9:17 pm, March 18, 2018
When I trying to enter the Fire Shrine of Euphia, I get this messages.
I removed the game from my pc and re-installed, but this is still the problem.https://i.imgur.com/hVNdZ4j.jpghttps://imgur.com/a/ [..]
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9:17 am, November 22, 2017
Always game crashed when changing character after this new maintenance patch, check file almost 10X and still the same problem. And I'm not the only one having that problem. So it's DC event for this [..]
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9:17 am, November 9, 2017
Hello! I have a problem. I would like to restore my account from WEBZEN(C9) but the control over my email address was lost and I can not recover through the old e-mail. Could u help to solve my prob [..]
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10:17 pm, August 16, 2017
Hello, At 15/08/17 I have purchased Starter Pack from steam. When I press confirm button nothing happened. Please help me to resolve this problem.
Ticket number 259777.
p.s.
Tried different browsers, [..]
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9:17 pm, March 4, 2017
I loose my email adress. i need email change. please fast help. I send all info and screenshot. I wait answer 8 days ago. please resolved my problem. please fast help. My ticket numbers: 238362 238363 [..]
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9:17 am, March 3, 2017
Well i will insit for a last time to beg for help, i rly want to play again this game but i still have this problem and i already tried everything (I turn off anti-virus, uninstall all unoficial progr [..]
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9:17 pm, January 30, 2017
From time to time, I've repairing that when I combine books I always have the same results, for example in my case got (4x Charging Hammer, 5x Anti-Gravity, several times final round swing) Thats nor [..]
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9:17 am, December 26, 2016
Why i cant connect to the game? Already entered many times and it stated server connection problem. Check for updates and already updated but when i re-enter the game again, the same updates came out. [..]
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10:17 pm, June 25, 2016
Good morning, already months can not access the game through Steam when I try to start the game displays the following message: "Query Failed".
I wonder what happens and how to solve this pr [..]
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10:17 am, June 1, 2016
Resolve SEA SERVER LAG problem as soon as possible OR Stop this EVENT for SEA server cause it is useless if we cant login and play without delay...
And please told me...how can we BRING OUR FRIEND IN [..]
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10:17 am, May 29, 2016
Currently the game has 2 modes: windowed and "full screen",.
"Full screen" mode is actually a borderless windowed mode and turns out that the game doesn't really have a true full s [..]
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9:17 pm, March 1, 2016
Hello,
I have an issue with my secondary password. I have stopped playing for some time and I forgot the secondary password. When I have entered 5 times a wrong password the system locked the use of t [..]
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9:17 pm, January 14, 2016
Hello guys..i have a problem. I bought 12.000 w-coins on this account and i forgot my 2nd password since i didn't play in a while. However,i opened a ticket 2 days ago and i still got no answer..pleas [..]
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9:17 pm, January 7, 2016
Hi guys,
I'm having some problems after installing C9. It installs correctly, but after it updates to the latest version, "c9.exe" has 2kb.
In the installed (UN-patched) version, c9.exe has [..]
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9:17 am, January 1, 2016
Sooo.. i accidentally redeemed my class changer on the WRONG character... lovely. if any gm or moderator or w/e is there, can i ask for u to help me solve this? i want to remove it and put it on the c [..]
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9:17 am, November 12, 2015
First of all.
Slayer doesn't need MAJOR PvP rebalancing, but some new skills would be awesome...
Second of all.
Buff the **** out of slayer PvE. Like srsly. Not even fun ROFL.
Third of all.
Come on gu [..]
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10:17 pm, August 12, 2015
Title^
Several weeks ago several people had the same problem. They would crash in the same room while playing Mashian Tombs. To be more specific I am playing Expert mode. I don't have a picture but it [..]
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10:17 pm, July 26, 2015
This kind of player appearance, i need help how to fixhttp://imgur.com/w9344Tu
see those players? why cant i see their appearance, i need heeeeelp please >.<
i play on Med and my [..]
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10:17 pm, July 16, 2015
To make sure that the game is rigged, over 3 days, played it more than 40 times (with multiple accounts) and got only one win but that's not the problem.
Here's what i got :
most of the times the firs [..]
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10:17 pm, July 12, 2015
I m playing this game for around 3 years.... but from last few days i am facing weird disconnect problem.
When ever i engage in combat in pvp ( in arena or in intrusion) i suddenly get disconnected fr [..]
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10:17 pm, July 6, 2015
Dear GM
This item is bugged. I crafted the item but it cannot be used to remodel my Battle Axe. When trying to insert the item into the remodeling interface, a message says the items are incompatible, [..]
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10:17 pm, July 5, 2015
Hi,
This is regarding a forum post about not being able to sell Wings (7/30 days) in TO that came from platinum R8 and R9 box. Do you have idea about this? maybe a bug?
Reference:How can ppl sell wi [..]
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10:17 pm, July 5, 2015
Hi,
This is regarding a forum post about not being able to sell Wings (7/30 days) in TO that came from platinum R8 and R9 box. Do you have idea about this? maybe a bug?
Reference:Hello MOD, need he [..]
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10:17 am, July 5, 2015
Regards! When I try to loggin said "You have logged in" So late the launcher get close!!! So I try loggin again get same problem... the launcher closed.... Also the "start bottom" [..]
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10:17 pm, June 30, 2015
Hello, I have not played in c9 time of year and forgot username and email also do not remember? Is there a possibility that someone will remind me of Webzen user name if you remember only the name of [..]
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10:17 pm, June 28, 2015
please someone help me fix this problem it keeps appear all the day and force me to shut down the game
i just share in here. . because i have same problem. . please help us -_-http://forum.webzen.com/ [..]
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10:17 pm, June 26, 2015
I have a problem.. I got legend "Beautiful my patterns, ain't it"and he gave me a mission reward Coin Fishing Rod x10 and then the total count is reset .. fish I caught seven Dorados in tota [..]
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10:17 pm, June 26, 2015
I have a problem.. I got legend "Beautiful my patterns, ain't it"and he gave me a mission reward Coin Fishing Rod x10 and then the total count is reset .. fish I caught seven Dorados in tota [..]
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10:17 pm, May 31, 2015
Hi. I had almost a year break from the game and now, when i am back i have problem. I cant do reset combo on my slayer (after spiral crash). I am not the best player in serwer, but reset combo wasnt s [..]
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10:17 pm, May 29, 2015
Hi guys. I feel sorry that we cant see many blademaster playing pve. Actually it has good raebin books but the set effect is useless. I have an idea for that problem.
Raebin 4.Set Effect has %30 Phys [..]
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10:17 am, May 16, 2015
14/05/2015
Hello there! This is an automated response from the Support team of Wellbia Co., Ltd. Hmm, seems like you have some troubleshooting issues with your game! We’re sorry for your inc [..]
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10:17 am, May 14, 2015
Hello Everyone,i am still new to this game.Haven't gotten out of the tutorials because of one problem.
The Game Freezes then Auto-exits,i can run this game with 30+ Frames,but when i try new things ou [..]
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10:17 pm, May 8, 2015
Hi
I started to play Mystic and i can't see the Weapon of my character and from the other Mystics too.
It's really difficult to play a character without to see a weapon.
Please help me so solve this [..]
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10:17 am, April 7, 2015
Hello people.
I have an issue with a game, without any error messages, so all I can say, the game is closing itself after some minutes in game. No sign, no error message, no lagg, just gets closed, li [..]
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10:17 am, April 1, 2015
Hello guys, I'm pretty sure many of you guys have this issue which i possibly found the solution for. This solution also massively improved my network perfomance and i don't have any lags in town anym [..]
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10:17 pm, March 30, 2015
I recently did a fresh install of windows 7 ultimate 64bit and wanted to download c9, so using google chrome i head to the webzen website and attempt to go to to the download page of the game, I login [..]
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9:17 pm, March 27, 2015
i am new at c9 and i just installed it in my pc the first i have an error about xigncode.. then i got some advice to delete the file on a c9 folder then when i try to log in... again there is an error [..]
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9:17 am, March 21, 2015
Can't get past the character make screen without the game closing on me. Only used to happen with US Server. Tried this game a year ago and same stupid problem. Very dissapointing. I was able to rush [..]
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9:17 pm, March 20, 2015
I have a problem. My game is closing few minute after i start the game without any error massage, but only on EU sever. I tried log in to US servers, and there it did not do this. What is the problem? [..]
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9:17 pm, March 19, 2015
Hello I will share my problem with you.
After a long time without access my account C9 game, I made the account recovery procedures and then the procedures for Account Update. So far so quiet.
When lo [..]
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9:17 am, March 3, 2015
Hello. I have a question. I just leveled my hunter to lvl 20 and made him Gunslinger and decided to play with him. I join a mission and I notice that sometimes my reload will not reload my ammo. I wil [..]
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9:17 pm, February 21, 2015
When I go to login the game, I type in my username and password and this message shows. "In order to play our games, you must integrate or migrate your account. Click the confirmation button belo [..]
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9:17 pm, February 20, 2015
I play C9 last year and it was smooth to me .,
now it freezes or get not responding., it happens frequently mostly because of slow internet connection., but my internet connection is only slow sometim [..]
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9:17 pm, February 17, 2015
I have sent a ticket and it has been a Week now and still received no Replies from you guys.... Providing applicable information below will speed up the ticket resolution process.1.Game area: Vimpeli [..]
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9:17 am, February 5, 2015
Hello. My friend has a problem. He has not played for six months and he disappeared character on his account.
Account - nimth
Character - jban
You have not answered my last topic http://forum.webzen.c [..]
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9:17 pm, February 1, 2015
Hey guys, i recently got the salamander book for shine elementalists from raebin. However, the skill book only works sometimes, meaning its not 100%. Sometimes it works (projecting salamanders out) bu [..]
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9:17 am, January 25, 2015
Since the day God calling hell drop rare and perfect skillbooks and Nightmare came with the nightmare set, I hardly see anyone go Bardiel seal anymore, [Jin] sets are forgotten, low chance of opening [..]
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9:17 am, January 22, 2015
Ok I am gonna to get short on this as because many people will complain about this topic against NS which is still annoying that they DO NOT READ all of the info about what is the true problem. O well [..]
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9:17 pm, January 13, 2015
Hello,
short description:
The Event "Get MORE than what you pay for! Special Wcoin Promotion" said:
"Purchase event period starts from December 19th, 2014 till December 26th, 2014" [..]
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9:17 pm, January 11, 2015
i ask my guild mate on facebook group for c9 with different locations and yes they are a same problem and the other group. client checked patch 3 times not fixed the problem. i think the problem is on [..]
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9:17 pm, December 29, 2014
I have a problem. A year ago, I was playing in the c9. After a while, I stopped. Today I wanted to go back but when I tried to turn the game jumped me this error:http://i.imgur.com/cqLmbh0.png
Anyone [..]
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9:17 am, December 24, 2014
I know it probably has something to do with my laptop, but the client wants to disappear whenever i enter a dungeon or in middle of one, but works fine in town.
Is there any way to fix this? me and my [..]
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9:17 pm, December 17, 2014
Howdy!
So I just tried running through [Hell] Oberon's Haven with my level 46 Nightsalker. The first time I tried this (first time trying the Hell mode with this character) I got to the first area an [..]
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9:17 pm, December 16, 2014
I don't know what did you do/change with last maintenance but i can't play c9 anymore, it started to use 100% cpu and game keeps crashing. I would like to add this; i dont think its related to my comp [..]
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9:17 pm, December 11, 2014
I've been trying to play this game for three days now and one no has given me a straight answer for this problem. Every time i press start and select a server, windows starts to load and then windows [..]
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9:17 am, December 11, 2014
Hi there. I have a problem. When I open c9 launcher and insert my login and password. Than when I press login button Error saying Exceptional error happened pops out. Do I miss something? Servers are [..]
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9:17 pm, December 7, 2014
I Have 50 Tertis claw, 1 Reabin Tertis Ocean Belt, 300 Silver chunk and 4k Dried Blood... I also has 1m in my inventory BUT Why can I combine the Four(4) ingredients in the Nitro Cube?
Can somehow gi [..]
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9:17 am, December 7, 2014
I recently installed C9 for the first time and successfully completed the patching. After creating my character, I tried to get into one of the servers. There is a loading screen with various blank ch [..]
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9:17 am, November 26, 2014
All characters disappeared after i merge account. I sent a ticket and described the problem (29 september). Got an answer saying need character and other information.
I sent it. Then support wanted sc [..]
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10:17 am, September 11, 2014
i just wonder it why the event always useless item and not worth to spent on it???
check this Thai Server,always got something fun n new for their players...it prove many ppl like to play c9 if u know [..]
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10:17 am, September 10, 2014
i just wonder it why the event always useless item and not worth to spent on it???
check this Thai Server,always got something fun n new for their players...it prove many ppl like to play c9 if u know [..]
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10:17 pm, September 4, 2014
Hi,
Ticket # 40792Ticket # 40416I have been waiting for 8 days and still there is no answer. Who read/answer our tickets? How many days more do I have to wait JUST FOR AN ANSWER? Please help me to sol [..]
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10:17 am, September 4, 2014
My account, like many others, has been blocked for no reason. I'm very upset as I've spent some money on this game because I was enjoying it and I wanted to buy some stuff from the cash shop.
I've sen [..]
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10:17 pm, August 27, 2014
Hi,
I've just started playing C9 yesterday and I'm already having troubles.
I played for a while yesterday without having any problems, but now I just get the error "failed to connect to server&q [..]
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10:17 pm, August 27, 2014
Hi there Webzen, I think there is a new bug/problem in C9 now. When I entered Hell GC from any channel, I got the same problem. With the ticket in my inventory, I entered it as usual. However, at the [..]
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10:17 pm, August 9, 2014
hi all... people said a erta class cant be obtained with promoted char... i checked a lot of topic where some people say "yes u can get it, doing lv20 quest class change when forts die". so. [..]
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10:17 pm, August 6, 2014
Hello. I was playing C9 a few months ago and now I wanted check new classes with instant 50 so I made a transfer for my acc and there is a problem.
My login was tntoxic so I transfer it and log on but [..]
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10:17 am, August 6, 2014
im encountering this error for a while on my laptop and i due to this problem i cannot play.
every time when you release new patch im getting this error and have to redownload the game.
i dont know wh [..]
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10:17 am, August 1, 2014
Hi All!!
Im new here and I have problem with my launcher, when I start PATCH in 100-200 he fail (and i have 868 new things for download) .... it's possible put a patch with all patches?
~~LucaS(SRY AB [..]
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10:17 am, July 31, 2014
Hei there everyone!
So im a normal c9 player a few chars like everyone etc...!Alright my problem would be the next..
I started play c9 around 2012 i made a char on Eu server i got bigger level and t [..]
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10:17 am, July 27, 2014
Okay hi. I'm Sui, a fairly new player to C9 (US server) and when I started, I absolutely loved the game. Gameplay is wonderful, intuitive, flashy. I'm a huge fan of instances as well so playing throug [..]
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10:17 am, July 23, 2014
Please Help me with this..
I already submitted a ticket regarding this problem...
2nd problem is that i cant open my 2nd password., please Delete the 2nd password.
Thank you..
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10:17 pm, July 22, 2014
Hi guys, some of you know me, other not haha. Im from Us server and i think webzen is trolling me idk. day 17/07, webzen banned/blocked my account, and i did nothing wrong. To tell you guys the truth [..]
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10:17 pm, July 22, 2014
Since 22/7 maint i cant login c9 and keep getting this error: ENG_stringerror.dat If you happaned to have this message please make a reply. I redownloaded game and made check files twice and still sam [..]
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10:17 pm, July 19, 2014
First, look at this video : http://youtu.be/e_LS7d2Roy4 What different between P rare or namal.. i don't know what effect is changed. there is only one Blue Damage(i think everyone known) Someone te [..]
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10:17 pm, July 16, 2014
Hi,
I think it's getting more and more difficult to find the desired books as the amount of classes is increasing and, therefore, the chance to get a book for your class is lower. In addition, there a [..]
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10:17 pm, July 16, 2014
Hi guys.
I made a witchblade because I wanted to test the nightstalker class.
So I leveled until I reached level 20 and did the class change quests.
Now I am a nightstalker but I have a "big" [..]
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10:17 am, July 1, 2014
Hello!^_^ i need help from a VL/SVL on my problem..you see..i haven't login in my account since 09-06 almost 1 month...and i forgot my second password (i dont remember sec password answer i created ac [..]
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