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1H Weapon vs 2H Weapon

10:17 am, September 10, 2017 Many of you consider that 1H weapons have the advantage of using 2 [Physical/Magical Attack] spellstone slots compared to 2H weapon, which I believe it's invalid comparison. The reason for that is 2H [..] View

[Suggestion] New engine to enable mass PVP

10:17 pm, August 21, 2017 As the name suggest. Here is the continue of discussion from a topic leading to this thread. So you would rather benefit the one thing that makes C9 shine among all those other [..] View

Your Account is locked Reason: 3 login failures in 30minutes

10:17 am, May 31, 2017 Hi! Game Moderators, When i login my account, i encountered this issue. *At the server log in i got this message: Your account is locked. Your account is subject to Your account has been suspended for [..] View

Please HELP me!

10:17 pm, May 15, 2017 Please do check my account status as I got ban today, 1:10PM in the afternoon. I was just boosting my friend preparing for the Jumping Event. Unfortunately, I got disconnected because of my internet c [..] View

40% bonus wcoin not received

10:17 am, May 10, 2017 It is said on site that 40% bonus wcoin will END "BEFORE" maintenance this day. so i topped-up $220+ expecting to receive 30k++ wcoins, but i only got 25k wcoins instead. Please help me with [..] View

(In)famous Fireball Skill Book

9:17 am, February 23, 2017 So I was thinking why this book potential is so wasted? This book is known as one of most useless books in game - in my opinion - wrongly. It could be pretty good book (unless you have better since it [..] View

Chaos Accessory Description Campaign

9:17 pm, February 20, 2017 Hello, I want to invite Choas Spire farmers to join me in campaign where our goal would be convince C9, to improve Jin accessories description by adding [STR]/[WIS] to the name while it's on the groun [..] View

UN Block DragonSeeker!

9:17 pm, February 1, 2017 Why my account is blocked for 1 day now!,,, without any reason or sufficient evidence or any clue that i used or did any hack/bug ... i cant be offline that long so UNBLOCK MY ACCOUNT ! last ticket u [..] View

Account banned due to billing issue?! It's a free to play game, what?!

9:17 am, January 4, 2017 New Ticket# 228699 Can I please get some help here? None of this makes ANY sense... So I get a support case answered on why my account was banned for illegal activity. Mind you I just play the game, b [..] View

Lag when Party

10:17 pm, August 14, 2016 Why is it that I am lagging[delays] whenever I play on a Party and also on PVP? yet when I play solo on dungeons i don't even lag. Is their any reasons why? Is their any fix in this kind of issue. Ple [..] View

Issue about general webzen/gpotato account

10:17 pm, June 9, 2016 My apologizes if i am posting in the wrong section, but i couldnt find a better way. I have an account problem (not related to the account i am using right now, but to my old gpotato one): i lost my o [..] View

Finally working 2016.

10:17 am, April 13, 2016 It took me about a week to get this program running, so Im going to post a few things I learned that might hopefully help other new players. I use a Win7 Laptop for my gaming.. so its a bit old. 1. Wi [..] View

Awakening Reward Issue

9:17 am, February 3, 2016 Please if any player who didn't receive the reward from the awakening, Please submit a ticket through this form, it will directly deliever to GM. Our volunteer team will try to do our best to help to [..] View

ingame crashes and freezes issue.

9:17 pm, January 20, 2016 have been experiencing this for weeks now...i log regularly into the game and in town i face almost no lags nor crashes...but once i enter a dungeon the game starts to cool down alot then freezes then [..] View

Your downloader is TERRIBLE

9:17 pm, November 27, 2015 So I decided to get this game a while back, and finally got the download started a few days ago. Just to find out you use your OWN downloader, and I can't download it manually. Normally that's not a b [..] View

How to get less DC. and better gaming experience.

10:17 am, October 24, 2015 getting DC or customs not showing correctly in town, random popup saying file missing... 1. Reinstall the client 2. Check your internet connection against the server - if this is bad.. try changing [..] View

COLOSSUS TRADE UNION

10:17 pm, October 7, 2015 You (GMS) say the colossus trade union bug (giving the next days items to different chars when we log in into them in the same day) is fixed. So far so good. But what will you do about the people who [..] View

New event on Bastet pet?? How about resolving our tickets/issues first??

10:17 pm, September 1, 2015 We appreciate all these new events and updates. We really do. Thanks.BUT.. how about helping us resolve issue that we sent out in tickets?? would be better if tickets will be resolved in a timely mann [..] View

Temple of the Dead Cipher mode locked

10:17 pm, August 31, 2015 Topic title. Which is odd, because I did complete the quest for it long ago on several characters. I initially noticed only on my Guardian and already submitted a ticket about it... but it actually se [..] View

The rewards of "The compleat Angler event" are send to the incorrect character slot

10:17 pm, July 21, 2015 Hello. It have been said that "(...)The rewards will be given to the first character on the character slot in the server you have recently accessed. The character which get the rewards may NOT th [..] View

C9 Webzen account transfer issue.

10:17 pm, July 15, 2015 Listen you guys really need to remove that BS. I have made numerous accounts under numerous emails trying to get onto this game and it kept saying that I need to update my account, my old accounts eve [..] View

Inventory bug on connecting / changing town / loading screen...

10:17 pm, July 7, 2015 Recently a bug that rarely happened start to happen more and more. Items disaprearing from inventory! Reapparing when closing game client and restart it. It use to occure sometime, but not a real issu [..] View

HELP - follow up on Ticket # 121622 and 122635

10:17 am, July 1, 2015 Hello again GM, MOD, anyone out there.. Good morning. Kindly help me follow up on Tickets # 121622 and 122635. Unable to join any guild issue. 121622 is closed but not resolved, now I have a pending [..] View

PLS HELP - follow up on Ticket # 121622 and 122635

10:17 pm, June 30, 2015 Hi GM, Good morning. Kindly help me follow up on Tickets # 121622 and 122635. Unable to join any guild issue. 121622 is closed but not resolved, now I have a pending ticker 22635 with same issue. Tha [..] View

Help! Security Alert (0xE0191012)

10:17 pm, June 25, 2015 I have been receiving this security alert for weeks whenever I was trying to get into the game. The login is just fine, it only happens on the loading screen after choosing character. The error messag [..] View

Dear GM, Help pls. Thank you.

10:17 pm, April 20, 2015 Hi Mr GM, and Hello VLTs.. Please I need help. I would like to follow up on my issue. It's been 3 days now and WCOIN is still not arrived. The Event - First time buyer event will end tomorrow after ma [..] View

Lvl 35.. still get error "OOPS Unable to top-up..."

10:17 pm, April 17, 2015 Hi GM, Good afternoon, I still get error "Unable to top-up as your account and in-game activities do not meet the necessary requirements". In Ticket # 104595, you said "As a safety prec [..] View

Closing game.

10:17 am, April 7, 2015 Hello people. I have an issue with a game, without any error messages, so all I can say, the game is closing itself after some minutes in game. No sign, no error message, no lagg, just gets closed, li [..] View

MY low performance problem

9:17 pm, March 12, 2015 when just log in here its normal.. u can see other char geas and stuffs. but here.. once i got into any dungeon, it become like this., this is always happening whether internet is slow or fast., becau [..] View

This game needs promotion !!

9:17 pm, March 9, 2015 The lack of people in this game is going to **** me and I blame it on this game's popularity. Some trailers are not encouraging, convincing or give any proper idea about how good this game it. Lots Yo [..] View

GM, read please

9:17 pm, February 2, 2015 Hi, there was an issue with the wcoin transaction after I purchased wcoins via Skrill, and I submitted a ticket asking you to fix the problem more than 2 weeks ago. The Billing Department then sent me [..] View

Someone enter my acc and taken all gear item money

9:17 am, January 1, 2015 enters the game as I saw the 22.40 hours today they gear up on my character and my money gone 65m. I certainly dont do. Somebody get my gear and my money into my account but was asked to please help m [..] View

Need Help

9:17 pm, December 31, 2014 Account Blocked Due To Illegail Issue. Dont even know Waht Illegail thing Did I did ? I was palying on 30/12/2014 Before Maintanice c9 crashed AFter That i came after maintance and saw that account is [..] View

Submitted a ticket with #70788. No reply yet

9:17 pm, December 25, 2014 Hi C9 team, Please help, I submitted a ticket with # 70788 (04:18 DEC 24, 2014), no reply yet. Issue is also, with reference to my ticket # 66261. Where I had an issue with the use of Karma Koin Card [..] View

[C9] Event - Get MORE than what you pay for! (CONCERNS before buying WCOINS)

9:17 pm, December 21, 2014 Hi C9 Team, Good morning. I already submitted a ticket (#69081), but just want to get some faster answer from here. So, I have a question regarding the [C9] Event - Get MORE than what you pay for! Spe [..] View

Graphic problem

9:17 pm, December 19, 2014 So when the game launches the screen only shows the top left corner zoomed in so far you cant see any of the characters. I have changed to every resolution and even put it in windowed mode. Nothing I [..] View

Guys question about use of KARMA COINS

9:17 am, December 10, 2014 Hi, actually I'm having issue using Karma Koins.. CODE was validated, but will not push thru to complete.. will have error saying "OOPS AN ERROR HAS OCCURED".. I already submitted a ticket.. [..] View

Game does not start

9:17 am, December 4, 2014 Hi there, I know this is not the proper page, but was wondering if you guys have a resolution. I already sent a ticket, but I know you guys will be faster help than them =) Is the server down or in ma [..] View

I just can't win; Xigncode error 0xE019100B

9:17 pm, November 25, 2014 Every maintenance for about 2-3 days I get the security alert Xigncode error 0xE019100B Error for about 2-3 days and can't play the game. I tried all the solutions that everyone has told me and made a [..] View

An unknown error occurred during initialization.

9:17 pm, November 19, 2014 Howdy all, So I went to start playing c9 as usual and I was hit with a startup error of "Failed to reset launcher" and the game wouldn't start at all. Long story short, I ended up uninstalli [..] View

Hangame verification failed. Please retype your Id and password.

9:17 pm, November 11, 2014 Been trying to play the game for almost an hour now but it still comes up with the same message. I have been playing for three months, I think, and not once have I encountered such an error. Can someo [..] View

Account Transfer(Server Merge)

10:17 pm, October 21, 2014 hello im coming whit this issue. I am a regular c9 player since 2012.I used to live in EU where I played 1year From EU! So after 1 year I had to move to USA because some personal problems...Alright [..] View

"Account blocked for illegal activity" issue.

10:17 am, September 24, 2014 Hello Webzen, After some contemplation, decided to make a topic as well as posting a reply in an earlier thread, just to be on the safe side. My friend was kind enough to post this for me. Same proble [..] View

Screen Resolution issue.

10:17 am, September 3, 2014 I've been trying to run C9 on 1920x1080 but the game screen seems to oversize itself. My alienware 18 is 1920x1080 native, so i don't understand what the issue is. Can someone please help me with this [..] View

Ticket submit system

10:17 pm, August 29, 2014 Greeting to all! I am sure many players have submitted tickets on many times regarding different issue. How would you rate the ticket support system between 1 to 10? Is this happening to me only or to [..] View

Hell God Calling issue. GM please read!

10:17 pm, August 27, 2014 Hi there Webzen, I think there is a new bug/problem in C9 now. When I entered Hell GC from any channel, I got the same problem. With the ticket in my inventory, I entered it as usual. However, at the [..] View

Deletion question

10:17 pm, August 8, 2014 ​I don't usually delete my characters so I came across some issue. OK now look below.......If I am not wrong then the massage says than I need to wait for f**king 3 days for a character to b [..] View

Server disconnect / crash /etc

10:17 am, July 27, 2014 Okay hi. I'm Sui, a fairly new player to C9 (US server) and when I started, I absolutely loved the game. Gameplay is wonderful, intuitive, flashy. I'm a huge fan of instances as well so playing throug [..] View

Webzen Trolling me?

10:17 pm, July 22, 2014 Hi guys, some of you know me, other not haha. Im from Us server and i think webzen is trolling me idk. day 17/07, webzen banned/blocked my account, and i did nothing wrong. To tell you guys the truth [..] View

Question about last class test

10:17 pm, July 16, 2014 Hi guys. I made a witchblade because I wanted to test the nightstalker class. So I leveled until I reached level 20 and did the class change quests. Now I am a nightstalker but I have a "big" [..] View

Buff BladeDancer

10:17 pm, June 26, 2014 i decided to post this on issues/feedback because IT IS AN ISSUE... Bladedancer is one of the most unique classes in the game and it has been totally... View

Forums

Screen Resolution issue.

Mar 6, 2015, 1:18 pm I've been trying to run C9 on 1920x1080 but the game screen seems to oversize itself. My alienware 18 is 1920x1080 native, so i don't understand what the issue is. Can someone please help me with this[..] View

Hell God Calling issue. GM please read!

Dec 3, 2014, 12:00 pm Hi there Webzen, I think there is a new bug/problem in C9 now. When I entered Hell GC from any channel, I got the same problem. With the ticket in my inventory, I entered it as usual. However, at the [..] View

"Account blocked for illegal activity" issue.

Nov 28, 2014, 5:10 pm Hello Webzen, After some contemplation, decided to make a topic as well as posting a reply in an <a href="http://forum.webzen.com/forum/en/c9-english/c9-issues-feedback/149134-your-account-is-blocked-[..] View

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