10:17 pm, May 20, 2017
how much it takes for this game GM to answer back to an "escalated" ticket i am whaiting for almoust 1 week t no:247609
From NOT answering my ticket i undestand that game managmet is not int [..]
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9:17 pm, March 10, 2017
233373
Escalated
15:25 JAN 28, 2017
02:45 JAN 30, 2017
C9 > Restoration Request
Hacked
Ticket Details
15:25 JAN 28, 2017
Providing applicable information below will speed up the ticket resolu [..]
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9:17 pm, February 26, 2017
i am send ticket in supportMy TicketsTicket Summary233373
Escalated
15:25 JAN 28, 2017
02:45 JAN 30, 2017
C9 > Restoration Request
Hacked
Ticket Details
15:25 JAN 28, 2017
Providing applica [..]
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9:17 am, March 5, 2015
2days ago i payed 10 euro to the company with paypal account thenyou guys sent me a message saying that i have to send the paypal payement details and i did yester day then you guys said that you rece [..]
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9:17 am, November 26, 2014
All characters disappeared after i merge account. I sent a ticket and described the problem (29 september). Got an answer saying need character and other information.
I sent it. Then support wanted sc [..]
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10:17 pm, September 7, 2014
Hi GM.
I've sent two tickets recently, Ticket# 31634 and Ticket# 33422.
This was your last answer to my last ticket# 33422 : We would like to confirm you that your ticket has been escalated to the pr [..]
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10:17 pm, July 14, 2014
Ok so i've sent a ticket asking for secondary password reset,and guess what? In my country at 9:30 AM the ticket status was "In Progress". I said ok,they will reset it(i gave them every info [..]
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10:17 am, July 11, 2014
Ok so i will report WEBZEN already. I.submited already 7 tickets and status of ALL tickets are "escalated" i gaved them all information that they asked but the ticket status is still "e [..]
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10:17 pm, July 8, 2014
Ok i submited 3 tickets! First it was all ok but aftrt 3 mins ticket status was "In progress" quite surprised but after 3 HOURS the ticket status was Escalated. I don't really expect to reso [..]
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10:17 am, July 4, 2014
Okay so I merged my Gpotato account and it shows my Wcoins transferred over in the transactions but my Wcoin balance is still 0. I tried contacting support but it just has been in an endless loop of b [..]
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