongoing event and went out of baits. So, i tried to get some but man there is no way to farm it! I've had 350 staminas (250 restore + daily 100) of my 3 toon and spent all of it [..]
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