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Continent of the Ninth Seal

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Can't Create Account! Help me

9:17 pm, December 29, 2016 I can't create WEBZEN account when I play on my Steam. It's always failed. Could someone please to help me? Something wrong with my Steam account? I just create a new account from WEBZEN website b [..] View

Error : You are not authorized to enter the selected world.

10:17 pm, June 18, 2016 You are not authorized to enter the selected world. Please try another world. that is what i received at the world-entering page. i had played this game years ago, now i want to play again. there must [..] View

topping up Wcoin for the first time

10:17 am, September 28, 2015 its been 2 days now since my payment and i havent received my Wcoin yet... how long is the usual waiting time Wcoin to arrive on my account?http://puu.sh/kqYgQ/34e9c7b271.pnghttp://puu.sh/kqYiP/1cd701 [..] View

Is there no way to unlock my account?

10:17 pm, August 18, 2015 I've sent in two tickets now, the first response saying there wasn't enough info and the 2nd saying my account was locked for spam (which was not me as I was gone for a year or so, since the Reaperess [..] View

Logging from "unusual" location

10:17 pm, June 16, 2015 Anyone else getting this stupid bug where a message about logging from an unusual location shows up even if you just try to log off and log in into the same account? It's pretty annoying to have to lo [..] View

cannot access old account

10:17 am, May 13, 2015 I tried and retried and ended up in failure, it's frustrating. Verification e-mails by dozens. none of it worked. I am still getting stuck with the ,,merge with gpotato,, popup. After i verify the mai [..] View

Need help about account transfer

10:17 am, May 6, 2015 Hi everyone! Anyone who could help me please reply im an old player who wants to play C9 again. I forgot my password and my old email has been blocked. And i was trying to transfer my old account to a [..] View

HELP PLS account locked

10:17 pm, May 2, 2015 My account was locked due to botkiller. I was not playing for several months, now i wanted to start playing again and bc of botkiller my account is blocked. I already sent ticket yesterday. Can someon [..] View

Inactivity leads to broke account?

10:17 pm, April 30, 2015 Hi, I've been inactive for more than a year and upon donwloading the game again and logging in to my level 60 Wind Sweeper my equipment and cash is gone. My cash in my warehouse is zero and my auspice [..] View

About Servers

10:17 pm, April 25, 2015 Can i ask? Im recently at UAE and I cannot access SEA server so I created in US server. My Problem is I'm going back to Philippines next week. So i will not be able to access US server when im in Ph? [..] View

no instant level 20 character option on new account?

10:17 pm, April 17, 2015 Just made a new account in an attempt to get the new pet but i can't find the option to create the new character, its normally below the reset character option but doesn't seem to be there, i haven't [..] View

first tiem buyer event question .

10:17 am, April 15, 2015 is this the first time for the account? or first time buying during the event ?????? so tricky in addition, before i bought some additional space item to increse my warehouse space but the two items' [..] View

Selling account?

10:17 pm, April 9, 2015 If I'm not remember wrong, isnt it illegal to sell account? I think I remember it since awhile, or is it changed? Cause I see one dude writing on worldchat whole days he trying to sell his account, an [..] View

MY ACCOUNT HAS BEEN BLOCKED!!

9:17 pm, January 30, 2015 what is happening to my account?? please give feedback im playing and when i logout and my brothers acc has been log in ang he plays on my pc for how many hrs. and when i log in again that message app [..] View

help! why i dont have my old characters when i already updated my account??

10:17 pm, September 7, 2014 i updated my account,, and it doesn't give a new user name or something, it remain my old username and pass.. and when i log, i don't have my character there.. please help?? View

Answer for my tickets

10:17 pm, September 7, 2014 Hi GM. I've sent two tickets recently, Ticket# 31634 and Ticket# 33422. This was your last answer to my last ticket# 33422 : We would like to confirm you that your ticket has been escalated to the pr [..] View

Login problem

10:17 pm, September 6, 2014 Uhm.. I've got a problem with linking my steam account to my webzen account. Because I had a C9 account, But i deleted that one (accidently) Soo.. I deleted that account while it was linked with my st [..] View

Can't log-in to Webzen account or create new account?

10:17 am, September 5, 2014 'Ello everyone. I just finished installing C9 about an hour ago. I loaded up the launcher and began to try to log into my previous Webzen account. For some reason I couldn't log into my account, so I [..] View

Account blocked (different problem)

10:17 am, September 4, 2014 My account, like many others, has been blocked for no reason. I'm very upset as I've spent some money on this game because I was enjoying it and I wanted to buy some stuff from the cash shop. I've sen [..] View

Your account is blocked for illegal activities

10:17 pm, August 12, 2014 what is wrong with my account?, what illegal activity did i do?, can you people of webzen c9 review or investigate my account for what so ever did i do illegal?, WEBZEN Username: knoxx227 View

Jumping Event! Question?? please answer thanks!

10:17 pm, August 11, 2014 Does August 12th, 2014 (UTC) = TUE 7am for +8 GMT? and also why does i cant delete my level 1 character in my account? i couldnt make event characters on my main.. lol! View

second password!!!!

10:17 pm, August 11, 2014 hello, I'm a long time without playing back now. I have a problem, I do not remember a second password and can not get out of Safe Mode. I lost my account? GM please help me !!! View

jumping event bug???

10:17 pm, August 5, 2014 im wondering if this is bug or jumping lvl50 limitation per account? after creating 5 lvl 50 character and creating again another character .. i notice that my newly created character is level 1 , but [..] View

Missing characters after account update

10:17 am, July 18, 2014 Hi, As mentioned in topic title, I logged into my account after update only to find only a lvl 4 character while the rest of my characters are missing. Apparently my account merged with another accoun [..] View

Forums

help! why i dont have my old characters when i already updated my account??

Dec 22, 2014, 4:37 am i updated my account,, and it doesn't give a new user name or something, it remain my old username and pass.. and when i log, i don't have my character there.. please help??[..] View

Can't log-in to Webzen account or create new account?

Dec 20, 2014, 9:05 pm 'Ello everyone. I just finished installing C9 about an hour ago. I loaded up the launcher and began to try to log into my previous Webzen account. For some reason I couldn't log into my account, so I[..] View

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