10:17 am, April 14, 2018
DETAILS OF THE EVENT: SERVER: EU - RakdhanDATE: 15.04.2018.TIME: 19h UTCPLACE: ArenaDESCRIPTION:
Players who want to participate in this event, need to apply on this topic, by writing down:Name of t [..]
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9:17 am, March 7, 2018
Hello Everyone,We’re helding the recruitment of volunteers via applications. We like the recruitment to be this way to give everyone a chance to be part of the volunteer of the servers. The [..]
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9:17 am, February 22, 2018
Greetings,
As we would like to strengthen the communication of our player base we have decided to create an official Discord Server for C9.
The goal of this Discord Server is to improve the response o [..]
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9:17 am, January 18, 2018
I've tried many times reopening my ticket but it always fails when submitting.Is there a problem on the support page?
My account was hacked.All my important stuffs/money in the game are gone..
Really [..]
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10:17 pm, July 22, 2017
Hello i purchase starter pack DLC from steam and i can't press confirm button from redeem. i press and nothing happen i submit ticket but i wait long time for respond.
Ticket number : 243074 05:21 [..]
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10:17 pm, July 9, 2017
Hello everyone, for those who don't know me, my Nick is U96DasBoot I play on Server US as a ranger. Today I come here to make an appeal to GMs and developers. Because many players have left the game, [..]
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10:17 pm, April 15, 2017
So, I submitted a ticket under 'Game issues & bugs' requesting an answer for the issue of classes that need both weapons enhanced compared to classes that require one weapon to be enhanced. No [..]
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10:17 am, April 1, 2017
Greetings All,
This is the Official Forum post for the No-Hit Challenge EVENT for this month.Here are the steps that you will need to follow to submit your entry:Before starting the Run, Players will [..]
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10:17 am, March 29, 2017
This seems like a reoccurring issue for webzen.
When they patch something, They seem to miss out certain parts of the update.
It makes me believe that C9 studio has no communication with the GM team.
[..]
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10:17 pm, September 1, 2016
Work in Progress ​Introduction:This page is a continuation/update of Noctous's work, so all credits go to her and to the players who contributed to providing helpful tips and information on [..]
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10:17 pm, August 26, 2016
I submitted ticket #205471 on 23-AUG-2016, regarding my previous tickets.
But it's not solved yet which means that I couldn't play c9 normally over 4 days.
When it will be solved? I know my issue has [..]
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10:17 am, August 23, 2016
I submitted tickets for 2nd password and think it is confirmed by webzen.
When can I play my c9 char normally? I can do nothing now even token events will end today!
My ticket number is 205112 &am [..]
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10:17 am, August 6, 2016
Hey, It's been awhile since I played C9, sadly I dont remember my 2nd password, I tried 5 times what I thought I had, and now it is locked for the upcoming 24hours (again), and I cant make a new one b [..]
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10:17 am, July 30, 2016
Hello!
When I tried to log into an old account I saw that I had to merge my account and uppon trying to do that it showed me that the account was linked to a gmail that was deleted long ago. I have al [..]
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10:17 am, June 26, 2016
This is pretty damn non respectful to totally ignore peoples tickets!
I've submited 2 tickets, one 2 weeks ago, and one 6 days ago, both are still open, not even a reply they have read them or anythin [..]
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10:17 pm, May 9, 2016
Hello! Attention actionists from Akene server!
Our volunteer group is currently holding 2 events in our server and we decided to make a re-arrangement the schedule for our events!
Our volunteer will [..]
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10:17 pm, April 11, 2016
I have been trying to submit a ticket for hours on the C9 Webzen support page, redirect upon clicking "submit a ticket" takes me back to the Webzen home page. My issue is; when I log in it a [..]
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10:17 pm, April 11, 2016
I have been trying to submit a ticket for hours on the C9 Webzen support page, redirect upon clicking "submit a ticket" takes me back to the Webzen home page. My issue is; when I log in it a [..]
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10:17 pm, April 11, 2016
I have been trying to submit a ticket for hours on the C9 Webzen support page, redirect upon clicking "submit a ticket" takes me back to the Webzen support home page. My issue is; when I log [..]
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9:17 pm, March 23, 2016
I finished Guardian's Tower least once a day, and it's not very efficient to always farm in that place, because I can finish Guardian's Tower for 40minutes average, and granted with a poor reward as a [..]
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9:17 pm, March 1, 2016
Hello,
I have an issue with my secondary password. I have stopped playing for some time and I forgot the secondary password. When I have entered 5 times a wrong password the system locked the use of t [..]
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9:17 pm, February 15, 2016
Hello, I too ka brake from the game and now i want to come back but i don't remember my password nad the e-mail i used no longer exists. i think i remember the username. I was grinding so much on that [..]
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9:17 am, February 3, 2016
Please if any player who didn't receive the reward from the awakening, Please submit a ticket through this form, it will directly deliever to GM.
Our volunteer team will try to do our best to help to [..]
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9:17 am, January 4, 2016
Hello Actionist from US!
Here it comes in our server!
Our volunteer team decided to make 2 vs 2 Team Match Tournament for players who loves to show their skills and techniques!Schedule for the Tournam [..]
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9:17 am, January 1, 2016
Hello Actionist from US!
Here it comes in our server!
Our volunteer team decided to make 2 vs 2 Team Match Tournament for players who loves to show their skills and techniques!Please check the rules a [..]
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9:17 pm, December 1, 2015
Dear WEBZEN,
Who are you trying to fool with this event? I see many players quit everyday and you do nothing but add money-milking related events?!!!
FIRST, YOU NEED TO MARKET THE GAME IF YOU WANT TO [..]
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9:17 am, November 11, 2015
I've submitted a ticket about secondary password removal to WEBZEN. I still got no answer. You think you can give my ticket number to GM? Ticket number is #155265 Please,Can some VL/VLT give it to GM [..]
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10:17 am, October 15, 2015
I am a holder of a level 7 guild. It's a small and private guild and I use its warehouse to store a lot of items in. I don't know about other guilds but in my guild warehouse there's always a mess aft [..]
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10:17 pm, October 12, 2015
How can u have a business like this. I payed for my stuff and didn't reserve my ingame cash. My money has been taken away from my Card on Paypal and what the outcome nothing i gets nothing. 149674 her [..]
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10:17 pm, October 2, 2015
hi, i submited a ticket no 147924 about my accout .... YEsterday i was playing ok, and today i came back after work , trying to log in and it says that my account is locked... for glitching or somet [..]
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10:17 pm, August 31, 2015
Topic title. Which is odd, because I did complete the quest for it long ago on several characters. I initially noticed only on my Guardian and already submitted a ticket about it... but it actually se [..]
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10:17 am, August 27, 2015
Dear GM/Webzen,
I was so excited about the new pet, but now I am getting 0.0009% interest in playing the game anymore.. the DC+inventory glitch rearange+missing items happen and now missing my 2 pets [..]
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10:17 pm, August 9, 2015
Ok,I should start. 25/07/2015 08:30 (UTC)... Time,when my C9 got ripped by freaking error with code 10060 (i can't connect server (EU)) . I already checked all about my PC,my provider,my WiFi router,c [..]
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10:17 am, August 7, 2015
So I have found myself unable to purchase Wcoins in any way, shape, or form and I have become incredibly frustrated by this. Have tried every option on the webzen website that I have available, and al [..]
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10:17 am, July 13, 2015
So, I have a lvl 20 Hunter character from the previous JUMP event, still have the [Class Change] chest & when I tried to use gave error "This Class cannot be changed". I decided to u [..]
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10:17 am, July 10, 2015
So i submitted a ticket since im a returning player and i basically told them everything i remember. I waited only to get a message to give more details which i replied to. ITS BEEN 7 DAYS!!!! how lon [..]
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10:17 am, July 10, 2015
Greetings
C9 Actionists,C9 Support Team would like to show our appreciation to all users for creating such a supportive environment. According to the needs of growing community, we are looking for mor [..]
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10:17 pm, June 25, 2015
I have been receiving this security alert for weeks whenever I was trying to get into the game. The login is just fine, it only happens on the loading screen after choosing character. The error messag [..]
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10:17 am, June 13, 2015
I recently came back to this game after having quit for a couple of years and do not remember the secondary password/verification hint that I put when I first made the account. I already submitted a t [..]
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10:17 am, May 31, 2015
Hi Guys, heard about Maiden nerf thing going on and donno when it will happen.
Ok on maiden, one thing is i believe all of the maiden players will gonna quit c9 if webzen has done improper action and [..]
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10:17 am, May 2, 2015
I received an email 3 months back from a Simon Sandrock relating to some foreign ip address using my account. And I was told to submit a ticket with my information (ticket number 96678) and it will be [..]
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10:17 pm, April 17, 2015
help my email provider closed and I lost my mail address I used to register here, now I cant modify my email in my webzen profile bcs it asks me to verify my mail... lol what can I do? help pls I cant [..]
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10:17 pm, April 17, 2015
Hi GM,
Good afternoon, I still get error "Unable to top-up as your account and in-game activities do not meet the necessary requirements". In Ticket # 104595, you said "As a safety prec [..]
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10:17 am, April 16, 2015
Hello comunity,I have an issue with the game resolution,when i start the game it starts with a bigger resolution than my monitor and im not able to see a big part of the screen,i wasn´t even [..]
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9:17 pm, March 24, 2015
Is not that big but really made me upset..
I was buying and offer this guy to buy.. the new Mystic Chest gear for 50m (which have in To at 60m) .. i think my offer is still decent right?
He replied ba [..]
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9:17 am, February 23, 2015
Greetings actionists!On March, there will be a 1 vs 1 tournament, rewards will be given to 1st, 2nd and 3rd place.
To apply for the tournament, please click the link below. Also if you feel free to st [..]
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9:17 am, February 16, 2015
Hello there
We are currently planning to have a tournament in US server.We are working the rules to make the tournament as balanced as possible; there will be certain restrictions to certain skills b [..]
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9:17 pm, February 2, 2015
Hi, there was an issue with the wcoin transaction after I purchased wcoins via Skrill, and I submitted a ticket asking you to fix the problem more than 2 weeks ago. The Billing Department then sent me [..]
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9:17 am, January 2, 2015
Whenever I try to buy WCoin with my Visa card I get a certain error, I don't use paypal or any other of the other methods and I would love to spend money on this game but unfortunately this happens. I [..]
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9:17 am, December 31, 2014
Good evening, I have a problem and submit a ticket* 72479 *not received my 40% after maintenance of the paypal transaction you make for W Coins?? I received 3600wcoins but 40% of the $ 30 (3000wcoins) [..]
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9:17 pm, December 25, 2014
Hi C9 team,
Please help, I submitted a ticket with # 70788 (04:18 DEC 24, 2014), no reply yet.
Issue is also, with reference to my ticket # 66261. Where I had an issue with the use of Karma Koin Card [..]
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9:17 pm, December 21, 2014
Hi C9 Team,
Good morning. I already submitted a ticket (#69081), but just want to get some faster answer from here. So, I have a question regarding the [C9] Event - Get MORE than what you pay for! Spe [..]
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9:17 am, December 21, 2014
Hey, after i merged my Account all of my Characters were gone.
I submitted a ticket and they told me that my Characters are still there. Well i cant find them.
So I submited a second ticket and after [..]
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9:17 am, December 16, 2014
you should rework your entire website its horrible to navigate and when i finally find where to submit a ticket it wont even allow it. bit over the errors. i just wanted to make an account download th [..]
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9:17 pm, December 11, 2014
I've been trying to play this game for three days now and one no has given me a straight answer for this problem. Every time i press start and select a server, windows starts to load and then windows [..]
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9:17 am, December 10, 2014
Hi,
actually I'm having issue using Karma Koins.. CODE was validated, but will not push thru to complete.. will have error saying "OOPS AN ERROR HAS OCCURED".. I already submitted a ticket.. [..]
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9:17 am, December 9, 2014
Hi,
Good morning. Previous PayPal delay issue was resolved, experiencing a new issue with KARMA COIN ..Oh boy we have lots issue here .. well, yes, Paypal worked, but afraid my wife will get angry if [..]
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9:17 am, December 9, 2014
C9 Christmas Video Making Contest 2014
This is open to all C9 players who want to share the Christmas spirit to the rest of the world by putting their creativity and talent through video.Participants [..]
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9:17 pm, November 21, 2014
i forgot my 2nd password. i also forgot my secret question and the answer,because i have not been playing c9 for a long time now,i submitted a ticket already but that was 4 days ago, my ticket number [..]
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9:17 pm, November 17, 2014
I've already seen that the results of the event have been released but I didn't appear on the list of winners (I named the second pet Anubis) and I also did it the first day of the event so it would b [..]
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9:17 am, November 6, 2014
i forgot my 2nd password. i also forgot my secret question and the answer. it is because i have not been playing c9 for a long time now. i submitted a ticket already but that was 5 days ago. im waitti [..]
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9:17 am, October 27, 2014
What does this mean? I can't login on my wifi but I can on my phone? Anybody got a suggestion I can use? I'm kind of really getting tired of something always happening to my account or whatever the ca [..]
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10:17 pm, October 20, 2014
I submitted a ticket with the missing iformations that WEBZEN asked for but as i understood [VL]Noctus told me that GM's does not working in week-ends..so tomorrow is Monday and i hopr any GM can help [..]
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10:17 pm, October 20, 2014
Helli guys...i have submitted a ticket asking for my email change on my main account but the ticket has been closed. Reason "we can che k account logs just for a limited period of times" ok [..]
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10:17 am, September 26, 2014
I submitted this ticket over 3 weeks ago, but it has not been answered.
I am posting this here because it probably affects a good number of players whose accounts were migrated from gPotato, who are p [..]
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10:17 am, September 23, 2014
Greetings
C9 Actionists,
Are you eagerly waiting for the next new class or new continent updates? Do you want to give us some suggestions on the existing contents? Do you want to enjoy whole new event [..]
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10:17 am, September 18, 2014
Hello everyone,
It's Cat here.
As I announced during last month, I am here to announce the competition winners!
Please note that because we had a tie for Community's Choice prize, I just decided to gi [..]
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10:17 pm, September 15, 2014
The game is great, i like about everything about it and i played a bit on another PC and when i get back at my original PC i tried to play it but it didnt work, it just won't load XingCode3... ****** [..]
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10:17 pm, September 11, 2014
You can't contact anyone... Your weak contact us page has no usable information to contact actual support team. It instead it leads to a FAQs page with links to your forum (great IDEA!). You give me a [..]
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10:17 pm, September 3, 2014
Edit--Since I posted, I realized 2 out of 9 of our accounts (me and my fiance's) are not blocked. But 7 of them still remain blocked--several of which our main characters are on.
Hello,
I just want t [..]
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10:17 pm, September 2, 2014
I already submitted a ticket to the support team but as usual there's been no response. So, I kindly request from those who can solve this issue to do it as soon as possible ,as I was one of the winne [..]
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10:17 am, September 1, 2014
I read through the forums to find solutions for this error but still the error still happens. I already submitted a ticket. Just wondering if someone has this problem in the past and how did you resol [..]
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10:17 pm, August 29, 2014
Greeting to all! I am sure many players have submitted tickets on many times regarding different issue. How would you rate the ticket support system between 1 to 10? Is this happening to me only or to [..]
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10:17 pm, August 26, 2014
its been 26th august,i didnt get my prize from the event i spent 32k wcoins august 4,i can see my ID on the event winning list,i played on US Akene only,but then why didnt i get my prize yet...i submi [..]
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10:17 am, August 23, 2014
Allready submited a ticket.
The server is East EU character name DeadInSight but i get the same crash with other character in this account too. The maps are Western Boarder and Burning Central Plains.
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10:17 am, August 18, 2014
So... The problem is about updating/merging my account or just not being able to log in.
Firstly, I wanted to play C9 through Steam but it was impossible to link my old account (it was saying that my [..]
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10:17 am, August 15, 2014
So. I had to make this new account due to being unable to even access my old one. Basically, I go to log in, be it on the forum or the launcher, and it tells me I have to update my account due to the [..]
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10:17 pm, July 29, 2014
Hello everyone.
We are going to hold a tournament for everyone who has submitted their work to Combo Movie Contest.
Tournament bracket has been already created for you, so please check.
Any byes given [..]
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10:17 pm, July 28, 2014
Please kindly double check my account. I already submitted a ticket about that. I checked my account many times already but still it was blocked for unknown reason. And since your replied on my 1st ti [..]
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10:17 pm, July 25, 2014
I made a three tickets for bugged Class Changer,, and stated that i have 11 free slots in the inventory, + no skill books,legends,auspices,gear,armors,weapon,skillsto nes equiped... i even included a [..]
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10:17 pm, July 24, 2014
Europe,i attached screenshot on my inventory, i did remove all my gear including skill books, have free 11 inventory space unequpied legends/auspices, here's the video link:https://www.youtube.com/wat [..]
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10:17 am, July 23, 2014
Please Help me with this..
I already submitted a ticket regarding this problem...
2nd problem is that i cant open my 2nd password., please Delete the 2nd password.
Thank you..
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10:17 am, July 21, 2014
I've already submitted a ticket regarding purchasing wcoins on 13th July using MOLPoints. ~The only webzen game I play is C9 so I submitted a ticket under it. I'm not sure if my ticket was rejected bu [..]
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10:17 am, July 18, 2014
Hi,
As mentioned in topic title, I logged into my account after update only to find only a lvl 4 character while the rest of my characters are missing. Apparently my account merged with another accoun [..]
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10:17 am, July 16, 2014
Hello everyone,
I have noticed that many of you have been submitting tickets in wrong games/sections. (e.g. Account Merge, Archlord 2 etc)
If you submit your ticket in wrong games/sections, that could [..]
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10:17 am, July 11, 2014
Ok so i will report WEBZEN already. I.submited already 7 tickets and status of ALL tickets are "escalated" i gaved them all information that they asked but the ticket status is still "e [..]
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10:17 pm, July 8, 2014
Ok i submited 3 tickets! First it was all ok but aftrt 3 mins ticket status was "In progress" quite surprised but after 3 HOURS the ticket status was Escalated. I don't really expect to reso [..]
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10:17 am, July 8, 2014
Hello everyone,
It's (GM)BusinessCat
I have noticed that our event page for C9 PVP Combo Movie Contest is missing information on event period.
You can submit your movie from after maintenance on 2014/ [..]
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10:17 am, July 4, 2014
Hello guys, uRage here! Yea i don't understand a thing...i submited a ticket,they looked at it but status was "insufficient"...then i reopened it with the missing infos but the sts is still [..]
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