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Continent of the Ninth Seal

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Sea server - acharon // can't redeem e-pin codes

10:17 pm, May 31, 2017 i just bought my EPIN(s)... then like usual i want to redeem it at https://pay.webzen.com/RedeemCode/EnteringNumber It Said... Error Code: 90740 An error has occurred while verifying your code. If th [..] View

[Returning Player]

10:17 am, April 26, 2017 Hey, I'm a old player and I'm getting back now to the game, when I login in the game today, I received a box with some items, someone can let me know how I can use this items? 1. Accel Weapon Exchange [..] View

Weird & Irrelevant response from C9 Support Team!

10:17 pm, April 15, 2017 So, I submitted a ticket under 'Game issues & bugs' requesting an answer for the issue of classes that need both weapons enhanced compared to classes that require one weapon to be enhanced. No [..] View

[Inquiry] Stats cap

10:17 pm, April 11, 2017 I know this question has been raised several times before, but I can't withstand WEBZEN's ignorance on providing this pivotal information as we still have people who agree that there is cap for Critic [..] View

Account banned due to billing issue?! It's a free to play game, what?!

9:17 am, January 4, 2017 New Ticket# 228699 Can I please get some help here? None of this makes ANY sense... So I get a support case answered on why my account was banned for illegal activity. Mind you I just play the game, b [..] View

7th anniversary - WCoin attack / Beginner Luck Event

10:17 am, July 22, 2016 Hello, So, here we go again : On 26th April 2016, after the scheduled maintenance, the 7th anniversary event started, and ended at 24th May 2016. In this event, there were WCoin attack event and Begin [..] View

[Opinion] Fireball books need a boost.

10:17 am, June 11, 2016 Somehow we have a nerfed version (why am I not surprised?) of all fireball books compared to Japanese C9, where they are not very popular, but still viable at least. Our book is 5 (yes, FIVE) times we [..] View

Account temporary restricted

9:17 pm, December 25, 2015 Hello guys. I was playing C9 normal and last night i got disconnected with message "Server has terminated the connection. When i tried to relogin it said "Your account is locked." I tri [..] View

I'am full of this. Can't take this anymore....

10:17 pm, August 9, 2015 Ok,I should start. 25/07/2015 08:30 (UTC)... Time,when my C9 got ripped by freaking error with code 10060 (i can't connect server (EU)) . I already checked all about my PC,my provider,my WiFi router,c [..] View

Steam Error Still?

10:17 am, July 16, 2015 I read about this Steam issue over a year ago and it still exists?Error Code: 91306 An error occurred while registering your information. Please try again. If the problem persists, contact Customer [..] View

Lost characters and no support..

10:17 pm, July 7, 2015 I came back to c9 but my characters are gone. I tried to merge with gpotato but it did not work. I cant merge with steam. Error Code: 91306. I sendt a ticket but they wont answer. What can I do? I als [..] View

Can't link account with Steam

10:17 pm, May 23, 2015 Everytime I try to launch the game from Steam, I'm asked to link my account to Steam but when I try to do it I have this error that I can't bypass:Error Code: 91306 An error occurred while registerin [..] View

Support

9:17 am, March 17, 2015 Good evening everyone, I just push a little rant. Indeed, Saturday I made 2 sms to have Wcoin, only there was a concern and the site told me to contact support. I contacted support and I still have no [..] View

I Cant play

9:17 am, February 15, 2015 Hello.Yesterday i create my new account on webzen and i cant login in to game.Error Code: 91306 An error occurred while registering your information. Please try again. If the problem persists, conta [..] View

Help me please with account

9:17 pm, February 13, 2015 Now i create my account and i cant login into game. Like this :Error Code: 91306 An error occurred while registering your information. Please try again. If the problem persists, contact Customer Sup [..] View

[Problems]Hero Support Chest lvl30

9:17 pm, January 4, 2015 Hello Dear support. Character in game : FalenAngels I have problem of Hero support chest. Today at lvl 25 i was sorting items in eq. And i want destroy tempara chest but i have lag and i destroy a he [..] View

No HELP FROM WEBZEN AND WELLBIA SUPPORT.

9:17 pm, December 28, 2014 Hi, im very annoyed. I have the Xigncode Error 0x019100B. I follow the steps from Webzen and deleted all the files below C:\users\computer name\appdata\local\temp. It doesn`t worked. I uninstall the g [..] View

I can not log into my account

9:17 pm, December 20, 2014 I can not log into my account I just download, I had an old account, but I can not log in, is always giving this error (Error Code: 91306 An error occurred while Registering your information. Please t [..] View

can't submit a ticket

9:17 am, December 16, 2014 you should rework your entire website its horrible to navigate and when i finally find where to submit a ticket it wont even allow it. bit over the errors. i just wanted to make an account download th [..] View

Newbie in C9

9:17 am, December 11, 2014 Hello everybody! First of all, i would like to thank you to give a time for reading this topic. I would like to know if there is a support class, or a class that can be modified and work as a support. [..] View

PLZ SUPPORT.....

10:17 pm, September 29, 2014 48827 Can someone finally help me with this.. Im trying to fix this for over a week now, this is the 3rd ticket, im sick of it. I have vacation and i want to play. I spended alot of money on this gam [..] View

steam login is not working

10:17 pm, September 16, 2014 every time i try to link account i get:Error Code: 91306 An error occurred while registering your information. Please try again. If the problem persists, contact Customer Support. how can i fix thi [..] View

missing hero support chest

10:17 pm, September 10, 2014 hi! everyone.My character name: Kisimari sever acharon .yesterday I still see support hero chest but today I logged in and did not see the hero's chest where my support. I checked everything but are n [..] View

US Server No longer visible. Please help.

10:17 pm, August 20, 2014 I want to start playing C9 again, I quitted due to this same issue but before the server was occasionally visible in the connect list, now it doesn't show even after 10 retries or so. Just for your i [..] View

need help of this error... :(

10:17 am, July 30, 2014 Error Code: {0} \nAn error has occurred while verifying your PIN code. If the problem persists, contact Customer Support. i have that error when i charge wcoin by EPIN... who can help me plss View

GM answer please, im sick of this support...

10:17 pm, July 25, 2014 I made a three tickets for bugged Class Changer,, and stated that i have 11 free slots in the inventory, + no skill books,legends,auspices,gear,armors,weapon,skillsto nes equiped... i even included a [..] View

Webzen Trolling me?

10:17 pm, July 22, 2014 Hi guys, some of you know me, other not haha. Im from Us server and i think webzen is trolling me idk. day 17/07, webzen banned/blocked my account, and i did nothing wrong. To tell you guys the truth [..] View

Secondary password problem, GM read this

10:17 pm, July 22, 2014 I've send 3 tickets already, they said it was insufficient and replied this: Thank you for sending us your inquiry. For the security, we would like to check your account infor [..] View

Forums

GM answer please, im sick of this support...

Feb 10, 2015, 2:30 pm I made a three tickets for bugged Class Changer,, and stated that i have 11 free slots in the inventory, + no skill books,legends,auspices,gear,armors,weapon,skillsto nes equiped... i even included a[..] View

PLZ SUPPORT.....

Jan 29, 2015, 1:38 am 48827 Can someone finally help me with this.. Im trying to fix this for over a week now, this is the 3rd ticket, im sick of it. I have vacation and i want to play. I spended alot of money on this game, so can i now plz get some help from the support team.. FEEDBACK: FIX YOUR BROKEN SUPPORT. I feel so disrespected as a player, its just unbelievable. View

No HELP FROM WEBZEN AND WELLBIA SUPPORT.

Dec 29, 2014, 2:14 am Hi, im very annoyed. I have the <u>Xigncode Error 0x019100B</u>. I follow the steps from Webzen and deleted all the files below <u>C:\users\computer name\appdata\local\temp.</u> It doesn`t worked. I u[..] View

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