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【㊣】 Balanced PvP tournament 1vs1【㊣】(EU - Rakdhan Sunday Mini Event)

10:17 am, April 14, 2018 DETAILS OF THE EVENT: SERVER: EU - RakdhanDATE: 15.04.2018.TIME: 19h UTCPLACE: ArenaDESCRIPTION: Players who want to participate in this event, need to apply on this topic, by writing down:Name of t [..] View

[OFFICIAL] C9 Volunteer Recruitment

9:17 am, March 7, 2018 Hello Everyone,We’re helding the recruitment of volunteers via applications. We like the recruitment to be this way to give everyone a chance to be part of the volunteer of the servers. The [..] View

C9 Official Discord Server!

9:17 am, February 22, 2018 Greetings, As we would like to strengthen the communication of our player base we have decided to create an official Discord Server for C9. The goal of this Discord Server is to improve the response o [..] View

can't reopen my ticket

9:17 am, January 18, 2018 I've tried many times reopening my ticket but it always fails when submitting.Is there a problem on the support page? My account was hacked.All my important stuffs/money in the game are gone.. Really [..] View

reedeming steam key

10:17 pm, July 22, 2017 Hello i purchase starter pack DLC from steam and i can't press confirm button from redeem. i press and nothing happen i submit ticket but i wait long time for respond. Ticket number : 243074 05:21 [..] View

Save the C9

10:17 pm, July 9, 2017 Hello everyone, for those who don't know me, my Nick is U96DasBoot I play on Server US as a ranger. Today I come here to make an appeal to GMs and developers. Because many players have left the game, [..] View

Weird & Irrelevant response from C9 Support Team!

10:17 pm, April 15, 2017 So, I submitted a ticket under 'Game issues & bugs' requesting an answer for the issue of classes that need both weapons enhanced compared to classes that require one weapon to be enhanced. No [..] View

[EVENT] No-Hit Challenge

10:17 am, April 1, 2017 Greetings All, This is the Official Forum post for the No-Hit Challenge EVENT for this month.Here are the steps that you will need to follow to submit your entry:Before starting the Run, Players will [..] View

Missing in patch note

10:17 am, March 29, 2017 This seems like a reoccurring issue for webzen. When they patch something, They seem to miss out certain parts of the update. It makes me believe that C9 studio has no communication with the GM team. [..] View

[C9] Game Guide

10:17 pm, September 1, 2016 Work in Progress ​Introduction:This page is a continuation/update of Noctous's work, so all credits go to her and to the players who contributed to providing helpful tips and information on [..] View

How long does it take in solving 2nd password problem by Webzen?

10:17 pm, August 26, 2016 I submitted ticket #205471 on 23-AUG-2016, regarding my previous tickets. But it's not solved yet which means that I couldn't play c9 normally over 4 days. When it will be solved? I know my issue has [..] View

Secondary password

10:17 am, August 23, 2016 I submitted tickets for 2nd password and think it is confirmed by webzen. When can I play my c9 char normally? I can do nothing now even token events will end today! My ticket number is 205112 &am [..] View

2nd password

10:17 am, August 6, 2016 Hey, It's been awhile since I played C9, sadly I dont remember my 2nd password, I tried 5 times what I thought I had, and now it is locked for the upcoming 24hours (again), and I cant make a new one b [..] View

Lost old account

10:17 am, July 30, 2016 Hello! When I tried to log into an old account I saw that I had to merge my account and uppon trying to do that it showed me that the account was linked to a gmail that was deleted long ago. I have al [..] View

Ticket ignorance!

10:17 am, June 26, 2016 This is pretty damn non respectful to totally ignore peoples tickets! I've submited 2 tickets, one 2 weeks ago, and one 6 days ago, both are still open, not even a reply they have read them or anythin [..] View

[Only Akene Players] Give us your opinion of our event and get small prize!

10:17 pm, May 9, 2016 Hello! Attention actionists from Akene server! Our volunteer group is currently holding 2 events in our server and we decided to make a re-arrangement the schedule for our events! Our volunteer will [..] View

UNABLE TO SUBMIT A TICKET

10:17 pm, April 11, 2016 I have been trying to submit a ticket for hours on the C9 Webzen support page, redirect upon clicking "submit a ticket" takes me back to the Webzen home page. My issue is; when I log in it a [..] View

ACCOUNT UPDATE "FAILURE"

10:17 pm, April 11, 2016 I have been trying to submit a ticket for hours on the C9 Webzen support page, redirect upon clicking "submit a ticket" takes me back to the Webzen home page. My issue is; when I log in it a [..] View

ACOUNT UPDATE "FAILURE" PLEASE HELP BUG

10:17 pm, April 11, 2016 I have been trying to submit a ticket for hours on the C9 Webzen support page, redirect upon clicking "submit a ticket" takes me back to the Webzen support home page. My issue is; when I log [..] View

Guardian's Tower ~ No Reward Chest at the End !

9:17 pm, March 23, 2016 I finished Guardian's Tower least once a day, and it's not very efficient to always farm in that place, because I can finish Guardian's Tower for 40minutes average, and granted with a poor reward as a [..] View

Issue with Secondary Password - pls help

9:17 pm, March 1, 2016 Hello, I have an issue with my secondary password. I have stopped playing for some time and I forgot the secondary password. When I have entered 5 times a wrong password the system locked the use of t [..] View

Hello, I have came back from a brake and i forgot my account details.

9:17 pm, February 15, 2016 Hello, I too ka brake from the game and now i want to come back but i don't remember my password nad the e-mail i used no longer exists. i think i remember the username. I was grinding so much on that [..] View

Awakening Reward Issue

9:17 am, February 3, 2016 Please if any player who didn't receive the reward from the awakening, Please submit a ticket through this form, it will directly deliever to GM. Our volunteer team will try to do our best to help to [..] View

Here comes " US 2 vs 2 Team Match Tournament " (Prizes updated)

9:17 am, January 4, 2016 Hello Actionist from US! Here it comes in our server! Our volunteer team decided to make 2 vs 2 Team Match Tournament for players who loves to show their skills and techniques!Schedule for the Tournam [..] View

Here comes " US 2 vs 2 Team Match Tournament "

9:17 am, January 1, 2016 Hello Actionist from US! Here it comes in our server! Our volunteer team decided to make 2 vs 2 Team Match Tournament for players who loves to show their skills and techniques!Please check the rules a [..] View

Event for Newcomers/Novice Players?!

9:17 pm, December 1, 2015 Dear WEBZEN, Who are you trying to fool with this event? I see many players quit everyday and you do nothing but add money-milking related events?!!! FIRST, YOU NEED TO MARKET THE GAME IF YOU WANT TO [..] View

VL's/VLT's please REAAAD is urgent...

9:17 am, November 11, 2015 I've submitted a ticket about secondary password removal to WEBZEN. I still got no answer. You think you can give my ticket number to GM? Ticket number is #155265 Please,Can some VL/VLT give it to GM [..] View

Guild Warehouse = and it's gone

10:17 am, October 15, 2015 I am a holder of a level 7 guild. It's a small and private guild and I use its warehouse to store a lot of items in. I don't know about other guilds but in my guild warehouse there's always a mess aft [..] View

What I didnt Get my WCoins

10:17 pm, October 12, 2015 How can u have a business like this. I payed for my stuff and didn't reserve my ingame cash. My money has been taken away from my Card on Paypal and what the outcome nothing i gets nothing. 149674 her [..] View

account locked, whats the problem > why ? not fair

10:17 pm, October 2, 2015 hi, i submited a ticket no 147924 about my accout .... YEsterday i was playing ok, and today i came back after work , trying to log in and it says that my account is locked... for glitching or somet [..] View

Temple of the Dead Cipher mode locked

10:17 pm, August 31, 2015 Topic title. Which is odd, because I did complete the quest for it long ago on several characters. I initially noticed only on my Guardian and already submitted a ticket about it... but it actually se [..] View

Ticket # 139490 Mising Bastet pet - HELP PLS !!!

10:17 am, August 27, 2015 Dear GM/Webzen, I was so excited about the new pet, but now I am getting 0.0009% interest in playing the game anymore.. the DC+inventory glitch rearange+missing items happen and now missing my 2 pets [..] View

I'am full of this. Can't take this anymore....

10:17 pm, August 9, 2015 Ok,I should start. 25/07/2015 08:30 (UTC)... Time,when my C9 got ripped by freaking error with code 10060 (i can't connect server (EU)) . I already checked all about my PC,my provider,my WiFi router,c [..] View

Unable to purchase Wcoins

10:17 am, August 7, 2015 So I have found myself unable to purchase Wcoins in any way, shape, or form and I have become incredibly frustrated by this. Have tried every option on the webzen website that I have available, and al [..] View

How to promote/change to Elite class if no QUEST in town for it?

10:17 am, July 13, 2015 So, I have a lvl 20 Hunter character from the previous JUMP event, still have the [Class Change] chest & when I tried to use gave error "This Class cannot be changed". I decided to u [..] View

Forgotten secondary password -no support-

10:17 am, July 10, 2015 So i submitted a ticket since im a returning player and i basically told them everything i remember. I waited only to get a message to give more details which i replied to. ITS BEEN 7 DAYS!!!! how lon [..] View

[C9] Notice - C9 Volunteer Trainee Recruitment

10:17 am, July 10, 2015 Greetings C9 Actionists,C9 Support Team would like to show our appreciation to all users for creating such a supportive environment. According to the needs of growing community, we are looking for mor [..] View

Help! Security Alert (0xE0191012)

10:17 pm, June 25, 2015 I have been receiving this security alert for weeks whenever I was trying to get into the game. The login is just fine, it only happens on the loading screen after choosing character. The error messag [..] View

Secondary password issues

10:17 am, June 13, 2015 I recently came back to this game after having quit for a couple of years and do not remember the secondary password/verification hint that I put when I first made the account. I already submitted a t [..] View

Regarding Nerf Maiden, What Player Should Know

10:17 am, May 31, 2015 Hi Guys, heard about Maiden nerf thing going on and donno when it will happen. Ok on maiden, one thing is i believe all of the maiden players will gonna quit c9 if webzen has done improper action and [..] View

Received an email about suspicious activity

10:17 am, May 2, 2015 I received an email 3 months back from a Simon Sandrock relating to some foreign ip address using my account. And I was told to submit a ticket with my information (ticket number 96678) and it will be [..] View

validation mail problem

10:17 pm, April 17, 2015 help my email provider closed and I lost my mail address I used to register here, now I cant modify my email in my webzen profile bcs it asks me to verify my mail... lol what can I do? help pls I cant [..] View

Lvl 35.. still get error "OOPS Unable to top-up..."

10:17 pm, April 17, 2015 Hi GM, Good afternoon, I still get error "Unable to top-up as your account and in-game activities do not meet the necessary requirements". In Ticket # 104595, you said "As a safety prec [..] View

Problem with screen resolution

10:17 am, April 16, 2015 Hello comunity,I have an issue with the game resolution,when i start the game it starts with a bigger resolution than my monitor and im not able to see a big part of the screen,i wasn´t even [..] View

Can I submit ticket for sarcastic replies ?

9:17 pm, March 24, 2015 Is not that big but really made me upset.. I was buying and offer this guy to buy.. the new Mystic Chest gear for 50m (which have in To at 60m) .. i think my offer is still decent right? He replied ba [..] View

C9 Akene 1 vs 1 Team Match Tournament!

9:17 am, February 23, 2015 Greetings actionists!On March, there will be a 1 vs 1 tournament, rewards will be given to 1st, 2nd and 3rd place. To apply for the tournament, please click the link below. Also if you feel free to st [..] View

2015 C9 US Tournament! Vote for match type :)

9:17 am, February 16, 2015 Hello there We are currently planning to have a tournament in US server.We are working the rules to make the tournament as balanced as possible; there will be certain restrictions to certain skills b [..] View

GM, read please

9:17 pm, February 2, 2015 Hi, there was an issue with the wcoin transaction after I purchased wcoins via Skrill, and I submitted a ticket asking you to fix the problem more than 2 weeks ago. The Billing Department then sent me [..] View

Can't buy WCoin and no reply from ticket

9:17 am, January 2, 2015 Whenever I try to buy WCoin with my Visa card I get a certain error, I don't use paypal or any other of the other methods and I would love to spend money on this game but unfortunately this happens. I [..] View

The wcoins 40% top-up bonus event (I did not receive my 40% of promotion)

9:17 am, December 31, 2014 Good evening, I have a problem and submit a ticket* 72479 *not received my 40% after maintenance of the paypal transaction you make for W Coins?? I received 3600wcoins but 40% of the $ 30 (3000wcoins) [..] View

Submitted a ticket with #70788. No reply yet

9:17 pm, December 25, 2014 Hi C9 team, Please help, I submitted a ticket with # 70788 (04:18 DEC 24, 2014), no reply yet. Issue is also, with reference to my ticket # 66261. Where I had an issue with the use of Karma Koin Card [..] View

[C9] Event - Get MORE than what you pay for! (CONCERNS before buying WCOINS)

9:17 pm, December 21, 2014 Hi C9 Team, Good morning. I already submitted a ticket (#69081), but just want to get some faster answer from here. So, I have a question regarding the [C9] Event - Get MORE than what you pay for! Spe [..] View

Characters after Account Merge gone, still no Ticket answer

9:17 am, December 21, 2014 Hey, after i merged my Account all of my Characters were gone. I submitted a ticket and they told me that my Characters are still there. Well i cant find them. So I submited a second ticket and after [..] View

can't submit a ticket

9:17 am, December 16, 2014 you should rework your entire website its horrible to navigate and when i finally find where to submit a ticket it wont even allow it. bit over the errors. i just wanted to make an account download th [..] View

Game stops working on start

9:17 pm, December 11, 2014 I've been trying to play this game for three days now and one no has given me a straight answer for this problem. Every time i press start and select a server, windows starts to load and then windows [..] View

Guys question about use of KARMA COINS

9:17 am, December 10, 2014 Hi, actually I'm having issue using Karma Koins.. CODE was validated, but will not push thru to complete.. will have error saying "OOPS AN ERROR HAS OCCURED".. I already submitted a ticket.. [..] View

KARMA KOIN issue

9:17 am, December 9, 2014 Hi, Good morning. Previous PayPal delay issue was resolved, experiencing a new issue with KARMA COIN ..Oh boy we have lots issue here .. well, yes, Paypal worked, but afraid my wife will get angry if [..] View

[C9 VL Project] C9 Christmas Video Making Contest 2014

9:17 am, December 9, 2014 C9 Christmas Video Making Contest 2014 This is open to all C9 players who want to share the Christmas spirit to the rest of the world by putting their creativity and talent through video.Participants [..] View

Forgot second pw- Fast HELP GM-MY TICKET 60913 FAST

9:17 pm, November 21, 2014 i forgot my 2nd password. i also forgot my secret question and the answer,because i have not been playing c9 for a long time now,i submitted a ticket already but that was 4 days ago, my ticket number [..] View

issue with naming pet event

9:17 pm, November 17, 2014 I've already seen that the results of the event have been released but I didn't appear on the list of winners (I named the second pet Anubis) and I also did it the first day of the event so it would b [..] View

forgot 2nd password

9:17 am, November 6, 2014 i forgot my 2nd password. i also forgot my secret question and the answer. it is because i have not been playing c9 for a long time now. i submitted a ticket already but that was 5 days ago. im waitti [..] View

IP Address suspended

9:17 am, October 27, 2014 What does this mean? I can't login on my wifi but I can on my phone? Anybody got a suggestion I can use? I'm kind of really getting tired of something always happening to my account or whatever the ca [..] View

Waiting fir response,please help me WEBZEN!:'(

10:17 pm, October 20, 2014 I submitted a ticket with the missing iformations that WEBZEN asked for but as i understood [VL]Noctus told me that GM's does not working in week-ends..so tomorrow is Monday and i hopr any GM can help [..] View

any VL/VLT/GM You must read is urgent..!:

10:17 pm, October 20, 2014 Helli guys...i have submitted a ticket asking for my email change on my main account but the ticket has been closed. Reason "we can che k account logs just for a limited period of times" ok [..] View

GM Response Needed - First Time Buyer Event

10:17 am, September 26, 2014 I submitted this ticket over 3 weeks ago, but it has not been answered. I am posting this here because it probably affects a good number of players whose accounts were migrated from gPotato, who are p [..] View

​[C9] Event - Tell us your wish!

10:17 am, September 23, 2014 Greetings C9 Actionists, Are you eagerly waiting for the next new class or new continent updates? Do you want to give us some suggestions on the existing contents? Do you want to enjoy whole new event [..] View

[C9] Event – Fan Illustration Competition Winners!

10:17 am, September 18, 2014 Hello everyone, It's Cat here. As I announced during last month, I am here to announce the competition winners! Please note that because we had a tie for Community's Choice prize, I just decided to gi [..] View

Client Fail

10:17 pm, September 15, 2014 The game is great, i like about everything about it and i played a bit on another PC and when i get back at my original PC i tried to play it but it didnt work, it just won't load XingCode3... ****** [..] View

CONTACT PAGE..... HORRIBLE...

10:17 pm, September 11, 2014 You can't contact anyone... Your weak contact us page has no usable information to contact actual support team. It instead it leads to a FAQs page with links to your forum (great IDEA!). You give me a [..] View

Gold Bot Account Block--many players have been wrongfully blocked...

10:17 pm, September 3, 2014 Edit--Since I posted, I realized 2 out of 9 of our accounts (me and my fiance's) are not blocked. But 7 of them still remain blocked--several of which our main characters are on. Hello, I just want t [..] View

[Alienware Event Rewards] Haven't received any reward yet?

10:17 pm, September 2, 2014 I already submitted a ticket to the support team but as usual there's been no response. So, I kindly request from those who can solve this issue to do it as soon as possible ,as I was one of the winne [..] View

HELP! "Failed to Initialize XIGNCODE"

10:17 am, September 1, 2014 I read through the forums to find solutions for this error but still the error still happens. I already submitted a ticket. Just wondering if someone has this problem in the past and how did you resol [..] View

Ticket submit system

10:17 pm, August 29, 2014 Greeting to all! I am sure many players have submitted tickets on many times regarding different issue. How would you rate the ticket support system between 1 to 10? Is this happening to me only or to [..] View

Alien ware event prize didnt recieve yet...

10:17 pm, August 26, 2014 its been 26th august,i didnt get my prize from the event i spent 32k wcoins august 4,i can see my ID on the event winning list,i played on US Akene only,but then why didnt i get my prize yet...i submi [..] View

Game crashes at 2 specific maps

10:17 am, August 23, 2014 Allready submited a ticket. The server is East EU character name DeadInSight but i get the same crash with other character in this account too. The maps are Western Boarder and Burning Central Plains. View

Big problem with merging/updating my account.

10:17 am, August 18, 2014 So... The problem is about updating/merging my account or just not being able to log in. Firstly, I wanted to play C9 through Steam but it was impossible to link my old account (it was saying that my [..] View

Massive Account Update Issue

10:17 am, August 15, 2014 So. I had to make this new account due to being unable to even access my old one. Basically, I go to log in, be it on the forum or the launcher, and it tells me I have to update my account due to the [..] View

[C9] Event - Combo Master's Tournament Details

10:17 pm, July 29, 2014 Hello everyone. We are going to hold a tournament for everyone who has submitted their work to Combo Movie Contest. Tournament bracket has been already created for you, so please check. Any byes given [..] View

Account Blocked For Illegal Activity? Why?

10:17 pm, July 28, 2014 Please kindly double check my account. I already submitted a ticket about that. I checked my account many times already but still it was blocked for unknown reason. And since your replied on my 1st ti [..] View

GM answer please, im sick of this support...

10:17 pm, July 25, 2014 I made a three tickets for bugged Class Changer,, and stated that i have 11 free slots in the inventory, + no skill books,legends,auspices,gear,armors,weapon,skillsto nes equiped... i even included a [..] View

Great C9 Support, Ladies and Gentleman

10:17 pm, July 24, 2014 Europe,i attached screenshot on my inventory, i did remove all my gear including skill books, have free 11 inventory space unequpied legends/auspices, here's the video link:https://www.youtube.com/wat [..] View

“[C9] account transfer request”

10:17 am, July 23, 2014 Please Help me with this.. I already submitted a ticket regarding this problem... 2nd problem is that i cant open my 2nd password., please Delete the 2nd password. Thank you.. View

Purchasing Wcoins

10:17 am, July 21, 2014 I've already submitted a ticket regarding purchasing wcoins on 13th July using MOLPoints. ~The only webzen game I play is C9 so I submitted a ticket under it. I'm not sure if my ticket was rejected bu [..] View

Missing characters after account update

10:17 am, July 18, 2014 Hi, As mentioned in topic title, I logged into my account after update only to find only a lvl 4 character while the rest of my characters are missing. Apparently my account merged with another accoun [..] View

[C9] Notice - Issue with players submitting tickets in wrong games/sections

10:17 am, July 16, 2014 Hello everyone, I have noticed that many of you have been submitting tickets in wrong games/sections. (e.g. Account Merge, Archlord 2 etc) If you submit your ticket in wrong games/sections, that could [..] View

All players read!

10:17 am, July 11, 2014 Ok so i will report WEBZEN already. I.submited already 7 tickets and status of ALL tickets are "escalated" i gaved them all information that they asked but the ticket status is still "e [..] View

Escalated,really WEBZEN?

10:17 pm, July 8, 2014 Ok i submited 3 tickets! First it was all ok but aftrt 3 mins ticket status was "In progress" quite surprised but after 3 HOURS the ticket status was Escalated. I don't really expect to reso [..] View

[C9] Event - C9 PVP Combo Movie Contest Event Period

10:17 am, July 8, 2014 Hello everyone, It's (GM)BusinessCat I have noticed that our event page for C9 PVP Combo Movie Contest is missing information on event period. You can submit your movie from after maintenance on 2014/ [..] View

i do not understand!:-\

10:17 am, July 4, 2014 Hello guys, uRage here! Yea i don't understand a thing...i submited a ticket,they looked at it but status was "insufficient"...then i reopened it with the missing infos but the sts is still [..] View

Forums

Ticket submit system

Feb 4, 2015, 4:12 pm Greeting to all! I am sure many players have submitted tickets on many times regarding different issue. How would you rate the ticket support system between 1 to 10? Is this happening to me only or to[..] View

Submitted a ticket with #70788. No reply yet

Dec 25, 2014, 9:28 pm Hi C9 team, Please help, I submitted a ticket with # 70788 (04:18 DEC 24, 2014), no reply yet. Issue is also, with reference to my ticket # 66261. Where I had an issue with the use of Karma Koin Card [..] View

can't submit a ticket

Dec 17, 2014, 3:50 pm you should rework your entire website its horrible to navigate and when i finally find where to submit a ticket it wont even allow it. bit over the errors. i just wanted to make an account download th[..] View

[C9] Notice - Issue with players submitting tickets in wrong games/sections

Dec 3, 2014, 6:15 pm Hello everyone, I have noticed that many of you have been submitting tickets in wrong games/sections. (e.g. Account Merge, Archlord 2 etc) If you submit your ticket in wrong games/sections, that could[..] View

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