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Continent of the Ninth Seal

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Atomic Loli/Chuchuka well known hacker EU

10:17 pm, October 17, 2017 We all know this player. His character names are Chuchuka2(reaper), Chuchuka1(Illusionist), AtomicLoli (valkyrie). He has 4 characters fully equipped with +17 weapons and he doesn’t farm or [..] View

Report SuperFireball Banned Player of 2 years ago returned as Summ3rStorm

10:17 pm, October 14, 2017 You can't fool us Summ3rStorm: 1.You are SuperFireball, you got banned 2 years ago for insulting and harassing players and then you created Summ3rStorm. You should be banned from the game right now. [..] View

Characters lost with upgrading Account

10:17 pm, September 18, 2017 Hello Forum, I haven't played C9 in about 2 years so now I wanted to come back and play. I upgraded my Account which worked without problems - I logged in and all my characters are gone. I contacted t [..] View

Enhancement Pakcage

10:17 pm, July 3, 2017 anyone or any VL VLT can tell me if the item contains in enhancement package worth 3.3k wcoin is bound or account bound or all tradable.. since I need the other items in another account.... because al [..] View

Gm please read this. :((((

10:17 pm, May 16, 2017 As of today, I received a letter that my account was ban due to ill-mannered transaction(?) I was shock with their reply as I was expecting to retrieve my account with their answer but unfortunately, [..] View

Account banned due to billing issue?! It's a free to play game, what?!

9:17 am, January 4, 2017 New Ticket# 228699 Can I please get some help here? None of this makes ANY sense... So I get a support case answered on why my account was banned for illegal activity. Mind you I just play the game, b [..] View

[Suggestion] Hall of Fame Mode

10:17 pm, August 2, 2016 What's Hall of Fame mode? Hall of fame mode is a new PvE mode based on PvP players ranking. In this mode, the top ranked player appears in a room as a dimensional fissure statue that is identical to [..] View

cant update. not subject to update/merge**

10:17 pm, August 1, 2016 havent played c9 more than a year, also haven't updated my account. so yesterday i tried to login my account. but it says "need to update" i click the "update" transfered me to the [..] View

Lost old account

10:17 am, July 30, 2016 Hello! When I tried to log into an old account I saw that I had to merge my account and uppon trying to do that it showed me that the account was linked to a gmail that was deleted long ago. I have al [..] View

Wcoin Bonus missing

10:17 am, July 29, 2016 Hi all! ( sorry for my bad english ) I have problem with Wcoin.. i pay with paypal and i dont get the bonus 20%. This problem not in this account. ( I made new account, cuz i cant write here.. my emai [..] View

Error : You are not authorized to enter the selected world.

10:17 pm, June 18, 2016 You are not authorized to enter the selected world. Please try another world. that is what i received at the world-entering page. i had played this game years ago, now i want to play again. there must [..] View

w coin

10:17 am, May 28, 2016 i was try to buy w coin via paypal but it got returned and they tell me: PayPal account information has not matched with Webzen Account. i use the same information on both side, did anyone got the sa [..] View

ACOUNT UPDATE "FAILURE" PLEASE HELP BUG

10:17 pm, April 11, 2016 I have been trying to submit a ticket for hours on the C9 Webzen support page, redirect upon clicking "submit a ticket" takes me back to the Webzen support home page. My issue is; when I log [..] View

[Suggestion] Tag Team System

9:17 pm, March 14, 2016 As it's been observed by many that the game has an annoying repetitive mechanism in character development, which made many players not enthusiastic enough to play/ test out other classes. Who would [..] View

Issue about " Jump to Level 57 "

9:17 am, January 11, 2016 Hello guys, I'm trying to organize this issue and help the players faster as I can. Here is the link about "Jumping Event" : http://c9.webzen.com/news/events/187...bration?page=3 Make sure y [..] View

is there a jump char on new players/accounts?,

9:17 am, January 10, 2016 i beleive it will help on attracting new players, IF webzen still has the urge to earn new players,. but if theyre content on their dying game then heh.. can you have jump char on new accounts, even a [..] View

Where is my fishing rod????

9:17 pm, December 8, 2015 Hello, I've participated to the last level up event by creating a new account. I've reached level 54 yesterday and so, expected to receive a fishing Rod as explained in the event rules:When your new c [..] View

About Package for Novice Adventurers

9:17 pm, December 1, 2015 Hi, Could you please tell me if items received from new Package for Novice Adventurers are bound to account or not? I want to know if it's worth to buy it as I need to send package content to another [..] View

Cant acces account due to being unable to update account after merge

9:17 am, November 11, 2015 Hello dear Admins of C9 This is about my main account. not this acc this is my alt acc so i could make a ticket.. Ive been trying to solve this issues for quite some time now and its startin to get th [..] View

ANY VL/VLT PLEASE READ THIS POST!! ASAP!

9:17 am, November 5, 2015 hello guys. I've recently rejoined the game (on my friend's character) and i forgot my main account. It's been a long time since i didn't login so i forgot it. So i opened a ticket,for mail chaging. I [..] View

Trouble with my old account (merging)

10:17 am, October 23, 2015 Hello, I can't seem to merge my old account to webzen, whenever i try it it says "This account is not subject to account transfer/merge, or the username and password do not match." even thou [..] View

[Suggestion] Guild System, Redefined

10:17 pm, October 12, 2015 The guild system in C9 hasn't received any attention from the developers since it was first added to the game. If you check guild rankings, you'll see that there are too many guilds yet most of them a [..] View

Worst problem with the worst answer and reason.

10:17 am, August 6, 2015 So, about 4~5 days ago i tried to come back and play this game, with my lucky i have to update my account, i tried, but i cant update the account so i opened a ticket, thinking it will be worth my tim [..] View

[SVL]Noctous I need your answer please!

10:17 pm, July 17, 2015 What is this?The fish will count per ACCOUNT, not per character. All fish you caught from each character will be added up. You can check the amount you caught the fish in the Fishing Book. Each reward [..] View

The Compleat Angler

10:17 am, July 17, 2015 I just wanted to show a little appreciation for changing this: ** The fish will count per character. You need to catch the required amount of fish on ONE character to get rewarded. ** Each reward will [..] View

''Update your account and loose your old character's ?''

10:17 pm, June 27, 2015 I dont know what happens with my account... I'm follow all the steps to update my account to ''gPotato'' and when i try log on... SURPRISE, where are my old character's ! I really wanna understand wtf [..] View

Secondary password issues

10:17 am, June 13, 2015 I recently came back to this game after having quit for a couple of years and do not remember the secondary password/verification hint that I put when I first made the account. I already submitted a t [..] View

Can't log in the launcher/launch the game!

10:17 pm, June 7, 2015 I've downloaded the actual thing from website, and from steam, and i already have an account that was created years ago; i wanted to come back onto the game, but i can log in on the website, but not t [..] View

[Suggestion] Improved Add Friend/Block System and more ideas for bots control

10:17 pm, May 24, 2015 I've been thinking of ways to reduce the time required to add friends and block unwanted people. First, I'll start with Adding Friends. We sometimes add multiple characters that pertain to one person/ [..] View

pls help my account has been scammed.

10:17 am, May 10, 2015 my 2nd passy has been reset without my knowledge and now all my gears are missing and also my gold. pls help how to get my items back.. ive been playing c9 for a long time already and now it seems all [..] View

Received an email about suspicious activity

10:17 am, May 2, 2015 I received an email 3 months back from a Simon Sandrock relating to some foreign ip address using my account. And I was told to submit a ticket with my information (ticket number 96678) and it will be [..] View

CHANGE EMAIL, PLEAAASE!!!

10:17 am, April 18, 2015 I have an account, which of course is not this, I logged in it and I did not show any char mine. I had a scout lvl 35 this account, but now nothing appears as if all chars had been deleted. He wanted [..] View

conta is locked

10:17 pm, April 16, 2015 I stayed a long time without getting in the game. When I go to the game appears to verify the account and such. Until ae okay ... After shows that other people came into my account. When I enter the [..] View

Question on - First time buyer event...

10:17 am, April 16, 2015 Hi, Good day. I have an inquiry.. and like to confirm, before I buy WCOIN for the Event - First time buyer event! Says in rule:** To be considered for the rewards, BOTH charging and using Wcoins for t [..] View

Email Validation Error

9:17 pm, March 19, 2015 Hello I will share my problem with you. After a long time without access my account C9 game, I made the account recovery procedures and then the procedures for Account Update. So far so quiet. When lo [..] View

WCoin with Paypal ! Help..

9:17 pm, March 12, 2015 Hello.I Buy Wcoin with Paypal. But Not send wcoin on my account. I Send Ticket but response to me : -------- Dear User,You recently made a Paypal payment on the Webzen account.This payment is current [..] View

I CAN NOT ACESS MY ACCOUNT, HELP ME PLS

9:17 am, March 8, 2015 I tried to access my account and asked to be updated, but as I try to update the error. I have another account set up in the same e-mail, and when I try to recover my password is only the password for [..] View

HELP!!!

9:17 am, February 26, 2015 help! I got baned but I do not know why. Please check my account.I bought wcoins. I've never done anything improper. that it is possible for this so I left a some times logged on the character in the [..] View

Surprise Gold Coffer sales! 30% off and get a Unique accessory event reward

9:17 pm, February 24, 2015 Well, for those who got the reward, Webzen actually dumped the lamest unique accessory into the winners account. There are 8 different unique accessories according to this reference. The reward is Gro [..] View

Cant login on website or game.

9:17 pm, February 21, 2015 When I go to login the game, I type in my username and password and this message shows. "In order to play our games, you must integrate or migrate your account. Click the confirmation button belo [..] View

Steam account won't match to Webzen

9:17 am, February 8, 2015 I've downloaded C9 through Steam, but it won't let me play unless I match my webzen account to my steam account. Problem is, even though I'm not mispelling, it returns the same error message over and [..] View

Chracter disappeared - part 22

9:17 am, February 5, 2015 Hello. My friend has a problem. He has not played for six months and he disappeared character on his account. Account - nimth Character - jban You have not answered my last topic http://forum.webzen.c [..] View

We couldn't match the entered username or password to a webzen.com account.

9:17 pm, December 31, 2014 http://prntscr.com/5n0cqvhttp://prntscr.com/5n0cqvhttp://prntscr.com/5n0cqv I CANT F*CKING LOG IN ! ITS THE 999999999999999999999999999999999999999999 TIME IM TRYING TO ! ITS 9999999% TRUE INFORMATION [..] View

money is deducted from card but no wcoin is added to account

9:17 pm, December 29, 2014 On two occasion I have attempted to purchase $30.00 worth of wcoin. The money was deducted from the card but I never received the wcoin. It happened 10 days ago on 12/19/14 and ticket 68778 was gen [..] View

guys please aware of your EMAIL

9:17 pm, December 17, 2014 Who ever using Gmail create account. try type your email on recover account. (username) it will say not valid email !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! [..] View

Big problem

9:17 am, December 17, 2014 Hello everyone. I have a big issue with my account. This easily been 4 years since I no longer play a C9. I saw that it was blah merge accounts. I did but the concern is that when I logged in, they te [..] View

Account acting weird..........................

9:17 am, December 17, 2014 when i 1st time merge my account. it is sucessful and can login + play. then after 1 week. i start loging. it asking me merge again. then the game bring me go into webzen website for merging. and say [..] View

can't submit a ticket

9:17 am, December 16, 2014 you should rework your entire website its horrible to navigate and when i finally find where to submit a ticket it wont even allow it. bit over the errors. i just wanted to make an account download th [..] View

[URGENT] "Failed to access the server"

9:17 pm, December 15, 2014 Hi there. So I'm having this problem from yesterday. I said, let's wait maybe they are doing something to the servers. But it seems that I can't connect to the servers. Someone reply to this with a fi [..] View

Ticket

9:17 pm, December 14, 2014 Hello everyone. I have a big issue with my account. This easily been 4 years since I no longer play a C9. I saw that it was blah merge accounts. I did but the concern is that when I logged in, they te [..] View

cant reset password

9:17 pm, December 13, 2014 Hello! i will explain my prob step by step webzen.com Mar 24, 2012 Dear, customer Your user ID is hamshori To sign in, please click on the URL below.Go Log in Thank you, [..] View

Help, Please.. (Account doesn't exist even if it really does.)

9:17 pm, December 10, 2014 when i try to log in my user name in the launcher, it always tells me that my account doesn't exist and try again later, even though i'm done registering and verifying y account. i just got the game t [..] View

Calling out these Webzen asshats

9:17 pm, December 9, 2014 Well it shouldn't have come to this but it has. As a past frequent player of C9 I'm extremely disappointed in Webzen. Why? Webzen has a system in place for C9 that allows shared storage amongst charac [..] View

[C9 VL Project] C9 Christmas Video Making Contest 2014

9:17 am, December 9, 2014 C9 Christmas Video Making Contest 2014 This is open to all C9 players who want to share the Christmas spirit to the rest of the world by putting their creativity and talent through video.Participants [..] View

Account Merge Issue 2 months passed not fixed yet (I quit, Goodbye!)

9:17 am, November 26, 2014 All characters disappeared after i merge account. I sent a ticket and described the problem (29 september). Got an answer saying need character and other information. I sent it. Then support wanted sc [..] View

GM Pls. help me retrieve my account . . . .

9:17 am, November 24, 2014 Hi GM, I wanna ask you how to retrieve my account.... im trying to retrieve it using the guides you posted but the problem is the Server dont recognize my account and its telling me that my e-mail ad [..] View

Getting ignored..losing account..

9:17 am, November 5, 2014 I've been scammed and the guy who scammed me don't wanna give my account back. Ok i sent a ticket to gm but now they don't even look at it! I called for [VLT]'s help i called for [VL]'s help even for [..] View

any VL/VLT/GM You must read is urgent..!:

10:17 pm, October 20, 2014 Helli guys...i have submitted a ticket asking for my email change on my main account but the ticket has been closed. Reason "we can che k account logs just for a limited period of times" ok [..] View

NEW ACCOUNT CREATED as of sept. 30

10:17 am, September 30, 2014 Guys... Just created my account here in the Philippines. Everytime I click the Log-in bottom from the launcher a box appears and ask me to merge my account. What should I do. I think PH are not one of [..] View

"Your account is locked"

10:17 pm, September 25, 2014 Greetings, GM's! I have a locked account. This morning was played normally. Yesterday was selling one thing in the game. That would add - that diminishes the price between 18 and 22 people in the chat [..] View

Pls help me retrieve my old account

10:17 am, September 13, 2014 I didnt played for a month but when i want to come back, i cant verify my email anymore... i tried verifying but its not sending into my e-mail address... my e-mail address is johnville_06@yahoo.com m [..] View

Login problem

10:17 pm, September 6, 2014 Uhm.. I've got a problem with linking my steam account to my webzen account. Because I had a C9 account, But i deleted that one (accidently) Soo.. I deleted that account while it was linked with my st [..] View

Can't log-in to Webzen account or create new account?

10:17 am, September 5, 2014 'Ello everyone. I just finished installing C9 about an hour ago. I loaded up the launcher and began to try to log into my previous Webzen account. For some reason I couldn't log into my account, so I [..] View

What I like/don't like about C9

10:17 pm, September 4, 2014 Well this thread is all about my personal opinion, so feel free to comment but no haters please. Reasons why I play/like C9: 1. Because this game was recommended by my friends when it made it's open [..] View

Account blocked (different problem)

10:17 am, September 4, 2014 My account, like many others, has been blocked for no reason. I'm very upset as I've spent some money on this game because I was enjoying it and I wanted to buy some stuff from the cash shop. I've sen [..] View

Account suspended? You have GOT to be kidding me bro!!!

10:17 pm, September 3, 2014 Ok Now I'm just livid!!! Nice... Real F-ing nice. Account banned for illegal activities. WHAT FKKING "ILLEGAL ACTIVITY"? IF YOU DON'T TELL ME THEN HOW ARE WE SUPPOSED TO GET ANYTHING DONE!?! [..] View

Gold Bot Account Block--many players have been wrongfully blocked...

10:17 pm, September 3, 2014 Edit--Since I posted, I realized 2 out of 9 of our accounts (me and my fiance's) are not blocked. But 7 of them still remain blocked--several of which our main characters are on. Hello, I just want t [..] View

Paypal payment issue, Payment is suspended?

10:17 pm, August 18, 2014 Hey, it been over 4 days now and i did not get my Wcoins, it is not my first time purchasing Wcoins but this time i got this email and then nothing happened, Dear User, You recently made a Pay [..] View

Big problem with merging/updating my account.

10:17 am, August 18, 2014 So... The problem is about updating/merging my account or just not being able to log in. Firstly, I wanted to play C9 through Steam but it was impossible to link my old account (it was saying that my [..] View

Need help to reset my 2nd password PLEASE!!

10:17 pm, August 2, 2014 Hi, I forgot my 2nd password and my secret question. I ask help of GM or Admin to help me remove the 2nd password please. it is my account and and my email if you don't believe me you can ask anybody [..] View

Account Blocked For Illegal Activity? Why?

10:17 pm, July 28, 2014 Please kindly double check my account. I already submitted a ticket about that. I checked my account many times already but still it was blocked for unknown reason. And since your replied on my 1st ti [..] View

Can't Enter The Game

10:17 am, June 25, 2014 I convinced my friend to come back to the game but the porblem is that the only way for him to enter the game is to update his account. When he trys... View

Forums

Getting ignored..losing account..

Jan 22, 2015, 12:37 pm I've been scammed and the guy who scammed me don't wanna give my account back. Ok i sent a ticket to gm but now they don't even look at it! I called for [VLT]'s help i called for [VL]'s help even for[..] View

We couldn't match the entered username or password to a webzen.com account.

Dec 31, 2014, 9:30 pm <a href="http://prntscr.com/5n0cqv" target="_blank">http://prntscr.com/5n0cqv</a><a href="http://prntscr.com/5n0cqv" target="_blank">http://prntscr.com/5n0cqv</a><a href="http://prntscr.com/5n0cqv" ta[..] View

Big problem with merging/updating my account.

Dec 3, 2014, 7:32 pm So... The problem is about updating/merging my account or just not being able to log in. Firstly, I wanted to play C9 through Steam but it was impossible to link my old account (it was saying that my[..] View

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