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Continent of the Ninth Seal

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A couple of annoying bugs.

10:17 pm, March 31, 2018 So, after contacting VLs, sending tickets and saw no result, I've come here to appeal for the community for help.1 - Missing in-game text.Q:This bug is pretty annoying itself, what does it happen? A: [..] View

Error when starting the game

9:17 am, January 4, 2018 Hello, I am under win10 and suddenly this morning I am not able to start the game. I managed to login, check all files, but when I click in the Start button, I receive an error: cannot execute the cod [..] View

Exceptional error

9:17 pm, January 3, 2018 It's been 1 week and some days and nobody answered my question or tried to help me. Thank you very much, Webzen. If i'd say that i wanna buy something ingame, i would have been assaulted with GM's mes [..] View

[Suggestion] Reworking Skill Level to link with Skill Book system

10:17 am, March 31, 2017 As all skill books have a corresponding skills of the class, the problem with the skills is if there is lack of sp, players are forced to either reduce the skill level or to skip the skill altogether. [..] View

GM look remove quaroff books from cidra

9:17 pm, January 30, 2017 This dimension event i have ****** 150 cidra but did not get even the rare book i wanted.. I noticed that cidra also drop quaroff books which is not fair.. With addition of many new classes (total 22 [..] View

Can't play game due to Xigncode error 0xE019101A

9:17 pm, December 30, 2016 I thought i did post this on general discussion since someone already did it on the issue feedback and yet not a single reply.http://imgur.com/a/M0ufr I not really sure on how to fix this error. I try [..] View

Error ....\Character\chr_mon\Nefer_m90000\Nefer_m90000.cfs

10:17 pm, October 12, 2016 when i install c9 it still gives me error....C9\Character\chr_mon\Nefer_m90000\Nefer_m 90000.cfs The file is corrupted and i click retry and ignore but keep getting that error what can i do? pleas [..] View

Error area service

10:17 pm, September 8, 2016 hello im from Argentina (south America) and i wanna now if the service on this area still available. the game launch me this error. 0xE0191012 Error: your area is not in service how i can solve this [..] View

Installation issue

10:17 pm, August 6, 2016 While installing the game on my Windows 7 PC, i get the same error every time: Nefer_m9000.mcs File corrupted, I downloaded the game three time, and i get always the same error. My connection is stabl [..] View

SEA SERVER + Dimensional Fissure

10:17 am, May 27, 2016 Dimensional Fissure is Worthless :3 SEA SERVER [Acharon] Needs an Emergency Maintenance. ** Laggy Server, Server Connection Lost, Speed Tree Error. Dont just Ignore these. Almost all Players are Expe [..] View

Account update error.

10:17 pm, April 27, 2016 I have problem with account update : - http://screenshot.sh/odytvLF1z8rrZ account need to update, then i click OK - http://screenshot.sh/n9n8kXFCvCtwv i write my account login and password.Google tra [..] View

about patches

9:17 am, November 14, 2015 hey i just dowloaded the game and i have to install 1691 extra files.... a few hours ago i dowloaded 200 and i close the game and turn off the pc..... now im trying to countinue the dowload and I NEDD [..] View

I cant download the game via Torrent any help ?

10:17 am, August 15, 2015 I want to download via torrent but ı can't.Opens the new page and this like error. ​Error: This XML file does not appear to have any style information associated with it. The docume [..] View

Can't download via torrent.

10:17 pm, August 14, 2015 I want to c9 download via torrent but ı can't.Opens the new page and this like error. ​Error: This XML file does not appear to have any style information associated with it. The doc [..] View

How to promote/change to Elite class if no QUEST in town for it?

10:17 am, July 13, 2015 So, I have a lvl 20 Hunter character from the previous JUMP event, still have the [Class Change] chest & when I tried to use gave error "This Class cannot be changed". I decided to u [..] View

c9 website problem + game problem

10:17 pm, July 6, 2015 I played c9 20 hours ago, but 10 hours ago i tried to play and i got "C9CfsInfo.dat" error + "Fail to reset Launcher" error. I always get "C9CfsInfo.dat" error after upda [..] View

Failed to Create D3D device

10:17 am, June 22, 2015 I've just installed C9 on Steam and everytime I try to launch it, it gives me this error. I've checked for missing files, updated my video card drivers, looked around the internet for solutions and tr [..] View

server dc+ please try again later+exceptional error...all is coming back again

10:17 am, June 20, 2015 since the last 2 patches we;ve been getting this "Please try again later" msg and its annoys many of us.. all chat settings are reset and stuff.... now every time i enter raebin nm i got aut [..] View

Login Error

10:17 am, May 28, 2015 Hello, guys. Since the last patch I'm having the same problem, everytime I try to log I get this error on the login server screen saying "Please, try again later" and the client shut down. [..] View

0xE019100B For real !?

10:17 pm, April 21, 2015 is part of new pach or what is this webzen? I logg in for 1 min and after that i get this error. Realy nice job u make again. I thing in a few hours u will make another mantenance like u always do. [..] View

verification error

10:17 pm, April 20, 2015 hi mods. im having verification error with my main account in c9. i sent multiple tickets and so many suggestions have been said and done between me and the c9 customer support but still no success. p [..] View

OH MY GOD!!!!!!!!!!!!!!!

10:17 pm, April 17, 2015 2 Mouth already! LOG DC LOG DC LOG DC LOG DC LOG DC! , OH FINALY LOG IN! LETS PLAY.... FEW MIN LATER.. LOG DC LOG DC LOG DC LOG DC (SPEND 2 HOURS ALREADY!) , Lets tray again , exe launcher.. error.. e [..] View

One more time: The weird xigncode error.

10:17 pm, April 17, 2015 My gameplay enjoying was "roughly interrupted" by an error, similar to the one described in nearby topic. Xigncode indicated this: 0xE0191012, the code of an error that means "your regi [..] View

conta is locked

10:17 pm, April 16, 2015 I stayed a long time without getting in the game. When I go to the game appears to verify the account and such. Until ae okay ... After shows that other people came into my account. When I enter the [..] View

100% CPU Load...

10:17 pm, April 8, 2015 Ok,i just can't take it no longer.Guys,do you really think it is funny? I'm saying it to you,dear Webzen! You guys detected 100% CPU load error like a month ago,but all of you doing nothing about it. [..] View

%100 CPU problem again seriously need a solution for this

10:17 am, April 8, 2015 Well I think there is no need to explain this problem everybody knows it webzen knows it except they dont care about it more than one month now and they havent fix it and there is no explanation for t [..] View

Log in problem.... please help.. admin tnx..

9:17 pm, March 27, 2015 i am new at c9 and i just installed it in my pc the first i have an error about xigncode.. then i got some advice to delete the file on a c9 folder then when i try to log in... again there is an error [..] View

Issue with client launch

9:17 pm, March 27, 2015 Newly installed game, followed all suggested options regarding permissions and file deletions but still the same error. Failed to initialize XignCode. all other Webzen games run fine. If a resolution [..] View

Email Validation Error

9:17 pm, March 19, 2015 Hello I will share my problem with you. After a long time without access my account C9 game, I made the account recovery procedures and then the procedures for Account Update. So far so quiet. When lo [..] View

ERRO: Incorrect Client Version.

9:17 pm, March 17, 2015 Original text: Eu estou com esse erro desde a ultima atualização, ja tentei reinstalar o jogo, ja baixei ele normalmente e via torrent, pela steam e continua o mesmo erro. Google [..] View

I CAN NOT ACESS MY ACCOUNT, HELP ME PLS

9:17 am, March 8, 2015 I tried to access my account and asked to be updated, but as I try to update the error. I have another account set up in the same e-mail, and when I try to recover my password is only the password for [..] View

Client issues and others

9:17 am, March 3, 2015 Past problems that still not resolved. c9 low memory error message and sudden freeze/not responding and closes client. it happens suddenly when on dungeons, usually happens when on any loading on the [..] View

A connection attempt failed because the connected party did not properly

9:17 pm, January 11, 2015 i ask my guild mate on facebook group for c9 with different locations and yes they are a same problem and the other group. client checked patch 3 times not fixed the problem. i think the problem is on [..] View

best way to fix xigncode?

9:17 pm, December 22, 2014 I try to log in again for long time not been on, but sadly after I patch the client my xigncode not start to patch and always stop saying error. what would be the best way to fix it? I clear my temp f [..] View

0xE019100B Error?

9:17 pm, December 12, 2014 Hey, so today I was trying to enter C9 when I keep on getting this Error saying suspicous program detected... I haven't made any changed in my computer, haven't installed anything new.... And I can't [..] View

C9data error

9:17 am, December 11, 2014 I do not know what to do, already checked several times the files, uninstalled the game and installed it again and still encountering this error. How was unable to put the picture of **** here, the fo [..] View

GM HELP ME PLEASE > Not Authorized to enter world

9:17 pm, December 10, 2014 Hi GM / people, i need help. I'm able to download and launch the game properly. but when i select SEA server and choose Acharon world it prompt me an error. "You are not authorized to enter the s [..] View

Guys question about use of KARMA COINS

9:17 am, December 10, 2014 Hi, actually I'm having issue using Karma Koins.. CODE was validated, but will not push thru to complete.. will have error saying "OOPS AN ERROR HAS OCCURED".. I already submitted a ticket.. [..] View

pk0000.r3cb error.--- need help....

9:17 pm, November 19, 2014 mr.gm sir.. how can i fix this problem? everytime i log in and enter the acharon server in c9. an error pops out.. its "pk000.r3cb" i have to relog again,, ang press check in the luncher.. a [..] View

Hangame verification failed. Please retype your Id and password.

9:17 pm, November 11, 2014 Been trying to play the game for almost an hour now but it still comes up with the same message. I have been playing for three months, I think, and not once have I encountered such an error. Can someo [..] View

Hell God Calling issue. GM please read!

10:17 pm, August 27, 2014 Hi there Webzen, I think there is a new bug/problem in C9 now. When I entered Hell GC from any channel, I got the same problem. With the ticket in my inventory, I entered it as usual. However, at the [..] View

Big problem with merging/updating my account.

10:17 am, August 18, 2014 So... The problem is about updating/merging my account or just not being able to log in. Firstly, I wanted to play C9 through Steam but it was impossible to link my old account (it was saying that my [..] View

need help of this error... :(

10:17 am, July 30, 2014 Error Code: {0} \nAn error has occurred while verifying your PIN code. If the problem persists, contact Customer Support. i have that error when i charge wcoin by EPIN... who can help me plss View

Account Blocked For Illegal Activity? Why?

10:17 pm, July 28, 2014 Please kindly double check my account. I already submitted a ticket about that. I checked my account many times already but still it was blocked for unknown reason. And since your replied on my 1st ti [..] View

cant login and need help if it happaned to you

10:17 pm, July 22, 2014 Since 22/7 maint i cant login c9 and keep getting this error: ENG_stringerror.dat If you happaned to have this message please make a reply. I redownloaded game and made check files twice and still sam [..] View

Can't start C9: required PhysX software

10:17 pm, July 19, 2014 After launching the game from the C9 launcher, the game load and then a window pop up and says: Error PhysX software is not installed. PhysX software will be installed. (Requires a system reboot.) Pro [..] View

Failled to access server ? How to fix?

10:17 pm, July 16, 2014 Hello , i got problem now. I played for some time , quit game and now wanted to enter the game but i got now error : Failed to access server? I checked files all is ok , loged in and all the time when [..] View

Screen Problem + Failed to Initialize XignCode

10:17 pm, July 1, 2014 An issue has occurred on my friend's C9 game, where his in-game screen is not in the center, and he has no way to restore it back to the center, so that he can see everything. Here is an image of what [..] View

Forums

need help of this error... :(

Dec 14, 2014, 3:01 pm <ul><li>Error Code: {0} \nAn error has occurred while verifying your PIN code. If the problem persists, contact Customer Support.</li> <li>i have that error when i charge wcoin by EPIN... who can help[..] View

pk0000.r3cb error.--- need help....

Dec 9, 2014, 8:45 am mr.gm sir.. how can i fix this problem? everytime i log in and enter the acharon server in c9. an error pops out.. its "pk000.r3cb" i have to relog again,, ang press check in the luncher.. and it took[..] View

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