10:17 am, March 28, 2018
Greetings
C9 Actionist,
Here is the list of in-game names of our Volunteer/Volunteer Trainees from each server. If you have any questions while you're playing the game, you can contact our VL/VLTs by [..]
View
9:17 am, March 4, 2018
First of all i want to you know who use my name was at my blacklist from 3 years. Reason ; he was talking unnecessary about TÜRKs, i saw and i had SS too, but by the time passed i thought i [..]
View
9:17 pm, February 27, 2018
[Updates]Sacred Enhance Stones, Sacred Enhancers and Sacred Enhance Crystals have been changed for safer enhancements.
Item Name
Normal
Rank 2
2 Plus
Sacred Enhance Stone
+9
+11
+15
Sacred Enhancer
+9 [..]
View
9:17 pm, January 26, 2018
we hope its a new wind coming from webzen for c9
in the last week we saw some topics in c9 page, more than what we saw in the last few months.
i know im talking in bahalf of large piece of the communi [..]
View
9:17 am, January 26, 2018
[Updates]Gunslinger has been renewed
Dungeon Support system has been removed
Christmas decoration in town area has been reverted
All continents’ dungeon clear bonus gold has been adjusted
Ep [..]
View
9:17 am, January 18, 2018
I've tried many times reopening my ticket but it always fails when submitting.Is there a problem on the support page?
My account was hacked.All my important stuffs/money in the game are gone..
Really [..]
View
9:17 am, January 9, 2018
Hi.
Playing with my warrior now ( i use pets to reach 43 )
i was doing red quest to get SP so i decide to open the support box to get accel weap to it more fast and the pet...
so i opened it and i do [..]
View
9:17 pm, December 23, 2017
I have a jump char lvl 69, i go top up cause i want to instant lvl 71 thats why i buy 20 gold coffer r6 then the growth support chest from lvl 70 was lost. i combined the fast growth support coin from [..]
View
9:17 pm, December 19, 2017
[Updates]
1. Shadow Dungeon
- Expert Difficulty has been added.
2. Valor System
- Dungeon Support function has been removed.
3. Rahkdan’s Invasion System
- UI Improvement
4. Akene’ [..]
View
9:17 am, December 19, 2017
Webzen, don't disable support system, DELETE Evil's hideout instead. The day of Evil's hideout event is a day when there's NO event. Many people would confirm that, so please take that as a suggestion [..]
View
9:17 pm, December 17, 2017
When you create jump char , jumping basic support chest doest not have expire day.... did you know that" "WEBZEN".
We are thankful for '' Pendant of time '' doesnt work on jumping event [..]
View
10:17 am, October 26, 2017
read it well..Maybe dangerous...
webzen and team..
A) issue
1) vltTheokoles is the old KITE user...
2) vltGanciov , #Epicc9 played him name faigan . YOUTUBE CHANNEL videos have . when Vlt hidden all v [..]
View
10:17 pm, October 21, 2017
We all know that the situation here is going downhill as WEBZEN has been noticeably neglecting C9. All they have been doing is rotating cash shop sales for power craving folks. Anything related to add [..]
View
10:17 pm, October 15, 2017
Dear GM,
I am a veteran player of c9 and started playing this game 5 years ago. Along the way I have played Pvp and pve a lot. For this reason, I have many Pvp and pve rivals. The behavior that Pvp an [..]
View
10:17 pm, September 18, 2017
Hello Forum,
I haven't played C9 in about 2 years so now I wanted to come back and play. I upgraded my Account which worked without problems - I logged in and all my characters are gone. I contacted t [..]
View
10:17 pm, August 21, 2017
Hi.
Guys i got one jump BD ( 2 or 3 years ago ) and never play with she before...
So, with that new BD rework my build is OUT now...
So... the question is !
I have : Witchblade Support Chest [Lv52]
An [..]
View
10:17 pm, July 2, 2017
Good afternoon dear
I hereby suggest that you evaluate certain upgrades in the Support system:
- Button to authorize or not that a player enters the dungeon, how the party system works;
- If player e [..]
View
10:17 pm, June 27, 2017
There should be a way to disable volunteer help in the new intrusion system. ' Allow parties " option does not work to keep them out. Not because intrusion is on means that someone wants help. Vo [..]
View
10:17 pm, May 31, 2017
i just bought my EPIN(s)... then like usual i want to redeem it at https://pay.webzen.com/RedeemCode/EnteringNumber
It Said...
Error Code: 90740
An error has occurred while verifying your code. If th [..]
View
10:17 pm, May 6, 2017
Hello maybe can someone help me with this. I first time try purchase wcoins when all steps are filled, I got this ,,Your transaction cannot be processed right now.
Please contact Customer Support for [..]
View
10:17 am, May 2, 2017
Greetings All,
Congratulations on successfully showing how good you guys really are! It does me proud that you guys really are as amazing as you say. That being said, out of all of the Event Participa [..]
View
10:17 am, April 26, 2017
Hey,
I'm a old player and I'm getting back now to the game, when I login in the game today, I received a box with some items, someone can let me know how I can use this items?
1. Accel Weapon Exchange [..]
View
10:17 pm, April 15, 2017
So, I submitted a ticket under 'Game issues & bugs' requesting an answer for the issue of classes that need both weapons enhanced compared to classes that require one weapon to be enhanced. No [..]
View
10:17 pm, April 11, 2017
I know this question has been raised several times before, but I can't withstand WEBZEN's ignorance on providing this pivotal information as we still have people who agree that there is cap for Critic [..]
View
10:17 am, April 1, 2017
Greetings All,
This is the Official Forum post for the No-Hit Challenge EVENT for this month.Here are the steps that you will need to follow to submit your entry:Before starting the Run, Players will [..]
View
10:17 am, March 30, 2017
what can i do about my 2nd password, i cant use my items when i log in. because i forget my second password. im a returnee player, iv been inactive for too long thats why i forget it. pls help me c9 s [..]
View
9:17 pm, February 26, 2017
i am send ticket in supportMy TicketsTicket Summary233373
Escalated
15:25 JAN 28, 2017
02:45 JAN 30, 2017
C9 > Restoration Request
Hacked
Ticket Details
15:25 JAN 28, 2017
Providing applica [..]
View
9:17 am, February 23, 2017
So I was thinking why this book potential is so wasted? This book is known as one of most useless books in game - in my opinion - wrongly. It could be pretty good book (unless you have better since it [..]
View
9:17 pm, February 20, 2017
Since Scout Class doesn't have separate Skillbook sets for STR and WIS (compared to Taoist STR/WIS and Elem Shade/Shine) and i think 95% scouts are WIS so, why not remake scout into full WIS/Magic ty [..]
View
9:17 pm, February 7, 2017
Today C9 Support Team annouced last maintenance 31 Jan immplemented 50% resistance cap in PvE, which applies to all PvE content, but mainly to Rakhdan Elite and Humanoid resistance bonuses on Epic equ [..]
View
9:17 am, January 20, 2017
So I've seen that webzen did a rework on shadow. Awesome, shadow was the first class I played. But now. We got alot of other classes that need a rework etc. Demonisher. There are literally. No demonis [..]
View
9:17 am, January 4, 2017
New Ticket# 228699
Can I please get some help here? None of this makes ANY sense...
So I get a support case answered on why my account was banned for illegal activity. Mind you I just play the game, b [..]
View
9:17 pm, December 30, 2016
I thought i did post this on general discussion since someone already did it on the issue feedback and yet not a single reply.http://imgur.com/a/M0ufr
I not really sure on how to fix this error.
I try [..]
View
9:17 pm, December 17, 2016
Do I log in to activate the product, select the server, the character, put the product code, and when to confirm the placed information, it does not end.http://ipic.su/img/img7/fs/Redeemcode.148200445 [..]
View
9:17 pm, November 6, 2016
A lot of users of Akene server would know how much of enjoyment certain person gets from his freedom of speech.
nvm the size of ego that has it's own gravity. (second thought that may be what's causin [..]
View
10:17 pm, October 11, 2016
I started to play c9 in 2013 and do 2 days ago i decide to play again the game with 2 friends , but i'm having this issue that not allowing me connect the serv.
Things that already done
-Re-install th [..]
View
10:17 am, September 16, 2016
Please clean then migrate.
Delete the assassin class.
Delete the battle maiden class.
Delete the blade dancer class.
Delete the erta class.
Delete the magic mode of taoist class.
Delete the night stal [..]
View
10:17 pm, September 9, 2016
This "Support" of Webzen is ridiculous !!!!!!
Ticket # 202255
I send ticket with recorded bug "mini-games card" (18:33 AUG 03, 2016) with that movie https://www.youtube.com/watch?v [..]
View
10:17 am, September 3, 2016
10:04 SEP 02, 2016
Dear player,
We deeply apologize for the delayed response.
The rewards has been already sent to your character "Zklandrina". If you had any problem receiving the ite [..]
View
10:17 pm, August 16, 2016
Webzen Support Team,
I don't recive my Giant Trade Union Colossus Trade License 2 (Awakening) from "Max Level Event".
We work hard for get the max lvl in time, and all don't recive the prize [..]
View
10:17 am, August 10, 2016
Is it safe to delete C:\Windows\AppPatch\AcLayers.dll?
Hello there!This is an automated response from the Support team of Wellbia Co., Ltd.Hmm, seems like you have some troubleshooting issues with you [..]
View
10:17 am, August 7, 2016
Hello, I havent played the game for a year or two, and recently I wanted to come back and downloaded the game all over again; when I tried to enter the game I found out that my account got locked. I d [..]
View
10:17 pm, August 1, 2016
" Greetings C9 Actionists,We will be performing a scheduled Service Maintenance on August 2, 2016 (UTC).
Further details regarding the maintenance are listed below for your reference.[Continent o [..]
View
10:17 am, July 30, 2016
Ticket #
188834
Status
Report Received
Date Created
13:24 MAY 10, 2016
Last Updated
05:17 JUN 15, 2016
--------------------------------------
~
Last Updated
05:17 JUN 15, 2016
Response
D [..]
View
10:17 pm, July 23, 2016
I have a Nvidia GTX 980, My default resolution is 1920x1080. When I launch into C9 with such settings Windowed it appears in the top left of my screen, Fullscreen it appears in the bottom right of my [..]
View
10:17 am, July 22, 2016
Hello,
So, here we go again :
On 26th April 2016, after the scheduled maintenance, the 7th anniversary event started, and ended at 24th May 2016. In this event, there were WCoin attack event and Begin [..]
View
10:17 am, June 18, 2016
Hello everyone. I have a complaint about old characters. Right now, the game takes you a box named Hero Support Chest when you create a new character. I am old player in game and automatically I have [..]
View
10:17 am, June 11, 2016
Somehow we have a nerfed version (why am I not surprised?) of all fireball books compared to Japanese C9, where they are not very popular, but still viable at least. Our book is 5 (yes, FIVE) times we [..]
View
10:17 pm, June 2, 2016
İm not have box.I do not know what happened this adventurer support gift chest.Webzen pls can you give me again.İ need this help me pls.(SORRY BAD ENGLİSH)
Thnx webzen im wa [..]
View
10:17 pm, May 7, 2016
So i lvl up my new valkyrie up to lvl 67 and i got Giant Trade Union Colossus’s Trade Right as i suposes to do . I open the chest and it droped me some kind of xp books . But there is a prob [..]
View
10:17 pm, April 11, 2016
I have been trying to submit a ticket for hours on the C9 Webzen support page, redirect upon clicking "submit a ticket" takes me back to the Webzen home page. My issue is; when I log in it a [..]
View
10:17 pm, April 11, 2016
I have been trying to submit a ticket for hours on the C9 Webzen support page, redirect upon clicking "submit a ticket" takes me back to the Webzen home page. My issue is; when I log in it a [..]
View
10:17 pm, April 11, 2016
I have been trying to submit a ticket for hours on the C9 Webzen support page, redirect upon clicking "submit a ticket" takes me back to the Webzen support home page. My issue is; when I log [..]
View
10:17 am, March 28, 2016
One day my account was blocked for illegal activities for no apparent reason.
I asked via tickets what's up, they said it was "blocked for being involved in a hacking incident and receiving stole [..]
View
9:17 pm, March 21, 2016
hello webzen..my problem is?i accidentally sold my hero support chest on my BERSERKER level 24.. i only do it cause my inventory is full of items but my bad it suddenly blackout and its all gone..the [..]
View
9:17 am, March 16, 2016
Hi everyone, I’m a Full time PVE player whom spend all my days and times farming dungeon and of course not forgetting spending wcoin too.
Well what made me to have the motivation to do that? [..]
View
9:17 pm, January 22, 2016
I read all topics about of this I'm new player in C9 but I can't play What do you waiting for change protect system 3 years?! I need help why its kicked me everytime -.-Hello there!This is an automate [..]
View
9:17 am, January 18, 2016
Dimmensional Fissure ONLY!
To break dim shield, you want to do a lot of damage in a short amount of time.
I would like the community's knowledge in helping decide which class breaks dim shield the bes [..]
View
9:17 pm, January 12, 2016
Change the 15-day limit to unlimited (or 3650 days so they can't be used for random combine) - so that new players at least get a kickstart into the endgame.
There are only 2 books that the coupons co [..]
View
9:17 pm, January 10, 2016
I see that LOTS of players are complaining about the Jump Event, and when I say "lots" I mean more than 20! I always liked to play C9 but this game not having a Support Center or something i [..]
View
9:17 am, December 30, 2015
sorry for my bad eng
I decided to play c9 to eu server after half of years and i seen a problem "Your account is locked. Your account is subject to Your account has been permanently suspended. [..]
View
9:17 pm, December 29, 2015
First of all, hello everyone.
I am about to create my 1st char ever in this game and i wanted a short advice, please.
Can you tell me which are the main support classes of this game? Like healer? Or s [..]
View
9:17 am, December 26, 2015
I think Fire Support book is bugged, I don't notice any damage increase, I actually think the damage even decreases. When I open the character menu I don't see any increasing. In addition, I've tested [..]
View
9:17 pm, December 25, 2015
Hello guys. I was playing C9 normal and last night i got disconnected with message "Server has terminated the connection. When i tried to relogin it said "Your account is locked." I tri [..]
View
9:17 pm, December 14, 2015
Hello friends and support C9 have a problem yesterday im send tikect "#161258" becouse Im have one issuse with my account and email.com I want to avoid confusion because last Friday I sent [..]
View
9:17 pm, December 12, 2015
I have tried for bout an hour now to link my steam account with this account and I am still unable to all I get is this error codeError Code: 91306. I have searched high and low in support for an answ [..]
View
9:17 pm, December 1, 2015
Dear WEBZEN,
Who are you trying to fool with this event? I see many players quit everyday and you do nothing but add money-milking related events?!!!
FIRST, YOU NEED TO MARKET THE GAME IF YOU WANT TO [..]
View
9:17 pm, November 27, 2015
So I decided to get this game a while back, and finally got the download started a few days ago. Just to find out you use your OWN downloader, and I can't download it manually. Normally that's not a b [..]
View
9:17 pm, November 24, 2015
I am new to the game, so far I played it during last 3 days. I find it incredibly inconvenient if your character cannot teleport around town, and my new characters do not receive any wings from the su [..]
View
9:17 am, November 24, 2015
[Updates]1. Ancient Arena UpdateIf you cannot find the [Enter Ancient Arena] button when talking to Portal Mage:Please abandon the Ancient Arena quest received from Portal Mage and try again. We will [..]
View
9:17 pm, October 31, 2015
~Witchblade Rebalance event
Global - headpiece gear
JP - Rebalance chest ( inventory Expansion Scroll + 7days wing + weapone Materials + Etc) and lev67 reward is your want P-rare skillbook. and new [..]
View
9:17 am, October 25, 2015
Why can't I use the same account name and the same forum name I had before? Why is there no direct support contact? I've tried every possible link. One link REQUIRES that you enter the exact date your [..]
View
10:17 pm, October 20, 2015
1. They brought back old gear sets on the shop as asked by some players.
2. More importantly major buffs for the Witchblade classes(the class family/tree which needs it the most) will come in one week [..]
View
10:17 pm, October 20, 2015
As we all have known about the upcoming change on WB on October 27th: http://c9.webzen.com/news/webzen%20n...lade-rebalance.
Herein i have a simple question about upcoming new Warden: Will those skill [..]
View
10:17 pm, October 12, 2015
Hello,
The whole thing is about improving our Friend/Block list. Friend list - I have nothing to add. But "Community/Block" tab mechanism could be improved in such a [..]
View
10:17 pm, September 30, 2015
Apparently, WEBZEN prefers to implement a new idea if it 1) produces RNG results for continuous profitability, and 2) can be an item purchased from the Cash Shop. We made several suggestions to improv [..]
View
10:17 am, September 30, 2015
Since my Character is lv 13 i dont get anymore quest, im 15 rightnow but im stuck in the history and in my lv cus leveling only with dungeons is a little hard. And if i keep with this problem i can't [..]
View
10:17 am, September 24, 2015
The perm ones work, but do those "consumeable-dungeon" ones work in pvp?
The name of them makes it seem like they do not, but many people say they do.. has there been any tests done/if so an [..]
View
10:17 am, September 10, 2015
First of all, as in the title, my account is locked for "Cash trades" reason.
Second, I've filed a support ticket 2 days ago and I'm starting to think that I'm being ignored by Webzen custom [..]
View
10:17 pm, September 1, 2015
We appreciate all these new events and updates. We really do. Thanks.BUT.. how about helping us resolve issue that we sent out in tickets?? would be better if tickets will be resolved in a timely mann [..]
View
10:17 pm, September 1, 2015
Dear Webzen/C9 support teamI like to express my disappointment and grief. I have pending tickets regarding my missing bastet and NO REPLY WHAT SO EVER.. WHY ???I have been a loyal player BUYING WCOIN [..]
View
10:17 pm, August 29, 2015
My pc said that C9 was not responding and when it started back to respond,my hero support chest accidentally got removed. Webzen can u please restore my hero support chest lvl 50 for my hunter,his nam [..]
View
10:17 am, August 14, 2015
Hey. So I just hit level 45 with my two character and when I open my hero support chest for that level and poof they are are gone. By the way these character were created back when the level cap was [..]
View
10:17 pm, August 12, 2015
I'm sure price inflation is one of the biggest issues that make people quit the game. Players who cannot use cash but in-game gold are left with no choice but to leave this game for good. WEBZEN hasn' [..]
View
10:17 pm, August 10, 2015
Hello !
I had same problem for two days, i've been looking for solutions ! (Yeah ! Really wanted to play C9 )
Finally i found a way to solve this problem by downloading the game client on the officia [..]
View
10:17 pm, August 9, 2015
Ok,I should start. 25/07/2015 08:30 (UTC)... Time,when my C9 got ripped by freaking error with code 10060 (i can't connect server (EU)) . I already checked all about my PC,my provider,my WiFi router,c [..]
View
10:17 am, August 6, 2015
So, about 4~5 days ago i tried to come back and play this game, with my lucky i have to update my account, i tried, but i cant update the account so i opened a ticket, thinking it will be worth my tim [..]
View
10:17 am, July 29, 2015
Greetings
C9 Actionist,
After alot of consideration and input from our users, we would like to provide the selected Volunteer Trainee list as below.
Please ask for help to any of the listed players i [..]
View
10:17 am, July 28, 2015
2 years and still no answer on my ticket wtf is going on in here .. where are those gms .. where are the fake support as they claim .. 2 years gone and still no fokin answer all i got is in progress f [..]
View
10:17 pm, July 21, 2015
Has anyone recently get their account compromised? Just got mine back and my account name was changed to a bunch of letters and numbers. Tried putting in a ticket to see if I can get it changed to the [..]
View
10:17 pm, July 19, 2015
This topic is more like about major Scout overhaul as the things that I'm going to suggest here will illustrate the true meaning of scout (in my opinion). There are many things that I thought about re [..]
View
10:17 am, July 16, 2015
I read about this Steam issue over a year ago and it still exists?Error Code: 91306
An error occurred while registering your information. Please try again.
If the problem persists, contact Customer [..]
View
10:17 am, July 13, 2015
So, I have a lvl 20 Hunter character from the previous JUMP event, still have the [Class Change] chest & when I tried to use gave error "This Class cannot be changed". I decided to u [..]
View
10:17 am, July 10, 2015
So i submitted a ticket since im a returning player and i basically told them everything i remember. I waited only to get a message to give more details which i replied to. ITS BEEN 7 DAYS!!!! how lon [..]
View
10:17 am, July 10, 2015
Greetings
C9 Actionists,C9 Support Team would like to show our appreciation to all users for creating such a supportive environment. According to the needs of growing community, we are looking for mor [..]
View
10:17 pm, July 7, 2015
I came back to c9 but my characters are gone.
I tried to merge with gpotato but it did not work.
I cant merge with steam. Error Code: 91306.
I sendt a ticket but they wont answer.
What can I do?
I als [..]
View
10:17 pm, June 29, 2015
Ok after I see the pvp tear topic I also wanted to make a pve tiers for classes and suggestions to make them more balanced. I’ve been playing this game since the CBT and I tried all of the c [..]
View
10:17 am, June 28, 2015
Hi,
First of all I would like to emphasize a PET is a good companion in DGN run, helpful and useful (or more useful).. if the RIGHT pet is accompanying you.
Not only me, but some of my friends express [..]
View
10:17 pm, June 6, 2015
¡Hola! Soy una nueva jugadora de C9 y lo que quiero es encontrar a alguien con el que jugar. Puedo usar cualquier clase (aunque no suelo ser tanque sino support o dps) y adaptarme al compa&a [..]
View
10:17 pm, June 4, 2015
Quest says to **** 25 monsters on any difficulty.
I did this quest 1 time on Normal, 2 times on Hard, and 2 time in Expert.
The number of the monsters I ****** in this quest is still 0/25.
By the way, [..]
View