10:17 pm, April 17, 2018
Pqp já tem uns dias que a situação in game está horrível! É só tentar trocar de char ou relogar que da essa merda, n&at [..]
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10:17 am, April 8, 2018
Note:
As a huge clutch-pig, I want to thank you for increasing the max stack size of so many items.Misc Suggestions: Move the security verification so it's required to log in a character for the firs [..]
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10:17 pm, March 31, 2018
So, after contacting VLs, sending tickets and saw no result, I've come here to appeal for the community for help.1 - Missing in-game text.Q:This bug is pretty annoying itself, what does it happen?
A: [..]
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9:17 pm, February 25, 2018
My knowledge is middle about C9, and i have half of classes that are in middle levels. I noticed some things, and i found some ideas.
Iron heart of guardian:
Health recovery is not working, but i am n [..]
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9:17 pm, January 18, 2018
For 10k. I charged 100$ and spent the wcoin it in the time frame for the event. When i try to claim it says The code is only available for authorized accounts ect. I cant make a ticket either, every t [..]
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9:17 am, January 18, 2018
I've tried many times reopening my ticket but it always fails when submitting.Is there a problem on the support page?
My account was hacked.All my important stuffs/money in the game are gone..
Really [..]
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9:17 am, January 9, 2018
Hi.
Playing with my warrior now ( i use pets to reach 43 )
i was doing red quest to get SP so i decide to open the support box to get accel weap to it more fast and the pet...
so i opened it and i do [..]
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9:17 pm, December 18, 2017
i had a coupon for 6th permanente skill books on my inventory he disappeared , now i have 6th permanent skill book ticket and i can't use is because of this bug pliz moderator can u try to [..]
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10:17 am, October 26, 2017
read it well..Maybe dangerous...
webzen and team..
A) issue
1) vltTheokoles is the old KITE user...
2) vltGanciov , #Epicc9 played him name faigan . YOUTUBE CHANNEL videos have . when Vlt hidden all v [..]
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10:17 pm, September 17, 2017
Date
Rewards item
Special Combination Rewards
September 16
Stamina Booster [100 points] [1 day]
Inner Training [Awakening EXP +50%][1 hr] x3
Evil's Hideout Ticket [1 day] x3
Extreme Training [2 hr] x3 [..]
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10:17 am, August 31, 2017
[Explore the Event Cave]
Event cave is open to all pet expeditions! Just send an expedition and get event dungeon tickets!How to participate:Talk to the event manager and receive "Pet Explorers E [..]
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10:17 pm, August 23, 2017
The event starts on Sep. 02, 2017 ~ Sep. 03, 2017, 14:00 ~ 16:00 (UTC) Event description:- PvP event ***** match / Team match 5vs5 (+2 VLT ):
***** match 5vs5 (+2 VLT):- The team must help his/her VLT [..]
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10:17 pm, August 16, 2017
Hello, At 15/08/17 I have purchased Starter Pack from steam. When I press confirm button nothing happened. Please help me to resolve this problem.
Ticket number 259777.
p.s.
Tried different browsers, [..]
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10:17 am, August 6, 2017
I bought this item from cash shop and recived 11 dimensional tickets among it, whenever I enter the dimensional fissure map, no boss spawn.
I tried this 4 times and lost 4 tickets without getting ANY [..]
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10:17 pm, July 31, 2017
Well i cant say anything more i did ticket about him october 2016 he got banned, after 3 months later taaa-daaaaaa his account unlocked with magichttp://imgur.com/a/A24Vd
Justice ? and u guys ban me w [..]
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10:17 pm, July 22, 2017
Hello i purchase starter pack DLC from steam and i can't press confirm button from redeem. i press and nothing happen i submit ticket but i wait long time for respond.
Ticket number : 243074 05:21 [..]
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10:17 pm, July 9, 2017
Hello everyone, for those who don't know me, my Nick is U96DasBoot I play on Server US as a ranger. Today I come here to make an appeal to GMs and developers. Because many players have left the game, [..]
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10:17 am, June 14, 2017
My problem is that I send a ticket to carry out the process of changing my email account, at first send a ticket requesting which I answered in 10 days, what happens is that I send an email that was a [..]
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10:17 am, May 31, 2017
Hi! Game Moderators,
When i login my account, i encountered this issue.
*At the server log in i got this message:
Your account is locked.
Your account is subject to Your account has been suspended for [..]
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10:17 pm, May 30, 2017
I bought x100 platinum boxes this morning, but i only got 114 Platinum coins in total, I'm not sure ho the double works but i should have gotten alot more than that right? The event lasts until july 7 [..]
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10:17 pm, May 20, 2017
how much it takes for this game GM to answer back to an "escalated" ticket i am whaiting for almoust 1 week t no:247609
From NOT answering my ticket i undestand that game managmet is not int [..]
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10:17 pm, May 18, 2017
Lately there has been some rumors going on about the company has made the employee uneasy to focus on the work.
Because of this I would like to propose increase of the employees salaries to help with [..]
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10:17 pm, May 17, 2017
I aprreciate Webzen for listening to our suggestion to improve PVP reward. However by implementing something new always carry some risk if it is not done in a test server with real players participati [..]
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10:17 am, May 17, 2017
So many of you prob got POE or BBC from the event as well as +13 stones and few other stuff.
Now webzen wants to take it back because they messed it up.
I get it **** happens.
What about people that b [..]
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10:17 pm, May 15, 2017
Please do check my account status as I got ban today, 1:10PM in the afternoon. I was just boosting my friend preparing for the Jumping Event. Unfortunately, I got disconnected because of my internet c [..]
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10:17 pm, May 4, 2017
So you know how you get "6th First-half Continent Permanent Skill Book Trade Ticket" from the level67 chest on jumping characters? I was wondering which book it is that you can get, since it [..]
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10:17 am, April 28, 2017
I was doing my dim ticket events without any problem until my router gone potato and the internet got cut for a couple of minutes, now that internet is back I can't log in, the Launcher screen isn't l [..]
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10:17 am, April 26, 2017
Hey,
I'm a old player and I'm getting back now to the game, when I login in the game today, I received a box with some items, someone can let me know how I can use this items?
1. Accel Weapon Exchange [..]
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10:17 pm, April 15, 2017
So, I submitted a ticket under 'Game issues & bugs' requesting an answer for the issue of classes that need both weapons enhanced compared to classes that require one weapon to be enhanced. No [..]
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10:17 am, March 31, 2017
As all skill books have a corresponding skills of the class, the problem with the skills is if there is lack of sp, players are forced to either reduce the skill level or to skip the skill altogether. [..]
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10:17 am, March 29, 2017
This seems like a reoccurring issue for webzen.
When they patch something, They seem to miss out certain parts of the update.
It makes me believe that C9 studio has no communication with the GM team.
[..]
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9:17 pm, March 13, 2017
Hey there!
I was doing my Archery tickets today, and I had my camera buged out and my turret stuck shooting in one place the whole round, making my partner go solo. So I started googling and asking p [..]
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9:17 pm, March 10, 2017
233373
Escalated
15:25 JAN 28, 2017
02:45 JAN 30, 2017
C9 > Restoration Request
Hacked
Ticket Details
15:25 JAN 28, 2017
Providing applicable information below will speed up the ticket resolu [..]
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9:17 pm, March 5, 2017
When time answer my tickets ? I wait too long time ago for answer. I need fast help . please help me now. I send all info and screenshots. please fast HELP ME !!!! MY TICKET NUMBERS :
238362-238363-23 [..]
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9:17 pm, March 5, 2017
When time answer my tickets ? I wait too long time ago for answer. I need fast help . please help me now. I send all info and screenshots. please fast HELP ME !!!! MY TICKET NUMBERS :
238362-238363-23 [..]
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9:17 pm, March 4, 2017
I loose my email adress. i need email change. please fast help. I send all info and screenshot. I wait answer 8 days ago. please resolved my problem. please fast help. My ticket numbers: 238362 238363 [..]
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9:17 pm, March 2, 2017
[Updates]
1. Success chance of Master Weapon Craft has been increased.
2. Drop chance of Ultimate Rare materials has been increased.
3. Maximum Resurrection count in Chaos Spire has been increased to [..]
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9:17 pm, March 1, 2017
Any1 figured out is maxing Shadow Mode skill makes any difference?? Since reset skills were only for 1 week and I didnt have time to play then i just reset my skills then when i could play i made new [..]
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9:17 pm, February 26, 2017
i am send ticket in supportMy TicketsTicket Summary233373
Escalated
15:25 JAN 28, 2017
02:45 JAN 30, 2017
C9 > Restoration Request
Hacked
Ticket Details
15:25 JAN 28, 2017
Providing applica [..]
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9:17 am, February 26, 2017
Dear Webzenners,
To draw a bit more attention to following points iv'e decided to open up a topic on the forums..
Following points are aimed to get the game more active, to shine some light on long ti [..]
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9:17 pm, February 25, 2017
Two issues occurred with sending items via mailbox, items did not reached recipments.
First issue occurred on Wednesday 22/02/2017 11-1pm (GMT+1). My guild colleagues was sending items via mailbox one [..]
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9:17 am, February 23, 2017
So I was thinking why this book potential is so wasted? This book is known as one of most useless books in game - in my opinion - wrongly. It could be pretty good book (unless you have better since it [..]
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9:17 pm, February 22, 2017
Since to many players have more than one webzen account and each account includes several characters .
so I'm suggesting to make a Transferring Ticket which players can buy it with Wcoin . [ available [..]
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9:17 pm, February 20, 2017
Hello, I want to invite Choas Spire farmers to join me in campaign where our goal would be convince C9, to improve Jin accessories description by adding [STR]/[WIS] to the name while it's on the groun [..]
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9:17 am, February 11, 2017
one of the few things left to do in the game for me is Survival runs.
With few of the op charc i can just solo 4 man party, but the real fun usually comes from going with
friends with +12~13's and try [..]
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9:17 pm, February 1, 2017
Why my account is blocked for 1 day now!,,, without any reason or sufficient evidence or any clue that i used or did any hack/bug ... i cant be offline that long so UNBLOCK MY ACCOUNT !
last ticket u [..]
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9:17 pm, January 31, 2017
As ther Titel says im a returning player and got a gift box, the thing is i didnt understand half of the stuff and it has expire dates.
Skillbook coupon 50
Skillbook coupon 57
6th continent Skillbook [..]
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9:17 pm, January 30, 2017
From time to time, I've repairing that when I combine books I always have the same results, for example in my case got (4x Charging Hammer, 5x Anti-Gravity, several times final round swing) Thats nor [..]
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9:17 am, January 6, 2017
I've included my transaction history with webzen being told there's some sort of chargeback but I see no evidence of this. I spent over $200 during the time there's supposed to be a wcoin promotion, p [..]
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9:17 am, January 4, 2017
New Ticket# 228699
Can I please get some help here? None of this makes ANY sense...
So I get a support case answered on why my account was banned for illegal activity. Mind you I just play the game, b [..]
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9:17 pm, January 3, 2017
What gives? I can't login since 1/2/2017 and it says my account has been suspended for illegal activities? Like what?! Spending 1000 on webzen's site for w-coin over the past two months (300 alone jus [..]
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9:17 pm, December 20, 2016
[Updates]
1. Chaos Spire Update
- Extreme dungeon in the 6th Continent
- The icon of invitation item is currently same as Hell Ticket: Oberon’s Heaven. We will fix the color of the icon to p [..]
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9:17 pm, December 17, 2016
Do I log in to activate the product, select the server, the character, put the product code, and when to confirm the placed information, it does not end.http://ipic.su/img/img7/fs/Redeemcode.148200445 [..]
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9:17 pm, November 13, 2016
There is something really weird, I deleted all my characters because I wanted to quit the game. However, I downloaded it again and figured out that I still had the awaken lvl if I created a new charac [..]
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9:17 am, November 9, 2016
I wrote "few" tickets describing new or old bugs from different classes. I always got reply like wrote by clicking ctr+v - 'we sorry for inconvenience bla bla bla we send something to some p [..]
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10:17 pm, October 22, 2016
I do not understand the reason why I have been banned .. I had a long time without going to play; and return some days back, and now I find that I get banned. By disclosing personal information. I dem [..]
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10:17 pm, October 22, 2016
do not understand the reason why I have been banned .. I had a long time without going to play; and return some days back, and now I find that I get banned. By disclosing personal information. I deman [..]
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10:17 am, September 27, 2016
[Updates]
1. New dungeon update
- Eternal Spring of Endor
- Nightmare mode in the 6th continent
2. New item update
- Ultimate Rare weapons & material
- New Nightmare Bloody Corps set
3. Event [..]
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10:17 pm, September 9, 2016
This "Support" of Webzen is ridiculous !!!!!!
Ticket # 202255
I send ticket with recorded bug "mini-games card" (18:33 AUG 03, 2016) with that movie https://www.youtube.com/watch?v [..]
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10:17 pm, August 26, 2016
I submitted ticket #205471 on 23-AUG-2016, regarding my previous tickets.
But it's not solved yet which means that I couldn't play c9 normally over 4 days.
When it will be solved? I know my issue has [..]
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10:17 am, August 23, 2016
I submitted tickets for 2nd password and think it is confirmed by webzen.
When can I play my c9 char normally? I can do nothing now even token events will end today!
My ticket number is 205112 &am [..]
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10:17 pm, August 19, 2016
Mystery Chest Coins:​
So, I've been thinking of a way to make grinding more rewarding and less frustrating especially when we are out of interesting events. There are many players who are dr [..]
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10:17 pm, August 15, 2016
I dont know why, but my Master 54 +13 scythe and pants and boots of the same master lvl has been dissapeared of my account for no reason.
I sended a ticket, first thinking that i got hacked, but i ent [..]
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10:17 pm, August 9, 2016
Hello. According to "[C9] Event - RAEBIN BASH event **Check the update!" character who reached lv70 before August 9 maintenance should get:
- Giant Trade Union Colossus Trade License 2 (Awak [..]
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10:17 am, August 7, 2016
Hello, I havent played the game for a year or two, and recently I wanted to come back and downloaded the game all over again; when I tried to enter the game I found out that my account got locked. I d [..]
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10:17 am, August 6, 2016
Hey, It's been awhile since I played C9, sadly I dont remember my 2nd password, I tried 5 times what I thought I had, and now it is locked for the upcoming 24hours (again), and I cant make a new one b [..]
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10:17 pm, August 1, 2016
" Greetings C9 Actionists,We will be performing a scheduled Service Maintenance on August 2, 2016 (UTC).
Further details regarding the maintenance are listed below for your reference.[Continent o [..]
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10:17 am, July 30, 2016
Hello!
When I tried to log into an old account I saw that I had to merge my account and uppon trying to do that it showed me that the account was linked to a gmail that was deleted long ago. I have al [..]
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10:17 am, July 30, 2016
Ticket #
188834
Status
Report Received
Date Created
13:24 MAY 10, 2016
Last Updated
05:17 JUN 15, 2016
--------------------------------------
~
Last Updated
05:17 JUN 15, 2016
Response
D [..]
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10:17 pm, July 25, 2016
So yea I have 27 points saved up. I'd have more but I tested the fissure ticket when I started playing. Terrible design: Not only could I not use it due to my level, but it also expired in a couple da [..]
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10:17 pm, July 23, 2016
I have a Nvidia GTX 980, My default resolution is 1920x1080. When I launch into C9 with such settings Windowed it appears in the top left of my screen, Fullscreen it appears in the bottom right of my [..]
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10:17 pm, July 22, 2016
7th Webzen Anniversary was in May, we have almost August and I still did not receive reward for that event.
My W Coins ordered during the event 5
00:08 MAY 21, 2016
Redeem Code
Code : EK3TEF3FF3FZCZ84 [..]
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10:17 am, July 22, 2016
Hello,
So, here we go again :
On 26th April 2016, after the scheduled maintenance, the 7th anniversary event started, and ended at 24th May 2016. In this event, there were WCoin attack event and Begin [..]
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10:17 am, July 21, 2016
Been waiting for these, no reply to my ticket.. Here is my ticket #: 199737
Also I did buy/spend enough WCoin for the beginner luck reward and didn't get that either, though I see on the bottom they s [..]
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10:17 am, July 12, 2016
hi
i am fighting with tickets since 7 month
my mail adress hacked and all info's changed and microsoft dont help me in time
i cant get back my mail adress than they take my c9 account password with [..]
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10:17 pm, July 11, 2016
I still waiting for response of my ticket I made the 20TH OF JUNE!!! JUNE!!!!!!!!! I didnt get my rewards from this Wcoin attack event that was during the annaversary, no response, no answer, no rewar [..]
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10:17 pm, July 7, 2016
Good evening everyone,
It's been a while and hadn't much time lately but I decided to make an event regarding Extreme(Bardiel seal) mode.
I won't require any over-powered player but I want a STR(s) cl [..]
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10:17 am, June 26, 2016
This is pretty damn non respectful to totally ignore peoples tickets!
I've submited 2 tickets, one 2 weeks ago, and one 6 days ago, both are still open, not even a reply they have read them or anythin [..]
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10:17 pm, June 23, 2016
about this event : http://c9.webzen.com/news/events/209...g-event?page=4
They Said If you collected 100 Of Rank 1 or Rank 3 U will get the 40 STR Buff
and if u Collected 100 of Rank 2 or 4 u will get [..]
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10:17 pm, June 23, 2016
about this event : http://c9.webzen.com/news/events/209...g-event?page=4
They Said If you collected 100 Of Rank 1 or Rank 3 U will get the 40 STR Buff
and if u Collected 100 of Rank 2 or 4 u will get [..]
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10:17 pm, June 19, 2016
my ticket number: 193658
seems like webzen don´t even care about the people that did not receive their reward. I´m waiting for more then 1 week now, no answer to my ticket and no s [..]
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10:17 pm, June 15, 2016
Despite that some players haven't gotten their rewards as promised, I got mine but with big disappointment that we've been ill-informed about how special this Polar Bear pet. There's nothing really sp [..]
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10:17 pm, June 14, 2016
Hello,i opened new account for writing on forum.Im an old player and i quit c9 long time ago.Now i decided to play again but i cant verificate my account because of my e-mail.My email ends with w.cn d [..]
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10:17 am, June 12, 2016
I just want to know why cant they just send the codes to the player's email so that players will get it individually (1 per account) instead of spamming it like in the website http://contest.mmosite.c [..]
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10:17 am, June 4, 2016
Hi, i'm having issues with the Secondary password and question please respond to my ticket #192250
If you need to verify further that i'm the owner of the account send me an E-mail or Respond back.
Ha [..]
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10:17 am, May 29, 2016
So after speaking with many people, like myself, who have spent well into the thousands (very willingly, trust me we don't care about the lost money at this point) to enjoy this game, I decided to mak [..]
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10:17 am, May 28, 2016
i was try to buy w coin via paypal but it got returned and they tell me: PayPal account information has not matched with Webzen Account.
i use the same information on both side, did anyone got the sa [..]
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10:17 pm, May 26, 2016
I reported a bug with glenheim adventurer guide quest. I didn't recieve a quest after using it item. I reported my ticket 13 days ago and nothing happened. My ticket - 189266. I really need coupons fo [..]
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10:17 pm, May 24, 2016
Hola a todos/as queria comentarles que despues de 2 años de intentar de todo mandar tickets mensajes a wellbia sin solucionar nada al fin pude solucionar el error 0xE0191012 definitivamente [..]
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10:17 pm, May 24, 2016
i have sent a Ticket [190757]. Please Help I cant Play/Log In because of this.
at first I thought its Server Lag. and then these comes next ..
when the first log in its Okay. when I character select [..]
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10:17 pm, April 28, 2016
Posted this topic in the Issues and Feedback section, copying it here, maybe more ppl will notice.
​Reached level 61 on promotion character, cleared Holy City of Basilus on Master and got [..]
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10:17 pm, April 11, 2016
I have been trying to submit a ticket for hours on the C9 Webzen support page, redirect upon clicking "submit a ticket" takes me back to the Webzen support home page. My issue is; when I log [..]
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10:17 pm, April 11, 2016
I have been trying to submit a ticket for hours on the C9 Webzen support page, redirect upon clicking "submit a ticket" takes me back to the Webzen home page. My issue is; when I log in it a [..]
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10:17 pm, April 11, 2016
I have been trying to submit a ticket for hours on the C9 Webzen support page, redirect upon clicking "submit a ticket" takes me back to the Webzen home page. My issue is; when I log in it a [..]
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10:17 am, March 31, 2016
Hello, it's Daedalos here, well, it's gonna be a lil bit long, u better make some coffee for this:ZERO) OFFICIAL GAME INFORMATION
What's valued the most is the information, I miss that we have no well [..]
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10:17 pm, March 28, 2016
These are dates that have not given me hope solution solution please I need help, the more I have to wait..
Me, Ticket # 180902 15:35 MAR 17, 2016 and today is 11:08 MAR 28, 2016
Help me, please..... [..]
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10:17 am, March 28, 2016
One day my account was blocked for illegal activities for no apparent reason.
I asked via tickets what's up, they said it was "blocked for being involved in a hacking incident and receiving stole [..]
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9:17 pm, March 22, 2016
[Updates]
1. Ancient Arena New Legend
2. Survival Enter Adjustment
3. Cherry Blossom decoration added in towns
4. Event Update
- Spring Egg Hunt event
5. Sales Update
- Curious Egg update
6. Event End [..]
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9:17 pm, March 17, 2016
Good morning game, survivors made 10 billion until that moment, ticket control is not enough, decrease the enter count to 1, give more few money, and take back the money from them. They are increasing [..]
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9:17 am, March 16, 2016
Ya arkadaş burda bir tane ilgilenecek bir türk moderatör yokmu.
yada ticket attigimizda aldik iliglinecezden basak yazan biri.
Allah rizasi icin bi yetkili baksada sevinsek. [..]
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