10:17 pm, March 31, 2018
So, after contacting VLs, sending tickets and saw no result, I've come here to appeal for the community for help.1 - Missing in-game text.Q:This bug is pretty annoying itself, what does it happen?
A: [..]
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9:17 pm, December 28, 2017
I just downloaded the game 2 days ago, and when i wanted to log in, it gave me the "Exceptional error". It always gives me this error when i press log in. Just this error and nothing special [..]
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10:17 pm, June 27, 2017
Im experiencing freezings since todays update.
When Im starting game game load through few intros then before retriving server list(in game not in launcher) there is about 5-10 second freeze when If I [..]
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10:17 am, April 28, 2017
I was doing my dim ticket events without any problem until my router gone potato and the internet got cut for a couple of minutes, now that internet is back I can't log in, the Launcher screen isn't l [..]
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10:17 am, April 25, 2017
Game overrides my OS resolution every time after I quit game I have to set my OS resolution again to what it was!
I use a FullHD monitor but I like my OS set to only 1600x900 resolution.
I like to set [..]
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9:17 pm, February 13, 2017
Hey
I installed the game and opened it,then it changed my screen resolution of my display from 1920x1080 to smth about 1020x1020(for the whole computer). I put the normal resolution back (1920x1080) a [..]
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10:17 am, May 11, 2016
I keep having issues when I first hit start on the launcher and the window pops up for the game. The game takes several minutes to load and if I click on it, it will say that the window is not respond [..]
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10:17 pm, April 12, 2016
The game himself is good but i can't play because the game won't start. When a click on start the launcher close by himself and i know i'm not the only one who have this problem and nobody respond how [..]
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9:17 pm, March 21, 2016
Need some help please, my c9 launcher gives me error "ReadFileInfo Error" and "Failed to reset Launcher" everytime I run them. It doesn't show anything else just those errors. I tr [..]
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9:17 am, November 12, 2015
I install the game last night and try to play it, but the resolution is not good, i cant see all screen, i try all of them, any idea ? i try even the launcher compatibility with windows 8 ... and othe [..]
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10:17 am, October 19, 2015
To whomever this is concerned, about 1 or 2 years ago I was with my lame laptop, and there were multiple of those popping up at launcher, and now in my brand-new laptop STILL it's here!! WHAT NOW!! Th [..]
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10:17 pm, October 13, 2015
Hi there .
Yesterday i played the game just fine . But today when i try to open the C9 launcher this error shows up '' Read GameInfo Error ''.
Anyone else having this error?
Please help me to solve i [..]
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10:17 pm, October 13, 2015
Hi there .
Yesterday i played the game just fine . But today when i try to open the C9 launcher this error shows up '' Read GameInfo Error ''.
Anyone else having this error?
Please help me to solve i [..]
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10:17 pm, September 16, 2015
Hi!
I have this acc from 2012. Never had any kind of problems. Now I cant login. In the launcher they tell me that it dosent exist. If I want to update it "Your account is already updated". [..]
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10:17 pm, September 11, 2015
I just saw this survey on the launcher which was added yesterday. I thought there would be a topic on the forum discussing this survey but it seems, in my opinion, that many people are no longer bothe [..]
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10:17 pm, August 22, 2015
I found out how to solve this problem:
1. if you allready installed C9, uninstall it.
2. Start your Steam Client and login. ( if you dont have a steam account, create one)
3. Search for "Continen [..]
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10:17 pm, August 18, 2015
hello. i recently just registered on the c9 website and already done downloaing the game and done patching it up.. but when i try to log in to the c9 launcher i always get this pop-up "Exceptiona [..]
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10:17 pm, August 8, 2015
after the news about internet conection lvl 3 etc, when i click the c9 icon on my windows 7 desktop it cant start the launcher. its just show some dos screen n sometime said ntvdm.exe stop run so the [..]
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10:17 pm, July 27, 2015
I was playing C9 last night just fine, played for maybe 3 hours. I had just installed yesterday and had no problems at all until today. I tried launching the launcher and got this error: "This ve [..]
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10:17 am, July 21, 2015
this dc always in happens when i do a large combo in party , suddenly i get dc then i cant log in or open webzen site for about 5 min .
error connection timeout in website , exceptional error in launc [..]
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10:17 am, July 17, 2015
Hello there. I came from SEA server,i am pretty known there. But i said "Hum,i should try EU server on PvP,heard that here,in EU,are alot of nice players,and on my researches there are 2 guys th [..]
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10:17 pm, July 8, 2015
launcher not working with new update, i try right click , admin, not working, i go to contro panel and i see its there, but nothing pops up.
last night i was playing until new maintance but now i cant [..]
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10:17 am, July 7, 2015
Hello,
The launcher closes after logging on. Can you please tell me what I can do to address this situation. Thank you.Hello again... The message that I received after turning my computer off and then [..]
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10:17 pm, July 6, 2015
I played c9 20 hours ago, but 10 hours ago i tried to play and i got "C9CfsInfo.dat" error + "Fail to reset Launcher" error.
I always get "C9CfsInfo.dat" error after upda [..]
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10:17 am, July 5, 2015
Regards! When I try to loggin said "You have logged in" So late the launcher get close!!! So I try loggin again get same problem... the launcher closed.... Also the "start bottom" [..]
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10:17 pm, June 7, 2015
I've downloaded the actual thing from website, and from steam, and i already have an account that was created years ago; i wanted to come back onto the game, but i can log in on the website, but not t [..]
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10:17 am, May 15, 2015
Now another problem smacked me in the face,its "ReadGameInfo Error"
I can't start the Game Launcher.
This Game has Potential,but it has the worst services.
there should be a standard of addi [..]
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10:17 am, May 13, 2015
So, I just downloaded this game, lo and behold I didn't even start the game yet and I get issues that won't even let me play the game. Can someone provide a solution THAT ACTUALLY WORKS, I tried delet [..]
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10:17 pm, May 4, 2015
Well i duno about other people. But i would love an offline client that contains training room. so if ya internet dies or something then you could still start up the launcher and go into a training ro [..]
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10:17 am, April 22, 2015
Hi!
The launcher can't find the right server files for patch or can't be dowloaded, the status bar goes slow and "fail to read server file" error it's showed.
Maybe your servers are down or [..]
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10:17 pm, April 17, 2015
2 Mouth already! LOG DC LOG DC LOG DC LOG DC LOG DC! , OH FINALY LOG IN! LETS PLAY.... FEW MIN LATER.. LOG DC LOG DC LOG DC LOG DC (SPEND 2 HOURS ALREADY!) , Lets tray again , exe launcher.. error.. e [..]
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10:17 am, April 8, 2015
DONT REDEEM CODE AT >>>LAUNCHER REDEEM PAGE(http://c9.webzen.com/events/redeem) xxxxxERROR
GO REDEEM >>http://c9.webzen.com/news/notices/14...iveaway?page=1
WHY DONT [..]
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9:17 am, March 12, 2015
Abro el laucher y me tira ReadAddres Error y abre el launcher como si no tuviera conexion y cuando pongo mi nombre de usuario y contraseña no me pone Exceptional Error Happened.
Ayudenme/ [..]
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9:17 am, March 3, 2015
Past problems that still not resolved.
c9 low memory error message and sudden freeze/not responding and closes client.
it happens suddenly when on dungeons, usually happens when on any loading on the [..]
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9:17 pm, February 7, 2015
Hi Moderator/GM , i have some problem on the launcher... when i execute the c9launcher.exe its goes to "fail to reset launcher" ... would anybody help me to get the solution? maybe a copy of [..]
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9:17 am, February 2, 2015
Hello, GMs of C9
I am a player who wishes to join the C9 community because a friend recommended this game to me. I followed the standard steps of joining an MMO and registered, downloaded the client, [..]
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9:17 pm, January 20, 2015
as the title above, when i want to play the games, it always say "missing cryptxml.dll blablablabla" i've already reinstalled the game 3 TIMES, and still got the same messages, anyway, i've [..]
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9:17 pm, January 17, 2015
Hi everybody, I am playing C9 form a protected network, a university campus network and I need the exactly ports. The launcher and the patcher are working, but when the game starts it doesn't establis [..]
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9:17 am, January 16, 2015
I'm trying to download the game via the download link. Every time I download the launcher Norton keeps removing it due to it being unsafe. Is this a glitch? I've started downloading the game via the t [..]
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9:17 am, January 9, 2015
hey admin.!!! Fvck your full game download link, there so many patches ......i like to play it but i'm discourage about your game launcher............Hoping that you will update it into Full version. [..]
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9:17 am, January 8, 2015
Download C9 okey √
Install C9 okey √
Open C9 launcher not okey X
My launcher is doesn't work..
windows 7 64 bit
i played before on the same computer..
i try window xp sp3 and admin [..]
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9:17 pm, December 29, 2014
i'am transfer my gpotato id to webzen. but im not entered game. im login to launcher but error accesing the server my character name llottomanll
lvl: 61 if u want more info then i send to private mes [..]
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9:17 am, December 22, 2014
I’ve been playing Valkyrie nonstop since it was released, so I just wanted to share my opinions on it with you guys just incase some are confused about what skills to use.
Here are some of t [..]
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9:17 pm, December 19, 2014
i tried patching the game in launcher 3x.my net is good.i downloaded the game for 3-4 hours then i tried patching it/but the patch always failed.i tried looking for manual patch since most of the onl [..]
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9:17 am, December 11, 2014
Hi there. I have a problem. When I open c9 launcher and insert my login and password. Than when I press login button Error saying Exceptional error happened pops out. Do I miss something? Servers are [..]
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9:17 pm, December 10, 2014
when i try to log in my user name in the launcher, it always tells me that my account doesn't exist and try again later, even though i'm done registering and verifying y account. i just got the game t [..]
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9:17 pm, December 9, 2014
Hey all,
I keep encountering this problem when trying to run the game. I get to just past the intro cinematics and to the server select screen and then my game crashes? TBF this is a massive improvem [..]
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9:17 am, December 4, 2014
Hi there,
I know this is not the proper page, but was wondering if you guys have a resolution. I already sent a ticket, but I know you guys will be faster help than them =)
Is the server down or in ma [..]
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9:17 pm, November 27, 2014
Ok, so... all worked well until 3 hours ago when I came back home. I logged in the game this morning to check sales and stuff and all was working well. When I came back home I opened the C9 Launcher, [..]
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9:17 pm, November 21, 2014
First excuse me for my bad english, I'm french and I have not found official french forum.
Here is my problem, when I run the launcher, all is well. I click start, it asks me to choose what kind [..]
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9:17 pm, November 19, 2014
Howdy all,
So I went to start playing c9 as usual and I was hit with a startup error of "Failed to reset launcher" and the game wouldn't start at all.
Long story short, I ended up uninstalli [..]
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9:17 am, November 18, 2014
I’ve been playing Erta for a while and I noticed there was a lack of guides for it, at least in English anyway, so I decided to share my opinions on it.
Here are some of the definitions I us [..]
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9:17 pm, November 11, 2014
estou a 5 dias por problemas diversos meu lauche fecha antes das 900 parts e impeças horas e retorna dês do inicio isso estar a 5 dias retornando o up data des do inicio
por que o [..]
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9:17 pm, November 6, 2014
I have been using the Windows 10 tech preview for well over a month now (since it came out essentially) and everything I have tried to run on it works flawlessly except for C9/XIGNCODE.
I can run the [..]
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10:17 am, September 30, 2014
Guys... Just created my account here in the Philippines. Everytime I click the Log-in bottom from the launcher a box appears and ask me to merge my account. What should I do. I think PH are not one of [..]
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10:17 pm, September 27, 2014
i just downloaded C9 and when i started it it is taking 892 patches
i want for 1 hr when i checked launcher it says 67/892 i thought if i close the game it would continue from 67/892 but when i reope [..]
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10:17 pm, September 19, 2014
Well, after today I finally see why Webzen's content is so ****. The person who picked the names has no taste or logic. From 800 entries you picked the worst possible/irrelevant names.
Valkyrie - Noth [..]
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10:17 am, September 5, 2014
'Ello everyone.
I just finished installing C9 about an hour ago.
I loaded up the launcher and began to try to log into my previous Webzen account. For some reason I couldn't log into my account, so I [..]
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10:17 pm, September 4, 2014
Hi... I try to explain me problem with me bad english.
Te first reason is I posted is the system of support is a ****, en mi opinion.
I enter in C9 launcher, put me account and the next message say me [..]
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10:17 pm, September 3, 2014
Hi ,GM.
ACCOUNT SUSPENSION.
My account was on hold. I have to create a new account to post it here.
I cant play the C9 today ,the launcher transfer a message: your account is blocked for illegal activ [..]
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10:17 am, September 3, 2014
Yesterday it was fine then today whenever i try to Open the Launcher I get this Fail to reset launcher thing the Launcher itself is not even showing up.
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10:17 pm, August 31, 2014
Am I the only one getting a sudden game freeze(still being able to see the webzen mouse cursor and move it) and after like 3-5 seconds my game closing without any error message ?
I know that since the [..]
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10:17 am, August 21, 2014
Hi. I stopped playing for the summer and just recently tried to start again. I was fine logging on a month ago just to update C9's patches. But now that I'm actually trying to play, when I try to open [..]
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10:17 am, August 15, 2014
So. I had to make this new account due to being unable to even access my old one. Basically, I go to log in, be it on the forum or the launcher, and it tells me I have to update my account due to the [..]
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10:17 pm, August 3, 2014
I login with my acc, says "ur acc logged in" closes, and when open the launcher have to login again, won't open the game :S Anyone knows how to fix it?
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10:17 am, August 1, 2014
Hi All!!
Im new here and I have problem with my launcher, when I start PATCH in 100-200 he fail (and i have 868 new things for download) .... it's possible put a patch with all patches?
~~LucaS(SRY AB [..]
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10:17 pm, July 31, 2014
hi all
i just wanna some one to upload this file to me from his computer
as i use low speed connection so checking this file from C9Launcher never Succeeded but all files are ok
sorry for my english , [..]
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10:17 am, July 27, 2014
Hello.This morning I wanted to get on site and in game.Site wasn't working,tested it and it seemed to be up but I couldn't send ping to it.
The game had ReadAddress error and launcher wouldn't even st [..]
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10:17 am, July 27, 2014
Hello.This morning I wanted to get on site and in game.Site wasn't working,tested it and it seemed to be up but I couldn't send ping to it.
The game had ReadAddress error and launcher wouldn't even st [..]
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10:17 pm, July 19, 2014
After launching the game from the C9 launcher, the game load and then a window pop up and says:
Error
PhysX software is not installed.
PhysX software will be installed.
(Requires a system reboot.)
Pro [..]
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10:17 am, July 13, 2014
I have some trouble when i launch my C9. Its says *failed to reset launcher*. I dont know why.
Sorry guys and i dont know how to upload pictures here. Hope someone would know my situation and have the [..]
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10:17 pm, July 2, 2014
1) I open the launcher
2) Put login and pw
3) Click on "Login"
4) A window appear and show the message "Exceptional error happened"
5) I click on button "Ok" at the error [..]
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10:17 pm, July 1, 2014
Just some feedback on what seems to be related to why I, and likely some others, are getting the "unable to access server message." Every single time I exit the game, I get the unable to ac [..]
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